NetBackup™ Snapshot Manager Install and Upgrade Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (10.1)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run Snapshot Manager
    3.  
      About deploying Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager installation and configuration
    1. Preparing for NetBackup Snapshot Manager installation
      1.  
        Meeting system requirements
      2.  
        Snapshot Manager host sizing recommendations
      3.  
        Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing Snapshot Manager for backup from snapshot jobs
    2. Deploying NetBackup Snapshot Manager using container images
      1.  
        Before you begin installing Snapshot Manager
      2.  
        Installing Snapshot Manager in the Docker/Podman environment
      3.  
        Verifying that Snapshot Manager is installed successfully
      4.  
        Restarting Snapshot Manager
    3. Deploying NetBackup Snapshot Manager extensions
      1.  
        Before you begin installing Snapshot Manager extensions
      2.  
        Downloading the Snapshot Manager extension
      3. Installing the Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager cloud plug-ins
      1.  
        How to configure the Snapshot Manager cloud plug-ins?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for Snapshot Manager
        3.  
          AWS permissions required by Snapshot Manager
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by Snapshot Manager
        2.  
          Configuring a GCP service account for Snapshot Manager
        3.  
          Preparing the GCP service account for plug-in configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. NetBackup Snapshot Manager application agents and plug-ins
      1.  
        About the installation and configuration process
      2. Installing and configuring Snapshot Manager agent
        1.  
          Downloading and installing the Snapshot Manager agent
        2. Linux-based agent
          1.  
            Preparing to install the Linux-based agent
          2.  
            Registering the Linux-based agent
        3. Windows-based agent
          1.  
            Preparing to install the Windows-based agent
          2.  
            Registering the Windows-based agent
      3. Configuring the Snapshot Manager application plug-in
        1.  
          Configuring an application plug-in
        2. Microsoft SQL plug-in
          1.  
            Microsoft SQL plug-in configuration requirements
          2.  
            Restore requirements and limitations for Microsoft SQL Server
          3.  
            Steps required before restoring SQL AG databases
          4.  
            Additional steps required after restoring SQL AG databases
          5. Additional steps required after a SQL Server instance snapshot restore
            1.  
              Steps required after a SQL Server host-level restore
            2.  
              Steps required after a SQL Server instance disk-level snapshot restore to new location
        3. Oracle plug-in
          1. Oracle plug-in configuration requirements
            1.  
              Optimizing your Oracle database data and metadata files
          2.  
            Restore requirements and limitations for Oracle
          3.  
            Additional steps required after an Oracle snapshot restore
      4. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      5.  
        Configuring VSS to store shadow copies on the originating drive
      6.  
        Additional steps required after restoring an AWS RDS database instance
    6. Protecting assets with NetBackup Snapshot Manager's agentless feature
      1.  
        About the agentless feature
      2. Prerequisites for the agentless configuration
        1.  
          Configuring SMB for Windows (Optional)
        2.  
          Configuring WMI security for Windows (optional)
      3.  
        Configuring the agentless feature
      4.  
        Configuring the agentless feature after upgrading Snapshot Manager
    7. Volume Encryption in NetBackup Snapshot Manager
      1.  
        About volume encryption support in Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    8. NetBackup Snapshot Manager security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to Snapshot Manager
  3. Section II. NetBackup Snapshot Manager maintenance
    1. NetBackup Snapshot Manager logging
      1.  
        About Snapshot Manager logging mechanism
      2. How Fluentd-based Snapshot Manager logging works
        1.  
          About the Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        Snapshot Manager logs
      4.  
        Agentless logs
      5.  
        Troubleshooting Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager
      1.  
        About Snapshot Manager upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade Snapshot Manager
      5.  
        Upgrading Snapshot Manager
      6.  
        Upgrading Snapshot Manager using patch or hotfix
      7. Migrating and upgrading Snapshot Manager
        1.  
          Before you begin migrating Snapshot Manager
        2.  
          Migrate and upgrade Snapshot Manager on RHEL 8.6 or 8.4
      8. Post-upgrade tasks
        1.  
          Upgrading Snapshot Manager extensions
      9.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager
      1.  
        Preparing to uninstall Snapshot Manager
      2.  
        Backing up Snapshot Manager
      3.  
        Unconfiguring Snapshot Manager plug-ins
      4.  
        Unconfiguring Snapshot Manager agents
      5.  
        Removing the Snapshot Manager agents
      6.  
        Removing Snapshot Manager from a standalone Docker host environment
      7.  
        Removing Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager
      1.  
        Troubleshooting Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message

Upgrade scenarios

The following table lists the Snapshot Manager upgrade scenarios.

Note:

For the NetBackup version 10.1, NetBackup (primary, media) server and Snapshot Manager version should be at the same level. During upgrade, first upgrade Snapshot Manager and then upgrade NetBackup server.

Table: Upgrade scenarios

Scenario

Description

Action

Full upgrade from NetBackup 8.3 or 9.0 to NetBackup 9.1 or later

If you plan to upgrade NetBackup to 9.1 or later that includes upgrading all Snapshot Manager servers.

  • Disable Snapshot Manager servers

  • Upgrade Snapshot Manager servers

  • Upgrade NetBackup primary server

  • Then enable Snapshot Manager servers

See Upgrading Snapshot Manager.

Note:

If you do not plan to upgrade one or more Snapshot Manager servers, then you must disable them using the NetBackup Web UI. In that case, any assets associated with the disabled Snapshot Manager servers cannot be protected by NetBackup.

Only Snapshot Manager upgrades to version 9.1 or later

If you plan to upgrade only the Snapshot Manager servers to 9.1 or later, but do not plan to upgrade NetBackup to 9.1 or later.

  • Contact Veritas Technical Support to obtain an Emergency Engineering Binary (EEB) to support the incompatibility between the Snapshot Manager and NetBackup versions.

  • Disable Snapshot Manager servers

  • Apply the EEB patch on the NetBackup primary server and associated media servers.

  • Upgrade Snapshot Manager servers

  • Then enable Snapshot Manager servers

See Upgrading Snapshot Manager using patch or hotfix.

Upgrading to NetBackup version 10.1

If your NetBackup 8.3.x server has Snapshot Manager, you must first upgrade Snapshot Manager to NetBackup 9.1.x before you upgrade to NetBackup 10.1. Then you can proceed to upgrade NetBackup 8.3.x to NetBackup 10.1.

The process for this upgrade is:

  • Disable the Snapshot Manager server for maintenance in the NetBackup web UI.

  • Upgrade the Snapshot Manager server from NetBackup 8.3.x to NetBackup 9.1.x.

  • Upgrade the Snapshot Manager server from NetBackup 9.1.x to NetBackup 10.1.

  • Enable the Snapshot Manager server in the NetBackup web UI.

  • Upgrade the NetBackup server from 8.3.x directly to 10.1.

  • Upgrade the media server to 10.1 if it has been configured with storage units.

Migrating VM based Snapshot Manager to Kubernetes deployment

If you plan to migrate your VM based Snapshot Manager to a managed Kubernetes cluster.

For the the complete procedure, refer to the "Migration and upgrade of Snapshot Manager" section of NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster.

Migrating and upgrading the Snapshot Manager on RHEL

If you plan to migrate and upgrade Snapshot Manager on RHEL 8.6 or 8.4

See Migrating and upgrading Snapshot Manager.