Veritas NetBackup™ Virtual Appliance Getting Started Guide

Encryption configuration for logs forwarded from the appliance

NetBackup Virtual Appliance uses Rsyslog to forward logs. By default, Rsyslog sends remote-logging communication in the plain text format. If your scenario requires to secure this communication channel, you can encrypt it using TLS. To use encrypted transport through TLS, you must configure both the server and the client. To configure TLS encryption for forwarding logs from the appliance, contact Veritas Technical Support for assistance and refer them to article 100054477.

When you upgrade a media server appliance or a combined primary and media server appliance from a release earlier than 5.0, the following repository partition requires at least 20 GB of available storage space:

/dev/mapper/system-rep

If enough storage is not available, the upgrade fails, and the following messages appear in the log files:

If you encounter these error messages, contact Veritas Technical Support for assistance.

Intermittent test email notification after upgrade

After upgrading to this release, the test email may not always succeed. To workaround this issue, delete all of the SMTP server configuration information and then re-enter all of the information.

After an upgrade to software version 5.1.1, NetBackup CLI users may not be able to log in to the appliance. To resolve this issue, log in to the appliance as the administrator and run the following command:

Support->Service Restart nbapp-nbcli.

When you attempt to copy a software update to the share directory, do not initiate any other commands until the copy finishes. If you run a command during the copy process, you may see that the software update is listed and available. However, if you install that software update, it can fail.

If you receive an email stating "No license exists" during the initial configuration of a media server, you can safely disregard the email. The email is sent during host name configuration. The license key file is renamed when it is modified with the new host name, and the alert mechanism cannot locate the license temporarily. When the configuration completes, the license is set correctly. You can check the license key with the Main > Manage > License > NetBackup > List command in the NetBackup Virtual Appliance Shell Menu.

Windows 7/8.1 clients cannot automatically access the appliance CIFS shares. To work around this issue, run the following command from a Windows command prompt on the client:

net use /user:admin \\appliance-name *, where appliance-name is the fully qualified domain name (FQDN) of the appliance.

Enter your appliance administrator password at the prompt.

Once you have run this command, the client is able to access the CIFS shares.

The functionality of Active Directory (AD) user names is inconsistent, as described in the following scenarios: