Enterprise Vault™ Classification using the Veritas Information Classifier

Last Published:
Product(s): Enterprise Vault (14.2)
  1. About this guide
    1. Introducing this guide
      1.  
        Relationship between the Veritas Information Classifier and other classification methods
    2.  
      What's in this guide
    3. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Preparing Enterprise Vault for classification
    1.  
      About the preparatory steps
    2.  
      What you need
    3.  
      Checking the cache location on the Enterprise Vault storage servers
    4.  
      Setting up the Data Access account
    5.  
      Enabling the Veritas Information Classifier on all Enterprise Vault servers
    6.  
      Configuring the Veritas Information Classifier for secure client connections
  3. Setting up Veritas Information Classifier policies
    1.  
      Introducing the Veritas Information Classifier
    2.  
      Opening the Veritas Information Classifier
    3.  
      Finding your way around
    4.  
      Analyzing sample content for policy matches
    5. About policies
      1.  
        Creating or editing policies
      2.  
        About policy conditions
      3.  
        Enabling or disabling policies
      4.  
        Exporting or importing policies
      5.  
        Resetting policies
      6.  
        Deleting policies
    6. About patterns
      1.  
        Creating or editing patterns
      2.  
        Exporting or importing patterns
      3.  
        Deleting patterns
    7. About tags
      1.  
        Creating or editing tags
      2.  
        Exporting or importing tags
      3.  
        About the Enterprise Vault index properties
      4.  
        How classification property values and retention categories interact
      5.  
        Points to note on setting retention categories
      6.  
        Deleting tags
    8. About sentiment analysis
      1.  
        About sentiment conditions
      2.  
        Enforcing sentiment analysis at a site level
  4. Defining and applying Enterprise Vault classification policies
    1.  
      About Enterprise Vault classification policies
    2. Defining classification policies
      1.  
        Configuring classification policies to assign retention categories with the shortest duration
    3.  
      About the PowerShell cmdlets for working with classification policies
    4.  
      Associating classification policies with retention plans
    5.  
      About the PowerShell cmdlets for working with retention plans
    6.  
      Applying retention plans to your Enterprise Vault archives
  5. Running classification in test mode
    1.  
      About classification test mode
    2.  
      Implementing classification test mode
    3.  
      About the PowerShell cmdlets for running classification in test mode
    4.  
      Understanding the classification test mode reports
  6. Using classification with smart partitions
    1.  
      About smart partitions
    2.  
      How Enterprise Vault determines whether to archive an item to a smart partition
    3.  
      Setting up smart partitions
    4.  
      Verifying that Enterprise Vault has archived items to smart partitions
  7. Appendix A. Enterprise Vault properties for use in custom field searches
    1.  
      About the Enterprise Vault properties
    2.  
      System properties
    3.  
      Attachment properties
    4.  
      Custom Enterprise Vault properties
    5.  
      Custom Enterprise Vault properties for File System Archiving items
    6.  
      Custom Enterprise Vault properties for SharePoint items
    7.  
      Custom Enterprise Vault properties for Compliance Accelerator-processed items
    8.  
      Custom properties for use by policy management software
    9.  
      Custom properties for Enterprise Vault SMTP Archiving
  8. Appendix B. PowerShell cmdlets for use with classification
    1.  
      About the classification cmdlets
    2.  
      Disable-EVClassification
    3.  
      Get-EVClassificationPolicy
    4.  
      Get-EVClassificationStatus
    5.  
      Get-EVClassificationTestMode
    6.  
      Get-EVClassificationVICTags
    7.  
      Initialize-EVClassificationVIC
    8.  
      Set-EVClassificationVICFIPSMode
    9.  
      New-EVClassificationPolicy
    10.  
      Remove-EVClassificationPolicy
    11.  
      Set-EVClassificationPolicy
    12.  
      Set-EVClassificationTestMode
  9. Appendix C. Classification cache folder
    1.  
      How Enterprise Vault caches the items that it submits for classification
    2.  
      Limits on the size of classification files
    3.  
      Configuring Enterprise Vault to keep the classification files in the cache folder
  10. Appendix D. Migrating from FCI classification to the Veritas Information Classifier
    1.  
      Converting FCI classification rules for use with the Veritas Information Classifier
  11. Appendix E. Monitoring and troubleshooting
    1.  
      Auditing
    2.  
      Checking the classification performance counters
    3.  
      Troubleshooting classification
    4.  
      Searching archives for items that the Veritas Information Classifier has classified
    5.  
      Troubleshooting language detection

Troubleshooting classification

The following issues may arise when you use the classification feature.

Table: Potential classification issues

Issue

Explanation/solution

The Launch Information Classifier command is not available in the Administration Console.

Ensure that you have run the PowerShell cmdlet Initialize-EVClassificationVIC to enable the Veritas Information Classifier.

See Initialize-EVClassificationVIC.

Enterprise Vault fails to classify items.

Ensure all of the following:

  • You have a valid license for the Enterprise Vault retention feature.

  • You can open the Veritas Information Classifier.

    See Opening the Veritas Information Classifier.

  • The correct Veritas Information Classifier policies are in place and enabled.

  • You have correctly configured the cache location.

    See Checking the cache location on the Enterprise Vault storage servers.

  • You have correctly configured the retention plan and Enterprise Vault classification policy for the target archives. Each archive must have an associated retention plan that has an Enterprise Vault classification policy.

  • You are running classification in normal mode rather than test mode.

You may also want to examine the files in the classification cache folder.

Items are not classified as you expect.

Try the following:

  • Ensure that Enterprise Vault is classifying items (see above).

  • If Enterprise Vault does classify items but the resulting tags do not persist, check whether classification is running in test mode.

  • Configure Enterprise Vault to keep the classification files instead of automatically deleting them.

    Then you can review the file contents for any anomalies that you did not anticipate.

  • Run the PowerShell cmdlet Get-EVClassificationVICTags to identify the policies that each item matches.

    See Get-EVClassificationVICTags.

  • Use Enterprise Vault Search to verify that the items have been classified using the current set of policies.

    See Searching archives for items that the Veritas Information Classifier has classified.

Classification operates in test mode only.

Enterprise Vault cannot detect a valid license for the retention feature.

More Information

About classification test mode

Configuring Enterprise Vault to keep the classification files in the cache folder

About classification test mode

Configuring Enterprise Vault to keep the classification files in the cache folder