NetBackup™ Snapshot Manager Install and Upgrade Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.1)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run Snapshot Manager
    3.  
      About deploying Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager installation and configuration
    1. Preparing for NetBackup Snapshot Manager installation
      1.  
        Meeting system requirements
      2.  
        Snapshot Manager host sizing recommendations
      3.  
        Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing Snapshot Manager for backup from snapshot jobs
    2. Deploying NetBackup Snapshot Manager using container images
      1.  
        Before you begin installing Snapshot Manager
      2.  
        Installing Snapshot Manager in the Docker/Podman environment
      3.  
        Verifying that Snapshot Manager is installed successfully
      4.  
        Restarting Snapshot Manager
    3. Deploying NetBackup Snapshot Manager extensions
      1.  
        Before you begin installing Snapshot Manager extensions
      2.  
        Downloading the Snapshot Manager extension
      3. Installing the Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager cloud plug-ins
      1.  
        How to configure the Snapshot Manager cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for Snapshot Manager
        3.  
          AWS permissions required by Snapshot Manager
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by Snapshot Manager
        2.  
          Configuring a GCP service account for Snapshot Manager
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. NetBackup Snapshot Manager application agents and plug-ins
      1.  
        About the installation and configuration process
      2. Installing and configuring Snapshot Manager agent
        1.  
          Downloading and installing the Snapshot Manager agent
        2. Linux-based agent
          1.  
            Preparing to install the Linux-based agent
          2.  
            Registering the Linux-based agent
        3. Windows-based agent
          1.  
            Preparing to install the Windows-based agent
          2.  
            Registering the Windows-based agent
      3. Configuring the Snapshot Manager application plug-in
        1.  
          Configuring an application plug-in
        2. Microsoft SQL plug-in
          1.  
            Microsoft SQL plug-in configuration requirements
          2.  
            Restore requirements and limitations for Microsoft SQL Server
          3.  
            Steps required before restoring SQL AG databases
          4.  
            Additional steps required after restoring SQL AG databases
          5. Additional steps required after a SQL Server instance snapshot restore
            1.  
              Steps required after a SQL Server host-level restore
            2.  
              Steps required after a SQL Server instance disk-level snapshot restore to new location
        3. Oracle plug-in
          1. Oracle plug-in configuration requirements
            1.  
              Optimizing your Oracle database data and metadata files
          2.  
            Restore requirements and limitations for Oracle
          3.  
            Additional steps required after an Oracle snapshot restore
      4. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      5.  
        Configuring VSS to store shadow copies on the originating drive
      6.  
        Additional steps required after restoring an AWS RDS database instance
    6. Protecting assets with NetBackup Snapshot Manager's agentless feature
      1.  
        About the agentless feature
      2. Prerequisites for the agentless configuration
        1.  
          Configuring SMB for Windows (Optional)
        2.  
          Configuring WMI security for Windows (optional)
      3.  
        Configuring the agentless feature
      4.  
        Configuring the agentless feature after upgrading Snapshot Manager
    7. Volume Encryption in NetBackup Snapshot Manager
      1.  
        About volume encryption support in Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    8. NetBackup Snapshot Manager security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to Snapshot Manager
  3. Section II. NetBackup Snapshot Manager maintenance
    1. NetBackup Snapshot Manager logging
      1.  
        About Snapshot Manager logging mechanism
      2. How Fluentd-based Snapshot Manager logging works
        1.  
          About the Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        Snapshot Manager logs
      4.  
        Agentless logs
      5.  
        Troubleshooting Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager
      1.  
        About Snapshot Manager upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade Snapshot Manager
      5.  
        Upgrading Snapshot Manager
      6.  
        Upgrading Snapshot Manager using patch or hotfix
      7. Migrating and upgrading Snapshot Manager
        1.  
          Before you begin migrating Snapshot Manager
        2.  
          Migrate and upgrade Snapshot Manager on RHEL 8.6 or 8.4
      8. Post-upgrade tasks
        1.  
          Upgrading Snapshot Manager extensions
      9.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager
      1.  
        Preparing to uninstall Snapshot Manager
      2.  
        Backing up Snapshot Manager
      3.  
        Unconfiguring Snapshot Manager plug-ins
      4.  
        Unconfiguring Snapshot Manager agents
      5.  
        Removing the Snapshot Manager agents
      6.  
        Removing Snapshot Manager from a standalone Docker host environment
      7.  
        Removing Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager
      1.  
        Troubleshooting Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message

Upgrading Snapshot Manager using patch or hotfix

You can also upgrade your current Snapshot Manager server using a patch or a hotfix. All the considerations and steps that apply for a normal upgrade, also apply to the upgrade being done using a patch or a hotfix, except that instead of downloading a new Snapshot Manager image, you download the patch/hotfix binaries.

Contact Veritas Technical Support at https://www.veritas.com/support/en_US/contact-us to obtain an Emergency Engineering Binary (EEB) for patch/hotfix.

Following are the brief steps explained with an example. For the detailed upgrade procedures

See Upgrading Snapshot Manager.

Consider that the currently installed version is Snapshot Manager 10.1.0.0 and you are upgrading to a Snapshot Manager patch version 10.1.0.0.1005 on a RHEL8.6 system in a Podman/Docker environment.

To upgrade Snapshot Manager using a patch or a hotfix

  1. Download the Snapshot Manager EEB obtained from Veritas Technical Support.

    Example: NetBackup_SnapshotManager_<version>.tar.gz

  2. Un-tar the image file and list the contents:
    # ls
    NetBackup_SnapshotManager_10.1.x.x.xxxx.tar.gz
    netbackup-flexsnap-10.1.x.x.xxxx.tar.gz
    flexsnap_preinstall.sh
    
  3. Run the following command to prepare the Snapshot Manager host for installation:

    # sudo ./flexsnap_preinstall.sh

  4. Verify that there are no protection policy snapshots or other operations in progress and then stop Snapshot Manager by running the following command:

    For Podman

    # podman run -it --rm --privileged 
    -v /cloudpoint:/cloudpoint 
    -v /run/podman/podman.sock:/run/podman/podman.sock 
    veritas/flexsnap-deploy:<current_version> stop

    For Docker

    # docker run -it --rm --privileged 
    -v /cloudpoint:/cloudpoint 
    -v /run/docker/docker.sock:/run/docker/docker.sock 
    veritas/flexsnap-deploy:<current_version> stop

    Here, current_version represents the currently installed Snapshot Manager version.

  5. Depending on the environment, upgrade Snapshot Manager by running the following command:
    • For Podman

      # podman run -it --rm -u 0 
      -v /cloudpoint:/cloudpoint 
      -v /run/podman/podman.sock:/run/podman/podman.sock 
      veritas/flexsnap-deploy:<EEB_version> install

      For an unattended installation, use the following command:

      # podman run -it --rm -u 0 
      -v /cloudpoint:/cloudpoint 
      -v /run/podman/podman.sock:/run/podman/podman.sock 
      veritas/flexsnap-deploy:<EEB_version> install -y
    • For Docker

      # sudo docker run -it --rm --privileged -u 0 -v /cloudpoint:/cloudpoint -v /cloudpoint:/cloudpoint 
      -v /var/run/docker.sock:/var/run/docker.sock
      veritas/flexsnap-deploy:<new_version> install

      For an unattended installation, use the following command:

      # sudo docker run -it --rm --privileged -u 0 -v /cloudpoint:/cloudpoint -v /cloudpoint:/cloudpoint 
      -v /var/run/docker.sock:/var/run/docker.sock
      veritas/flexsnap-deploy:<new_version> install -y

    Here, EEB_version represents the Snapshot Manager patch/hotfix version you are upgrading to.

    The -y option passes an approval for all the subsequent installation prompts and allows the installer to proceed in a non-interactive mode.

    Note:

    Ensure that you enter the command without any line breaks.

    The installer first loads the individual service images and then launches them in their respective containers.

  6. (Optional) Run the following command to remove the previous version images.

    (For Podman) # podman rmi -f <imagename>:<oldimage_tagid>

    (For Docker) # docker rmi -f <imagename>:<oldimage_tagid>

  7. To verify that the new Snapshot Manager version is installed successfully:

    See Verifying that Snapshot Manager is installed successfully.

  8. This concludes the Snapshot Manager upgrade process using a patch or a hotfix . Verify that your Snapshot Manager configuration settings and data are preserved as is.