Veritas NetBackup™ Virtual Appliance Documentation
- Getting to know the NetBackup Virtual Appliance
- NetBackup Virtual Appliance product description
- Preparing to deploy the appliance
- Deploying and configuring the appliance
- How to deploy and configure a NetBackup Virtual Appliance combined primary and media server
- How to deploy and configure a NetBackup Virtual Appliance media server
- How to deploy and configure a NetBackup Virtual Appliance primary server
- How to deploy and configure a NetBackup Virtual Appliance combined primary and media server
- Post initial configuration procedures
- Appliance common tasks
- Storage management
- About NetBackup Virtual Appliance storage configuration
- About viewing storage space information using the Show command
- About OpenStorage plugin installation
- About NetBackup Virtual Appliance storage configuration
- Deduplication pool catalog backup and recovery
- Network connection management
- Managing users
- About user name and password specifications
- About authenticating LDAP users
- About authenticating Active Directory users
- About authentication using Smart Cards and digital certificates
- About authenticating Kerberos-NIS users
- About user authorization on the NetBackup Virtual Appliance
- Creating NetBackup administrator user accounts
- Using the appliance
- About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
- About Copilot functionality and Share management
- About NetBackup Virtual Appliance as a VMware backup host
- About running NetBackup commands from the appliance
- About mounting a remote NFS
- About Auto Image Replication from a NetBackup Virtual Appliance
- Monitoring the appliance
- About SNMP
- About Call Home
- Appliance security
- About Symantec Data Center Security on the NetBackup Virtual Appliance
- About data encryption
- Setting the appliance login banner
- Upgrading the appliance
- About upgrading to NetBackup Virtual Appliance software version 5.0
- Requirements and best practices for upgrading NetBackup appliances
- Methods for downloading appliance software release updates
- NetBackup client upgrades with VxUpdate
- Appliance restore
- Decommissioning and Reconfiguring
- Troubleshooting
- About disaster recovery
- About NetBackup support utilities
- Appliance logging
- About forwarding logs to an external server
- Commands overview
- Appendix A. Appliance commands
- Appendix B. Manage commands
- Appendix C. Monitor commands
- Appendix D. Network commands
- Appendix E. Reports commands
- Appendix F. Settings commands
- Appendix G. Support commands
- Appendix H. Available commands for a NetBackupCLI user
Manage support access to the maintenance shell
The maintenance shell in the Support > Maintenance menu is disabled if you configure the security level of VxOS to High. However, to troubleshoot issues and manage OS tasks, you can allow Veritas support personnel to enable and access the maintenance shell.
Use the commands in the Main_Menu > Support > System menu to manage support access to the maintenance shell. See Support > System.
Table: Commands for managing support access to the maintenance shell
Command | Description |
---|---|
Support > System > Generate-otp | Use this command to generate a ten digit one-time password (OTP), which will remain active for a period of two hours. The OTP can be shared with Veritas support personnel. |
Support > System > Show-otp | Use this command to view the currently active OTP. |
Support > System > Unlock | Veritas support personnel use this command to enable the maintenance shell (Support > Maintenance). In addition to an active OTP, Veritas support personnel require a customer case ID and support passphrase to run the Unlock command successfully and access the maintenance shell. Note: VxOS is temporarily configured to the Maintenance security level. |
Support > System > Lock | Use this command to disable the maintenance shell. Veritas support personnel cannot access the maintenance shell and are logged out of any active session. Note: VxOS is reverted to the High security level. |