Search <book_title>...

NetBackup IT Analytics Installation and Upgrade Guide for Linux

Last Published: 2023-08-01

Product(s): NetBackup IT Analytics (11.1)

Task 2: Pre-installation configuration (Linux)

Choose a Portal Server.
For performance reasons, avoid installing the NetBackup IT Analytics Portal software on the same server as the NetBackup IT Analytics Data Collectors. Precisely, avoid installing Data Collectors in /opt/aptare.
If for some reason, you require both to be on the same server, ensure that both the Portal and Data Collector software do not reside in the same directory on the server. Portal software installation tasks require root privileges.
For new Portal installations, the minimum server memory requirement is 32 GB. Oracle database requires a minimum of 24 GB of memory. Portal installations will fail if sufficient memory resources are not available on the Portal server.
The Portal Installation software checks the following resources:
- Total physical memory (physical + virtual) must be greater than 24 GB, otherwise Oracle will fail to start. Add more physical memory to the Portal server.
- Total temporary file system (tmpfs) memory must be 24 GB or greater, otherwise Oracle will fail to start. Increase the size of tmpfs, typically in /etc/fstab.
- Shared memory (kernel.shmmax parameter) must be 12 GB or greater, otherwise Oracle will fail to start. Increase the value of the shmmax parameter, typically in /etc/sysctl.conf. After increasing the value for the shmmax parameter, execute: sysctl -p.

Verify the OS of the Portal Server. Check that the OS is one of the certified operating systems listed in the Certified Configurations Guide.

Verify that sufficient disk space exists on the designated Portal Server. For the database file systems, the amount specified is the minimum to create the database. The database grows in size over the period of time. The growth of database dependents on various factors such as subsystems from which data is collected, type of systems collecting data from, retention periods for data(which is configurable), and so on.

File System/ Directory	Minimum Disk Space	Recommended Disk Space	Maximum Disk Space for DB Growth	Notes
/opt	20 GiB	30 GiB	30 GiB
/tmp	10 GiB	10 GiB	10 GiB	Both /tmp and /var/tmp must be writable by the user aptare.
/data01	50 GiB	100 GiB	780 GiB	Required for data and index tablespaces.
/data02	50 GiB	100 GiB	750 GiB	Required for data and index tablespaces.
/data03	90 GiB	250 GiB	1800 GiB	Required for data and index tablespaces.
/data04	65 GiB	65 GiB	65 GiB	Temporary table space.
/data05	45 GiB	45 GiB	45 GiB	Temporary table space (undo log).
/data06	5 GiB	5 GiB	5 GiB	Temporary table space (redo log).
Total	335 GiB	615 GiB	3495 GiB

Review third-party software details.
See Supported third-party and open source products.
If you plan to export or email reports as PDF files, to ensure proper rendering of these output formats, a graphics manager such as X Virtual Frame Buffer (Xvfb) is required. Contact your IT organization to configure this capability. See Configure X Virtual Frame Buffer (Xvfb).
Verify the rpm fontconfig is installed. This is required for the Portal installer. Fontconfig is a library designed to provide system-wide font configuration, customization and application access. If the rpm fontconfig is not installed, exporting reports to XLS and PDF will fail.

Verify that the necessary rpms exist on your system based on the OS.

For RHEL 8, use the following command:

rpm -q perl-TermReadKey perl-Data-Dumper binutils glibc libaio elfutils-libelf perl-Getopt-Long binutils  gcc gcc-c++ glibc-devel ksh libaio-devel libgcc libstdc++ libXtst libXrender libstdc++-devel sysstat psmisc bc make libnsl.x86_64 --qf '%{name}.%{arch}\n'|sort

The command returns:

bc.x86_64
binutils.x86_64
elfutils-libelf.x86_64
gcc-c++.x86_64
gcc.x86_64
glibc-devel.x86_64
glibc.x86_64
ksh.x86_64
libaio-devel.x86_64
libaio.x86_64
libgcc.x86_64
libnsl.x86_64
libstdc++-devel.x86_64
libstdc++.x86_64
libXtst.x86_64
libXrender.x86_64
make.x86_64
perl-Data-Dumper.x86_64
perl-Getopt-Long.noarch
perl-TermReadKey.x86_64
psmisc.x86_64
sysstat.x86_64
unzip

For RHEL 7 and CENTOS 7, use the following command:

rpm -q perl-TermReadKey perl-Data-Dumper binutils glibc libaio elfutils-libelf perl-Getopt-Long compat-libcap1 compat-libstdc++-33 gcc gcc-c++ glibc-devel ksh libaio-devel libgcc libstdc++ libXtst libXrender libstdc++-devel sysstat psmisc bc make --qf '%{name}.%{arch}\n'|sort

The command returns:

bc.x86_64
binutils.x86_64
compat-libcap1.x86_64
compat-libstdc++-33.x86_64
elfutils-libelf.x86_64
gcc-c++.x86_64
gcc.x86_64
glibc-devel.x86_64
glibc.x86_64
ksh.x86_64
libaio-devel.x86_64
libaio.x86_64
libgcc.x86_64
libstdc++-devel.x86_64
libstdc++.x86_64
libXtst.x86_64
libXrender .x86_64
make.x86_64
perl-Data-Dumper.x86_64
perl-Getopt-Long.noarch
perl-TermReadKey.x86_64
psmisc.x86_64
sysstat.x86_64
unzip

For SUSE Linux Enterprise, use the following command:

The command returns:

binutils.x86_64 
glibc-devel.x86_64
glibc.x86_64
libaio-devel.x86_64
libaio1.x86_64
libcap-ng-utils.x86_64
libcap-ng0.x86_64
libcap-progs.x86_64
libcap1.x86_64
libcap2.x86_64
libelf-devel.x86_64
libgcc_s1.x86_64
libjpeg-turbo.x86_64
libjpeg62-turbo.x86_64
libjpeg62.x86_64
libpcap1.x86_64
libpcre1.x86_64
libpcre16-0.x86_64
libpng16-16.x86_64
libstdc++6.x86_64
libtiff5.x86_64
libXrender1.x86_64
libXtst6.x86_64
make.x86_64 
mksh.x86_64
perl-Term-ReadKey.x86_64
pixz.x86_64
rdma-core.x86_64
smartmontools.x86_64
sysstat.x86_64
unzip
xz.x86_64

Verify that the bc command is available, as it is required by the database installer.
Download the application binaries for both the Oracle Database Installer and the Portal Installer from www.veritas.com. Use the instructions provided in the confirmation of your purchase agreement.
Troubleshooting User Account Creation: The Portal installation process will create user accounts for aptare and tomcat. If you are using non-local user management (such as LDAP or NIS) to manage the Linux user accounts, the useradd command may fail to execute successfully. Take the following steps to manually pre-create the required users:
- Using your normal process for creating user accounts in LDAP, pre-create the user accounts aptare and tomcat with home directories under /home.
  User ID
  Primary Group
  Supplementary Groups
  aptare
  aptare
  dba
  tomcat
  tomcat
  aptare
- Some environments, particularly virtualized ones using automount, will fail to create the home directories when the useradd command is used. In this situation, manually create the /home/aptare and /home/tomcat directories and chown them to aptare and tomcat respectively.
- If you need additional clarification, contact the Veritas Support for details.
Troubleshooting script issues: A known issue associated with Security Enhanced Linux (SELinux) may arise when executing scripts that require Java. This results in a permission denied error message. To resolve this issue, configure SELinux to allow the use of shared libraries with text relocation.
The installer expects the SELinux configuration to be either disabled or permissive.
Ensure ports 80/tcp, 8011, and 8017 are open in the firewall for proper functioning of the portal.
Download following Oracle patches from www.veritas.com and keep them in a directory on the server where the Oracle Database will be installed.
- p31281355_190000_Linux-x86-64.zip
- p30565805_198000DBRU_Linux-x86-64.zip
The path for this directory will requested by the Oracle database installer during the installation and upgrade process. The Oracle database installer will install these patches as part of installation or upgrade.
Ensure that either ss or netstat command is available on the system.

User ID	Primary Group	Supplementary Groups
aptare	aptare	dba
tomcat	tomcat	aptare