NetBackup IT Analytics System Administrator Guide

Last Published:
Product(s): NetBackup IT Analytics (11.4)
  1. Introduction
    1.  
      NetBackup IT Analytics Overview
    2.  
      Purpose of this document
  2. Preparing for updates
    1.  
      About upgrades and updates
    2.  
      Determine the data collector version
    3.  
      Data collector updates with an aptare.jar file
    4.  
      Manual download of the aptare.jar file
    5.  
      Portal updates
  3. Backing up and restoring data
    1.  
      Best practices for disaster recovery
    2.  
      Oracle database backups
    3.  
      File system backups
    4.  
      Oracle database: Cold backup
    5.  
      Oracle database: Export backups
    6.  
      Scheduling the oracle database export
    7.  
      Oracle database: On demand backup
    8.  
      Restoring the NetBackup IT Analytics system
    9.  
      Import the Oracle database
    10.  
      Manual steps for database import / export using data pump
  4. Monitoring NetBackup IT Analytics
    1.  
      Starting and stopping portal server software
    2.  
      Starting and stopping the reporting database
    3.  
      Starting and stopping data collectors
    4.  
      Monitoring tablespaces
  5. Accessing NetBackup IT Analytics reports with the REST API
    1.  
      Overview
    2.  
      Authentication for REST APIs
    3.  
      Extracting data from tabular reports (with pagination)
    4.  
      Exporting reports
    5.  
      Exporting custom dashboards
  6. Defining NetBackup estimated tape capacity
    1.  
      NetBackup estimated tape capacity overview
    2.  
      Estimated capacity notes
    3.  
      Updating the estimated capacity table
    4.  
      Listing volume pool IDs and media types
  7. Automating host group management
    1.  
      About automating host group management
    2.  
      Task overview: managing host groups in bulk
    3.  
      Preparing to use PL/SQL utilities
    4.  
      General utilities
    5. Categorize host operating systems by platform and version
      1.  
        Use Regular Expressions to Override or Modify Default Host OS Categorization
      2.  
        Host OS Categorization Default Settings
      3.  
        Utility to Update Host OS Categorizations
      4.  
        Categorize Host Operating Systems On Demand
    6.  
      Identifying a host group ID
    7.  
      Move or copy clients
    8.  
      Organize clients by attribute
    9.  
      Move host group
    10.  
      Delete host group
    11.  
      Move hosts and remove host groups
    12.  
      Organize clients into groups by backup server
    13.  
      Merge duplicate backup clients
    14. Bulk load utilities
      1.  
        Load host aliases
      2.  
        Load details of new hosts or update existing hosts
      3. Load relationships between hosts and host group
        1.  
          Sample Audit File (output from load_package.loadGroupMemberFile)
    15.  
      Veritas NetBackup utilities
    16. Automate NetBackup utilities
      1.  
        Scheduling a NetBackup Utility Job to Run Automatically
    17.  
      Organize clients into groups by management server
    18.  
      Set up an inactive clients group
    19.  
      Set up a host group for clients in inactive policies
    20.  
      Set up clients by policy
    21.  
      Set up clients by policy type
    22.  
      IBM Tivoli storage manager utilities
    23.  
      Set up clients by policy domain
    24.  
      Set up clients by IBM Tivoli storage manager instance
    25. Scheduling utilities to run automatically
      1.  
        Sample .sql file (setup_ora_job.sql) to set up an automatic job
  8. Attribute management
    1.  
      Attribute bulk load utilities
    2.  
      Attribute naming rules
    3.  
      Rename attributes before upgrading
    4.  
      Load host attributes and values
    5.  
      Load attributes and values and assign to hosts
    6.  
      Load array attributes and values and assign to arrays
    7.  
      Overview of application attributes and values
    8.  
      Load application database attributes and values
    9.  
      Load MS Exchange organization attributes and values
    10.  
      Load LUN attributes and values
    11.  
      Load switch attributes and values
    12.  
      Load port attributes and values
    13.  
      Load Subscription attributes and values
  9. Importing generic backup data
    1. About generic backup data collection
      1.  
        Considerations
    2.  
      Configuring generic backup data collection
    3. CSV Format Specification
      1.  
        EXAMPLE: genericBackupJobs.csv
    4.  
      Manually loading the CSV file
  10. Backup job overrides
    1.  
      Overview
    2.  
      Configure a backup job override
  11. Managing host data collection
    1.  
      Identifying hosts by WWN to avoid duplicates
    2.  
      Setting a host's priority
    3.  
      Determining host ranking
    4.  
      Loading host and WWN relationships
    5.  
      Loading the host HBA port data
    6.  
      Create a CSV file
    7.  
      Execute the script
  12. System configuration in the Portal
    1.  
      System configuration in the Portal
    2.  
      System configuration: functions
    3.  
      Navigation overview
    4.  
      System configuration parameter descriptions: Additional info
    5.  
      Anomaly detection
    6.  
      Data collection: Capacity chargeback
    7.  
      Database administration: database
    8.  
      Host discovery: EMC Avamar
    9.  
      Host discovery: Host
    10.  
      Events captured for audit
    11. Custom parameters
      1.  
        Adding/editing a custom parameter
      2.  
        Portal customizations
      3.  
        Configuring global default inventory object selection
      4.  
        Restricting user IDs to single sessions
      5.  
        Customizing date format in the report scope selector
      6.  
        Customizing the maximum number of lines for exported reports
      7.  
        Customizing the total label display in tabular reports
      8.  
        Customizing the host management page size
      9.  
        Customizing the path and directory for File Analytics database
      10.  
        Configuring badge expiration
      11.  
        Configuring the maximum cache size in memory
      12.  
        Configuring the cache time for reports
  13. Performance profile schedule customization
    1.  
      Overview
    2.  
      Customize the performance profile schedule
  14. LDAP and SSO authentication for Portal access
    1. Overview
      1.  
        Active directory tools
      2.  
        Using LDP to find the base DN
      3.  
        Using LDP to search active directory
    2. Configure AD/LDAP
      1.  
        AD/LDAP configuration for authentication
      2.  
        AD/LDAP Configuration for authentication and authorization
      3.  
        Migrate portal users when AD/LDAP authentication is configured
      4.  
        Migrate portal users with LDAP authentication and authorization configured
    3. Configure single sign-on (SSO)
      1.  
        Single sign-on (SSO) prerequisites
      2. Setting up the external Identity Provider (IDP) server
        1.  
          Users and groups in the external LDAP directory
        2.  
          Registering with the IDP server
      3.  
        Activate single Sign-on (SSO) in the portal
      4.  
        SSO troubleshooting and maintenance
  15. Change Oracle database user passwords
    1.  
      Overview
    2.  
      Database connection properties
    3.  
      Modify the Oracle database user passwords
    4.  
      Modify the Oracle database user passwords for split architecture
    5.  
      Determine if Oracle is using the default login password
  16. Integrate with CyberArk
    1.  
      Introduction
    2.  
      CyberArk setup prerequisites
    3.  
      Setting up the portal to integrate with CyberArk
  17. Tuning NetBackup IT Analytics
    1.  
      Before you begin tuning
    2.  
      Tuning the portal database
    3.  
      Performance recommendations
    4.  
      Reclaiming free space from Oracle
    5.  
      Portal / Data receiver Java memory settings
  18. Working with log files
    1.  
      About debugging NetBackup IT Analytics
    2.  
      Turn on debugging
    3.  
      Database logging
    4. Portal and data collector log files - reduce logging
      1.  
        Portal Log Files
      2.  
        Data Collector Log Files
    5.  
      Database SCON logging - reduce logging
    6.  
      Refreshing the database SCON log
    7.  
      Logging user activity in audit.log
    8.  
      Logging only what a user deletes
    9.  
      Logging all user activity
    10.  
      Data collector log files
    11.  
      Data collector log file organization
    12. Data collector log file naming conventions
      1.  
        Sample Vendor.Product Naming Convention
      2.  
        Log File Names Based on Data Collector Generation
      3.  
        Checkinstall Log
      4.  
        Test Connection Log
      5.  
        Log file naming convention by collected system
    13.  
      General data collector log files
    14.  
      Find the event / meta collector ID
    15. Portal log files
      1.  
        Managing Apache Log Files
    16.  
      Database log files
    17.  
      Installation / Upgrade log files
  19. Defining report metrics
    1.  
      Changing backup success percentage
    2.  
      Changing job status
  20. SNMP trap alerting
    1.  
      Overview
    2.  
      SNMP configurations
    3.  
      Standard OIDs
    4. Data in an alerting trap
      1.  
        Example of policy based alert
  21. SSL certificate configuration
    1.  
      SSL certificate configuration
    2.  
      SSL implementation overview
    3.  
      Obtain an SSL certificate
    4.  
      Update the web server configuration to enable SSL
    5. Configure virtual hosts for portal and / or data collection SSL
      1.  
        SSL Implementation for the Portal Only
      2.  
        SSL Implementation for Data Collection Only
      3.  
        SSL Implementation for Both the Portal and Data Collection
    6.  
      Enable / Disable SSL for a Data Collector
    7.  
      Enable / Disable SSL for emailed reports
    8.  
      Test and troubleshoot SSL configurations
    9.  
      Create a self-signed SSL certificate
    10.  
      Configure the Data Collector to trust the certificate
    11.  
      Keystore file locations on the Data Collector server
    12.  
      Import a certificate into the Data Collector Java keystore
    13. Keystore on the portal server
      1.  
        Features that Require the SSL Certificate
      2.  
        Add a Certificate into the Portal Keystore
      3.  
        Update a Certificate in the Portal Keystore
      4.  
        Download a Certificate from the Portal Keystore
    14.  
      Add a virtual interface to a Linux server
    15.  
      Add a virtual / secondary IP address on Windows
  22. Portal properties: Format and portal customizations
    1.  
      Introduction
    2.  
      Configuring global default inventory object selection
    3.  
      Restricting user IDs to single sessions
    4.  
      Customizing date format in the report scope selector
    5.  
      Customizing the maximum number of lines for exported reports
    6.  
      Customizing the total label display in tabular reports
    7.  
      Customizing the host management page size
    8.  
      Customizing the path and directory for file analytics database
    9.  
      Configuring badge expiration
    10.  
      Configuring the maximum cache size in memory
    11.  
      Configuring the cache time for reports
    12.  
      Configuring LDAP to use active directory (AD) for user group privileges
  23. Data retention periods for SDK database objects
    1.  
      Data retention periods for SDK database objects
    2. Data aggregation
      1.  
        Pre-requisites
      2.  
        Data aggregation and retention levels
    3.  
      Find the domain ID and database table names
    4.  
      Retention period update for SDK user-defined objects example
    5.  
      SDK user-defined database objects
    6.  
      Capacity: default retention for basic database tables
    7.  
      Capacity: default retention for EMC Symmetrix enhanced performance
    8.  
      Capacity: Default retention for EMC XtremIO
    9.  
      Capacity: Default retention for Dell EMC Elastic Cloud Storage (ECS)
    10.  
      Capacity: Default retention for Windows file server
    11.  
      Capacity: Default retention for Pure Storage FlashArray
    12.  
      Cloud: Default retention for Amazon Web Services (AWS)
    13.  
      Cloud: Default retention for Microsoft Azure
    14.  
      Cloud: Default retention for OpenStack Ceilometer
    15.  
      Configure multi-tenancy data purging retention periods
  24. Troubleshooting
    1.  
      Troubleshooting user login problems
    2.  
      Forgotten password procedure
    3.  
      Login issues
    4.  
      Connectivity issues
    5. Data Collector and database issues
      1.  
        Insufficient Privileges
      2.  
        Remove an Inactive Hitachi Array from the Database
      3. Report Emails are not Being Sent
        1.  
          Additional Email Troubleshooting Recommendations
      4.  
        General Reporting Issues
      5.  
        Performance Issues
    6.  
      Portal upgrade performance issues
  25. Appendix A. Kerberos based proxy user's authentication in Oracle
    1. Overview
      1.  
        Pre-requisite
    2.  
      Exporting service and user principal's to keytab file on KDC
    3.  
      Modifications for Oracle
    4.  
      Modifications for Portal
  26. Appendix B. Configure TLS-enabled Oracle database on NetBackup IT Analytics Portal and data receiver
    1.  
      About Transport Layer Security (TLS)
    2.  
      TLS in Oracle environment
    3.  
      Configure TLS in Oracle with NetBackup IT Analytics on Linux in split architecture
    4.  
      Configure TLS in Oracle with NetBackup IT Analytics on Linux in non-split architecture
    5.  
      Configure TLS in Oracle with NetBackup IT Analytics on Windows in split architecture
    6.  
      Configure TLS in Oracle with NetBackup IT Analytics on Windows in non-split architecture
    7.  
      Configure TLS in user environment
  27. Appendix C. NetBackup IT Analytics for NetBackup on Kubernetes and appliances
    1.  
      Configure embedded NetBackup IT Analytics Data collector for NetBackup deployment on appliances (including Flex appliances)
    2.  
      Configure NetBackup IT Analytics for NetBackup deployment on Kubernetes

Load attributes and values and assign to hosts

Function: This utility provides an efficient method of assigning attributes to a large number of hosts.

To create an inventory of a large number of host attributes and associated values using a bulk load utility refer to the following:

See Rename attributes before upgrading.

Before You Begin

Bulk Load utilities must be run in SQLPLUS as user APTARE. The load_package utility is located in:

/opt/aptare/database/stored_procedures (Linux)
\opt\oracle\database\stored_procedures (Windows)

Take the following steps to load attributes and values and assign those attributes to hosts:

  1. Create a CSV File of Hosts, Attributes, and Values

  2. Execute the Load Host Attribute Utility

  3. Verify the Host Attributes Load

  4. Create a report template using a Report Template Designer.

    Once attribute values are assigned to hosts, a report can query the database to report on hosts, filtered by the attributes that you've created to categorize them.

Create a CSV File of Hosts, Attributes, and Values

In preparation for loading host attributes, you will need to enter information into a spreadsheet from which you will create a comma-separated values (CSV) file. The table in the spreadsheet should be in the following format:

Columns
  • One column lists the hosts, which must already exist in the NetBackup IT Analytics database.

  • Each additional column lists attributes and values that will be applied to the host.

Rows
  • First (Header) Row - Enter the object type--in this case, Host Name--followed by attribute names. Note that any column may be used for the list of host names. When you run the utility, you'll indicate which column contains the host names. The header row is information only and is not processed as a data row.

  • Subsequent rows list host names, followed by the attribute values that you are assigning to each host.

Rules for Attributes and Values in the CSV File
  • The hosts listed in the CSV must already exist in the Portal database.

  • A host should be listed only once. If a host name is listed in multiple rows, only the attributes from the last row with the same host name will be saved.

  • The Host Name cannot begin with #. Any line that begins with # will be ignored.

  • Follow the Attribute Naming Rules for the attribute name.

  • The maximum line size--that is, characters in a row--is 8192 characters.

  • Every column must have a value for each row. Those columns that do not have any actual values can be filled with N/A or Unknown or a period (.). Attribute values of "N/A", "Unknown", "." will be ignored.

  • A single attribute value cannot include commas. For example: LastName, FirstNameUse spaces instead of commas to separate words. For example: LastName FirstName

Execute the Load Host Attribute Utility

Note:

This utility can be used to load new data as well as to update previously loaded data. To revise existing data, simply run the utility with an updated CSV file.

To assign attributes to hosts

  1. Create a table in a spreadsheet.
  2. Save the table as a comma-separated file (for example, HostAttributes.csv).
  3. Log in to the Portal server.
  4. At the command line:
    su - aptare
  5. At the command line, launch sqlplus:
    sqlplus <pwd>/<pwd>@//localhost:1521/scdb
    • Example: sqlplus portal/portal@//localhost:1521/scdb

  6. Execute the following at the SQL prompt:
    SQL> Execute load_package.loadServerAttributeFile
    ('pathname_and_filename','domain_name',
    host_name_column_num,'log_path_name',
    'log_file_name','check_valid_value');
    

    Where:

    'pathname_and_filename'

    Full path + filename (enclosed in single straight quotes) of the CSV file that you created.

    'domain_name'

    Name (enclosed in single straight quotes) of the NetBackup IT Analytics domain in which the host groups and hosts reside.

    host_name_column_num

    Column number in the csv file where the host names are listed. These hosts must already exist in the NetBackup IT Analytics database. Typically, this would be column 1.

    'log_path_name'

    Full path (enclosed in single straight quotes) where the log file will be created/updated. Verify that you have write access to this directory.

    Example: 'C:\tmp'

    Optional: If you do not specify a path and log file name, only error messages will be written to the scon.err file. To omit this parameter, enter: ''

    'log_file_name'

    Filename of the log where execution status and errors messages are written.

    Example: 'HostAttributeLoad.log'

    Optional: If you do not specify a path and log file name, only error messages will be written to the scon.err file. To omit this parameter, enter: ''

    'check_valid_value'

    'Y' or 'N'Indicates if you want the utility to check if the values provided in this file are among the existing possible values for the attributes. Y or N must be enclosed in single straight quotes.

    Example:

    Execute load_package.loadServerAttributeFile
    ('C:\myfiles\HostAttributes.csv','QA_Portal',
    1,'C:\tmp','HostAttributeLoad.log','Y');
  7. Restart the Portal services so that the newly added attributes become available in the Dynamic Template Designer.
Verify the Host Attributes Load

To verify that the attribute load took effect:

  1. In the Portal, go to Reports.

  2. Select a blue user folder.

  3. Select New SQL Template.

  4. With the SQL Template Designer open, click the Query tab.

  5. Enter the following query in the SQL Template Designer to verify Host attributes:

    select * from apt_v_server_attribute