Veritas Data Insight Classification Guide
- About this guide
- Getting Started
- Managing content classification from Data Insight
- Configuring classification
- Configuring classification policies in Veritas Information Classifier
- Initiating classification
- Viewing classification status
- Canceling a classification request
- Resubmitting paths that failed classification
- Viewing classification tags
- Pushing classification tags while archiving files into Enterprise Vault
- Discrepancy in the count of paths that failed classification
- Appendix A. Classification jobs
- Appendix B. Troubleshooting classification
Error codes
This section describes the error codes that Data Insight returns when you attempt to download the paths for which classification process failed.
Table: Error codes
Error code | Description | Workaround |
|---|---|---|
2 | The file submitted for classification was not found. | Ensure that the file name is correct, and resubmit it for classification. |
3 | The path submitted for classification was not found. | Ensure that the path is correct, and resubmit it for classification. |
5 | Data Insight cannot fetch the content from the data source because the user does not have sufficient access permissions. | Ensure that the scanner credentials have read data permissions on the file that is submitted for classification. |
201 | After fetching the content, scanner cannot reset the timestamp due to insufficient privileges on the file path. | Ensure that the scanner credentials have read data and write attributes permissions on the file that is submitted for classification. |
205 | The input path is deleted. | Review the path to ensure that it is accessible, and resubmit it for classification. |
209 | The input path does not exist. | Review the path to ensure that it is valid and accessible, and resubmit it for classification. |
210 | The operation cannot be completed as the connection has timed out. | The operation timed out accessing SharePoint website or site collection. Contact the SharePoint administrator to reset the time out setting. If the issue persists, contact the Data Insight Support. |
211 | Access to this website is unavailable due to insufficient privileges. | Contact the SharePoint administrator to assign the privileges. |
215 | The file cannot be downloaded due to an error. | Depending on the error description, try to rectify the problem. If the issue persists, contact the Data Insight Support. |
256 | Data Insight cannot fetch the file content because the share associated with the path is in the disabled state. | This error may occur when the device or the share associated with the path is disabled. To enable the device or share go to > Filers or Shares. Click the drop-down for the corresponding server in the servers listing table, and select . |
284 | The last accessed timestamp of a file cannot be reset. | Contact the Data Insight Support. |
285 | Data Insight cannot fetch the file content because the file is offline. | None |
286 | File is larger than the permissible file size configured for classification. | The default file size that can be sent for classification is 50 MB. To configure the file size for classification, set the following global property: configdb -O -J matrix.classify.fetch.max_size.mb -j <val_in_mb> |