Veritas™ System Recovery 18 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (18.0)
  1. Introducing Veritas™ System Recovery 18 Management Solution
    1.  
      About Veritas System Recovery 18 Management Solution
    2.  
      Components of Veritas System Recovery 18 Management Solution
    3.  
      How Veritas System Recovery 18 Management Solution works
    4.  
      What you can do with Veritas System Recovery 18 Management Solution
  2. Installing Veritas System Recovery 18 Management Solution
    1.  
      About upgrading to Veritas System Recovery 18 Management Solution
    2.  
      Installing Veritas System Recovery 18 Management Solution
    3.  
      Uninstalling Veritas System Recovery 18 Management Solution
  3. Getting started with Veritas System Recovery 18 Management Solution
    1.  
      About the Veritas System Recovery 18 Management Solution Home page
    2.  
      Starting Veritas System Recovery 18 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 18 or Veritas System Recovery 18 Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 16 on client computers
    11.  
      Installing Veritas System Recovery 16 Linux Edition on client computers
    12.  
      Installing Symantec System Recovery 2013 R2 on client computers
    13.  
      Installing Symantec System Recovery 2013 R2 Linux Edition on client computers
    14.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    15.  
      Generating the LightsOut Restore package in Veritas System Recovery 18 Management Solution
    16.  
      Generating the LightsOut Restore 16 package
    17.  
      Generating the LightsOut Restore 2013 R2 package
    18.  
      Configuring and installing LightsOut Restore 18 on client computers
    19.  
      Configuring and installing LightsOut Restore 16 on client computers
    20.  
      Configuring and installing LightsOut Restore 2013 R2 on client computers
    21.  
      Uninstalling LightsOut Restore from client computers
    22.  
      Updating the settings of a package
    23.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    24.  
      Adding or removing recovery point passwords
    25. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    26.  
      Configuring a Dedicated Offsite Copy task
    27. About viewing filters
      1.  
        Viewing Veritas System Recovery 18 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    28. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    29. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  8. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  9. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  10. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  11. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  12. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  13. Appendix D. About Veritas System Recovery 18 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 18 and Windows Server 2008 Core
    2.  
      Installing Veritas System Recovery 18 on Windows Server 2008 Core using commands

Recovering a computer locally by using a Veritas System Recovery Disk

You can restore a computer within the recovery environment. If you have a recovery point for the hard drives that you want to recover, you can fully recover the computer.

If you intend to use the Restore Anyware feature, you must save the recovery point file to a location that you can access. During a recovery with the Restore Anyware option enabled, you might be prompted to supply disk drivers, service packs, hot fixes, and so forth. You should have your Windows media CD available.

See About using Restore Anyware to recover locally to a computer with different hardware.

For more information about getting Restore Anyware drivers, go to the Veritas Knowledge Base at the following URL:

https://www.veritas.com/support/en_US/search-results.html?keyword=V-269-16*

Warning:

Before you restore a computer through Restore Anyware, test your access to the recovery points in the recovery environment. You should ensure that you have access to SAN volumes and that you can connect to the network.

See Recovering a remote computer.

See Starting a computer locally by using Veritas System Recovery Disk.

To recover a computer locally by using Veritas System Recovery Disk

  1. Start the managed client computer by using the Veritas System Recovery Disk.
  2. On the Home panel of Veritas System Recovery Disk, click Recover My Computer.

    If your recovery points are stored on media and you only have one media drive, you can eject the Veritas System Recovery Disk DVD now.

    Attach the USB disk that contains your recovery points. If your recovery points are on a DVD, insert the DVD that contains your recovery points.

  3. On the Welcome page of the wizard, click Next.
  4. On the Select a Recovery Point to Restore panel, select a recovery point to restore, and then click Next.

    Select a Recovery Point to Restore options when you view recovery points by Date

    View by - Date

    Displays all of the discovered recovery points in the order in which they were created.

    If no recovery points were discovered, the table is empty. In such cases, you can search all local drives on the computer or browse to find a recovery point.

    Select source folder

    Lets you view a list of all available recovery points that may exist on your computer's local drives or on a specific drive.

    Map a network drive

    Lets you specify a shared network folder path and assign it a drive letter. You can then browse the folder location for the recovery point file you want.

    Browse

    Lets you locate a recovery point on a local drive or a network folder.

    Select a recovery point

    Lets you select the recovery point to restore.

    Recovery point details

    Gives you additional information about the recovery point you want to restore.

    Select a Recovery Point to Restore options when you view recovery points by File name

    View by - File name

    Lets you view recovery points by their file name.

    Recovery point folder and file name

    Lets you specify a path and a file name of a recovery point.

    Map a network drive

    Lets you specify a shared network folder path and assign it a drive letter. You can then browse the folder location for the recovery point file you want.

    Browse

    Lets you locate a recovery point on a local drive or a network folder.

    Recovery point details

    Gives you additional information about the recovery point you want to restore.

    Select a Recovery Point to Restore options when you view recovery points by System

    View by - System

    Lets you use the current system index file that is located in the recovery point storage location. The system index file displays a list of all of the drives on your computer and any associated recovery points from which you can select.

    The use of a system index file reduces the time it takes to convert multiple recovery points. When a recovery point is created, a system index file is saved with it. The system index file contains a list of the most recent recovery points, which includes the original drive location of each recovery point.

    System index folder and filename

    Lets you specify a path and a file name of a system index file that you want to use for recovery.

    Map a network drive

    Lets you specify a shared network folder path and assign it a drive letter. You can then browse the folder location for the system index file (.sv2i) you want.

    Browse

    Lets you browse to a path that contains a system index file.

    For example, you can browse to an external (USB) drive, a network location, or to removable media to select a system index file.

  5. On the Drives to Recover panel, select each drive that you want to recover and set the options that you want, and then click Next.

    Select drives to recover

    Lets you select the drives that you want to recover.

    Add

    Lets you add additional drives you want to recover.

    Remove

    Lets remove selected drives from the list of drives to recover.

    Edit

    Lets you edit the recovery options for a selected drive.

    Ignore recovery point corruption during restore (potential data loss)

    Automatically excludes the corrupted data and continues to restore the recovery point. The restored data does not contain the corrupted portion of data.

    Note:

    There may be potential data loss as corrupted data is excluded from restore.

    The Ignore recovery point corruption during restore (potential data loss) option is only available from Symantec System Recovery 2013 R2 11.1.5 and later. For the earlier versions of Symantec System Recovery 2013 R2, if you select this option, the Do not verify recovery point before restore option is applied.

    Verify recovery point before restore

    Determines whether a recovery point is valid or corrupt before it is restored. If the recovery point is corrupt, the recovery process is discontinued. This option significantly increases the time that is required for the recovery to complete. However, it ensures that the recovery point being restored is valid.

    Do not verify recovery point before restore

    Does not verify whether a recovery point is valid or corrupt before it is restored. During restore, if there is corrupted data on the recovery point, an error message is displayed and you cannot restore the recovery point.

    Use Restore Anyware to recover to different hardware

    Indicates that Restore Anyware is used to restore a recovery point to a computer with hardware different from the computer on which the backup was made.

    Selected automatically if any of the following are true:

    If you recover a data drive only to new or to different computer hardware, this option is not selected for you.

    When you recover your computer, select the drive on which Windows is installed. On most computer systems, this drive is the C drive. In the recovery environment, the drive letters and labels might not match what appears in Windows. You might need to identify the correct drive based on its label. Or, you can identify the drive by its name, or by browsing the files and folders in the recovery point.

  6. Optionally, select a drive that you want to recover, and then click Edit.

    Select the options that you want to perform during the recovery process, and then click OK to return to the Drives to Recover panel.

    Delete Drive

    Deletes a selected drive in the list to make space available to restore your recovery point.

    When you use this option, the drive is only marked for deletion. The actual deletion of the drive takes place after you click Finish in the wizard.

    Undo Delete

    Returns a deleted drive to the list of drives.

    Resize drive after recover (unallocated space only)

    Resizes a disk after the recovery point is restored. After you select this option, you can specify the new size in megabytes. The size must be greater than the identified size of the disk that you selected in the list.

    Primary partition

    Because hard disks are limited to four primary partitions, this option is appropriate if the drive has four or fewer partitions.

    Logical partition

    This option is appropriate if you need more than four partitions. You can have up to three primary partitions, plus any number of logical partitions, up to the maximum size of your hard disk.

    Check for file system errors after recovery

    Checks the restored drive for errors after the recovery point is restored.

    Set drive active (for booting OS)

    Makes the restored drive the active partition (for example, the drive from which the computer starts).

    You should select this option if you restore the drive on which your operating system is installed.

    Restore original disk signature

    Restores the original, physical disk signature of the hard drive.

    Disk signatures are part of all Windows operating systems that Veritas System Recovery 18 Management Solution supports. Disk signatures are required to use the hard drive.

    Select this option if either of the following situations are true:

    • Your computer's drive letters are atypical (for example, assigned letters other than C, D, E, and so forth).

    • You restore a recovery point to a new, empty hard disk.

    Restore master boot record

    Restores the master boot record. The master boot record is contained in the first sector of a physical hard disk. The master boot record consists of a master boot program and a partition table that describes the disk partitions. The master boot program analyzes the partition table of the first hard disk to see which primary partition is active. It then starts the boot program from the boot sector of the active partition.

    This option is recommended only for advanced users and is available only if you restore a whole drive in the recovery environment.

    Select this option if any of the following situations are true:

    • You want to restore a recovery point to a new, empty hard disk.

    • You restore a recovery point to the original drive, but the drive's partitions were modified since the recovery point was created.

    • You suspect that a virus or some other problem has corrupted your drive's master boot record.

  7. Click Next to review the recovery options that you selected.
  8. Select Reboot when finished if you want the computer to restart automatically after the recovery process finishes.
  9. Click Finish.
  10. Click Yes to begin the recovery process.