NetBackup IT Analytics Data Collector Notes and Troubleshooting

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Product(s): NetBackup IT Analytics (11.1)
  1. Data Collector Troubleshooting
    1.  
      Resolving Data Collectors connections issues - Linux specific
    2.  
      Resolving Data Collectors connections issues - Windows specific
    3.  
      Portal upgrade / data collector performance issues
    4.  
      Verify the Data Collector configuration
    5.  
      Verify Connectivity
    6.  
      Configuring web proxy updates
    7.  
      Collecting missed events for Veritas Backup Exec
    8.  
      Substituting ODBC for JDBC to connect to SQL server for Veritas Backup Exec
    9.  
      Useful Data Collection scripts for capacity
    10.  
      Host resources troubleshooting
    11.  
      Host resources: Check the status of the WMI proxy server
    12.  
      Host resources: Post-Installation verification
    13. Host resources: Check host connectivity using standard SSH
      1.  
        Checking Paths for SSH
      2.  
        Environment setting for bash users
    14.  
      Host resources: Check host connectivity
    15.  
      Host resources: Check host connectivity using Host Resource Configuration file
    16. Host resources: Generating host resource configuration files
      1.  
        Sample lines in an input file
    17.  
      Host resources: Check the execution of a command on a remote server
    18.  
      Host resources Data Collection
    19.  
      Host resources: Collection in stand-alone mode
    20. Configuring parameters for SSH
      1.  
        Configure channelWaitTime
      2.  
        Configure singleChannelSession
      3.  
        Configure sudoWithPassword
    21.  
      Identifying Windows file system access errors (File Analytics)
    22.  
      Collect from remote shares (File Analytics)
    23.  
      Adding a certificate to the Java keystore
  2. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  3. CRON Expressions and Probe Schedules
    1.  
      CRON expressions and probe schedules
  4. Clustering Data Collectors with VCS and Veritas NetBackup (RHEL 7)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (RHEL 7)
    2.  
      Prerequisites
    3.  
      Getting started with Data Collector clustering
    4.  
      Main.cf
    5.  
      Upgrading a clustered Data Collector
  5. Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    2.  
      Prerequisites
    3.  
      Getting with Started with Data Collector Clustering
    4.  
      Main.cf
    5.  
      Upgrading a Clustered Data Collector
  6. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  7. Maintenance Scenarios for Message Relay Server Certificate Generation
    1.  
      Regenerate authentication certificate nearing expiry (or already expired)
    2.  
      Recover inadvertently deleted aptare.ks file
    3.  
      Authenticate new database with existing SSL certificates
    4.  
      SSL certificate authentication for a new data collector

Substituting ODBC for JDBC to connect to SQL server for Veritas Backup Exec

The Backup Exec data collector, by default, uses JDBC (Java Database Connectivity) to connect to the SQL Server database. In most cases, this is the preferred mechanism for communicating with the SQL Server. However, in some instances--for example, TCP/IP is disabled for the SQL Server--JDBC will not be feasible.

In these rare situations, you can configure ODBC (Open Database Connectivity) to connect. The main limitation of this option is that it requires that a DSN (Data Source Name) be set up for each Backup Exec server for which the data collector needs access.

Note:

The data collector can be configured to use a mixture of JDBC and ODBC for specific servers.

Use the following steps to turn on ODBC for specific servers:

  1. Obtain a copy the servers.csv file from the Portal Server (the one that you created to load the Backup Exec servers into the database).

  2. Edit servers.csvanddelete those servers that you do not want to use ODBC. The format of the entry in the CSV file is:

    <windows_domain>, <host or ipaddress>, <ipaddress>, , , BKUPEXEC
  3. Save the file to $APTARE_HOME/mbs/conf as odbcservers.confon the Data Collector server.

  4. Launch the ODBC Data Source Administrator window:

    Control Panel > Administrative Tools > Data Sources (ODBC)
  5. Set up the ODBC DSN for each of the Backup Exec servers in odbcservers.conf, as depicted in the following sequence of windows.

    The DSN needs to be of the form hostname_BKUPEXEC, where hostname is the second token in odbcservers.conf.

    Note:

    If the hostname_BKUPEXEC form does not work (see the third window in the following example), try substituting the IP address for the hostname. If you use the IP address, be sure to make appropriate changes to the CSV file to comply with the following required format:

    <windows_domain>, <ipaddress>, <ipaddress>, , , BKUPEXEC

    The DSN needs to be of the form hostname_BKUPEXEC, where hostname is the second token in odbcservers.conf.

    Note:

    If the hostname_BKUPEXEC form does not work (see the third window in the following example), try substituting the IP address for the hostname. If you use the IP address, be sure to make appropriate changes to the CSV file to comply with the following required format:

    <windows_domain>, <ipaddress>, <ipaddress>, , , BKUPEXEC