NetBackup IT Analytics Data Collector Notes and Troubleshooting

Last Published:
Product(s): NetBackup IT Analytics (11.6)
  1. Data Collector Troubleshooting
    1.  
      Resolving Data Collectors connections issues - Linux specific
    2.  
      Resolving Data Collectors connections issues - Windows specific
    3.  
      Portal upgrade performance issues
    4.  
      Verify the Data Collector configuration
    5.  
      Verify Connectivity
    6.  
      Configuring web proxy updates
    7.  
      Collecting missed events for Veritas Backup Exec
    8.  
      Substituting ODBC for JDBC to connect to SQL server for Veritas Backup Exec
    9.  
      Useful Data Collection scripts for capacity
    10.  
      Host resources troubleshooting
    11.  
      Host resources: Check the status of the WMI proxy server
    12.  
      Host resources: Post-Installation verification
    13. Host resources: Check host connectivity using standard SSH
      1.  
        Checking Paths for SSH
      2.  
        Environment setting for bash users
    14.  
      Host resources: Check host connectivity
    15.  
      Host resources: Check host connectivity using Host Resource Configuration file
    16. Host resources: Generating host resource configuration files
      1.  
        Sample lines in an input file
    17.  
      Host resources: Check the execution of a command on a remote server
    18.  
      Host resources Data Collection
    19.  
      Host resources: Collection in stand-alone mode
    20. Configuring parameters for SSH
      1.  
        Configure channelWaitTime
      2.  
        Configure singleChannelSession
      3.  
        Configure sudoWithPassword
    21.  
      Identifying Windows file system access errors (File Analytics)
    22.  
      Collect from remote shares (File Analytics)
    23.  
      Adding a certificate to the Java keystore
    24.  
      Override default Java Heap memory (XMX) value for Data Collector utilities
  2. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  3. CRON Expressions for Policy and Report Schedules
    1.  
      CRON expressions for policy probe schedules
    2.  
      CRON expressions for scheduling reports
  4. Clustering Data Collectors with VCS and Veritas NetBackup (RHEL)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (RHEL)
    2.  
      Prerequisites
    3.  
      Getting started with Data Collector clustering
    4.  
      Configuring the Data Collector
    5.  
      Upgrading a clustered Data Collector
    6.  
      Considerations when Data Collector is pointing to Alta Domain Management
  5. Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    2.  
      Prerequisites
    3.  
      Getting Started with Data Collector Clustering
    4.  
      Main.cf
    5.  
      Upgrading a Clustered Data Collector
    6.  
      Manage cluster configuration during NetBackup upgrade (Windows)
  6. Install and configure NetBackup IT Analytics Data Collector on MSCS environment
    1.  
      Cluster Data Collectors with MSCS on Windows
    2.  
      Perform cluster configurations
    3.  
      Upgrade NetBackup IT Analytics Data Collector in MSCS
    4.  
      Uninstall NetBackup IT Analytics Data Collector
    5.  
      Steps to perform before and after NetBackup upgrade
  7. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  8. Maintenance Scenarios for Message Relay Server Certificate Generation
    1.  
      Regenerate authentication certificate nearing expiry (or already expired)
    2.  
      Recover inadvertently deleted aptare.ks file
    3.  
      Authenticate new database with existing SSL certificates
    4.  
      SSL certificate authentication for a new data collector

Getting started with Data Collector clustering

  1. Install the Veritas NetBackup Data Collector on shared volume attached to the active node.

    Refer to the Cohesity NetBackup IT Analytics Data Collector Installation Guide on Linux for the general prerequisites for the deployment.

  2. To install the Data Collector on VCS cluster environment, execute the below command on the node where the shared storage is mounted. Mount the ISO image that you downloaded.

    mkdir /mnt/diska
    mount -o loop <itanalytics_datacollector_linux_xxxxx.iso> /mnt/diska
    
  3. Substitute the name of the downloaded ISO image.

    cd /

    If you are planning to use only the NetBackup, NetBackup Appliance or the Backup Exec policies with the Data Collector, then start the installer as below:

    /mnt/diska/dc_installer.sh -i <mountpoint of shared storage> -n -C vcs
    

    In case you wanted to use all the policies that Data Collector supports, then start the installer as below:

    /mnt/diska/dc_installer.sh -i <mountpoint of shared storage> -C vcs
    

    The installer also places the required files on the remote cluster nodes using the passwordless SSH setup.

The installer will deploy the Data Collector binaries on the shared storage and create the required cluster configuration. Installer detects the block device configured with the mount point and use this information while creating cluster configuration. The Data Collector creates an online local firm group dependency with NetBackup service group. The installer also places the required files on the remote cluster nodes using the passwordless SSH setup.

The Data Collector refers the cluster configuration file <Mount point>/analyticscollector/mbs/conf/cluster_config.properties while creating the configuration.

The script <Mount point>/analyticscollector/mbs/bin/create_cluster_config.sh can be used to create a cluster configuration in case user needs to re-create a cluster configuration for the Data Collector. Similarly, <Mount point>/analyticscollector/mbs/bin/clean_cluster_config.sh can be used to clean up the cluster configuration in case the user needs to delete the cluster configuration for the Data Collector.