Veritas™ System Recovery 18 Management Solution Administrator's Guide

Last Published:
Product(s): System Recovery (18.0)
  1. Introducing Veritas™ System Recovery 18 Management Solution
    1.  
      About Veritas System Recovery 18 Management Solution
    2.  
      Components of Veritas System Recovery 18 Management Solution
    3.  
      How Veritas System Recovery 18 Management Solution works
    4.  
      What you can do with Veritas System Recovery 18 Management Solution
  2. Installing Veritas System Recovery 18 Management Solution
    1.  
      About upgrading to Veritas System Recovery 18 Management Solution
    2.  
      Installing Veritas System Recovery 18 Management Solution
    3.  
      Uninstalling Veritas System Recovery 18 Management Solution
  3. Getting started with Veritas System Recovery 18 Management Solution
    1.  
      About the Veritas System Recovery 18 Management Solution Home page
    2.  
      Starting Veritas System Recovery 18 Management Solution
    3.  
      Sending feedback to Veritas
    4.  
      Preparing to manage the backups of client computers
    5.  
      Discovering client computers on the network
    6.  
      Installing the Symantec Management Agent on client computers
    7.  
      Installing the Veritas System Recovery Plug-in on computers
    8.  
      Uninstalling the Veritas System Recovery Plug-in on computers
    9.  
      Installing Veritas System Recovery 18 or Veritas System Recovery 18 Linux Edition on client computers
    10.  
      Installing Veritas System Recovery 16 on client computers
    11.  
      Installing Veritas System Recovery 16 Linux Edition on client computers
    12.  
      Installing Symantec System Recovery 2013 R2 on client computers
    13.  
      Installing Symantec System Recovery 2013 R2 Linux Edition on client computers
    14.  
      Uninstalling Veritas System Recovery-related products and components from client computers
    15.  
      Generating the LightsOut Restore package in Veritas System Recovery 18 Management Solution
    16.  
      Generating the LightsOut Restore 16 package
    17.  
      Generating the LightsOut Restore 2013 R2 package
    18.  
      Configuring and installing LightsOut Restore 18 on client computers
    19.  
      Configuring and installing LightsOut Restore 16 on client computers
    20.  
      Configuring and installing LightsOut Restore 2013 R2 on client computers
    21.  
      Uninstalling LightsOut Restore from client computers
    22.  
      Updating the settings of a package
    23.  
      Uninstalling Veritas System Recovery-related products from the Symantec Management Platform
    24.  
      Adding or removing recovery point passwords
    25. About managing recovery point destinations
      1.  
        Creating default recovery point destinations
      2.  
        Editing network credentials for a recovery point destination
      3.  
        Deleting recovery point destinations
    26.  
      Configuring a Dedicated Offsite Copy task
    27. About viewing filters
      1.  
        Viewing Veritas System Recovery 18 Management Solution filters
      2.  
        Viewing the filters and policies that are assigned to a client computer
      3.  
        Adding a filtered results path in the Manage Tasks tab to Favorites
    28. About organizational views
      1.  
        Filtering the list of client computers using organizational views
    29. About managing Veritas System Recovery license policies
      1.  
        Adding Veritas System Recovery license policies
      2.  
        Deleting Veritas System Recovery license policies
      3.  
        Assigning Veritas System Recovery licenses to client computers
      4.  
        Unassigning Veritas System Recovery licenses from client computers
      5.  
        Checking the license status of Veritas System Recovery on client computers
  4. Managing backups
    1. About backup policies
      1.  
        Recovery point sets and independent recovery points in backup policies
      2.  
        Tips for creating recovery points
      3.  
        About backing up dual-boot systems
    2. Creating a basic backup policy
      1.  
        About recovery points stored on a network destination
      2.  
        About recovery points stored in a local folder on the client computer
      3.  
        About Offsite Copy
    3. Creating an advanced backup policy
      1.  
        About running command files during a backup
      2.  
        Deploying the command files package to client computers for use during a backup
    4.  
      Creating an independent backup task
    5.  
      Deploying a backup policy
    6.  
      Deploying an existing backup policy as soon as possible
    7.  
      Viewing the status of computers within a backup policy
    8.  
      Editing a backup policy
    9.  
      Editing the schedule of a backup policy
    10.  
      Renaming a backup policy
    11.  
      Disabling a backup policy
    12.  
      Disabling a backup schedule
    13.  
      Deleting a backup policy
    14.  
      Viewing Veritas System Recovery details for a client computer
  5. Managing recovery points
    1.  
      Best practices for creating recovery points
    2.  
      Best practices for managing recovery points
    3. About deleting recovery points
      1.  
        Deleting a recovery point set
      2.  
        Deleting recovery points within a set
  6. Managing the conversion of recovery points to virtual disks
    1.  
      About converting recovery points to virtual disks
    2.  
      Configuring a Convert to Virtual by Computer task
    3.  
      Configuring a Convert to Virtual by Destination task
    4.  
      Configuring a one-time convert to virtual task
    5.  
      Editing a convert to virtual task
    6.  
      Deleting a convert to virtual task
  7. Remote recovery of drives and computers
    1. About recovering a drive remotely
      1. Using LightsOut Restore to remotely recover client computers
        1.  
          Setting up and using LightsOut Restore
    2.  
      Recovering a drive
    3.  
      Recovering a remote computer
    4.  
      Performing an express recovery
  8. Local recovery of files, folders, drives, and computers
    1. About recovering lost data locally
      1.  
        Recovering files and folders locally by using file and folder backup data
      2.  
        Recovering files and folders locally by using a recovery point
    2.  
      Recovering a computer locally
    3. Starting a computer locally by using Veritas System Recovery Disk
      1.  
        Configuring a computer locally to start from a USB device or DVD
    4.  
      Checking a hard disk for errors
    5.  
      Recovering a computer locally by using a Veritas System Recovery Disk
    6.  
      About using Restore Anyware to recover locally to a computer with different hardware
    7. Recovering files and folders locally by using Veritas System Recovery Disk
      1.  
        Exploring files and folders locally on a computer by using Veritas System Recovery Disk
    8. About using the networking tools in Veritas System Recovery Disk
      1.  
        Starting networking services
      2.  
        Mapping a network drive from within Veritas System Recovery Disk
      3. Configuring network connection settings
        1.  
          Getting a static IP address
    9.  
      Viewing the properties of a recovery point
    10.  
      Viewing the properties of a drive within a recovery point
    11.  
      About the Support Utilities on Veritas System Recovery Disk
  9. Monitoring computers and processes
    1.  
      Viewing reports
    2.  
      Configuring a client option policy for computers
  10. Appendix A. About backing up databases
    1.  
      About backing up VSS-aware databases
    2. About backing up non-VSS-aware databases
      1.  
        Creating the cold, warm, and hot recovery points
    3.  
      Backing up Notification Server and the database
  11. Appendix B. About Active Directory
    1.  
      About the role of Active Directory
  12. Appendix C. Backing up Microsoft virtual environments
    1.  
      About backing up Microsoft virtual hard disks
    2.  
      About backing up and restoring Microsoft Hyper-V virtual machines
  13. Appendix D. About Veritas System Recovery 18 Management Solution and Windows Server 2008 Core
    1.  
      About Veritas System Recovery 18 and Windows Server 2008 Core
    2.  
      Installing Veritas System Recovery 18 on Windows Server 2008 Core using commands

Viewing Veritas System Recovery details for a client computer

You can view Veritas System Recovery properties and details about a selected computer that you manage.

You can view the following details:

  • Backup status, volume status, and history of the computer.

  • An event log that identifies errors, information, and warnings.

  • The backup type that is created and the backup destination.

  • Veritas System Recovery license status.

The following table describes the tab and the details within that tab that you can view.

Table: Veritas System Recovery details

Tab

Description

Status

Computer status types include the following:

  • At Risk

    A computer that has no recovery points available for the reported drives.

    A computer at risk can be recovered if the volumes are set to back up. For example, suppose you have a C:\, D:\, and E:\ volume on a client computer, but only a backup of C:\ exists. While Veritas System Recovery 18 Management Solution shows the client computer at risk, you can still recover the C:\ volume.

  • Attention Needed

    A computer that has a backup policy assigned but it has not been run for a long time. Or, the policy has missed the last scheduled backup (meaning that existing recovery points are probably old). A computer drive that needs attention can be recovered. However, if the recovery points are older, the recovery points do not contain the latest versions of files or folders.

  • Backed up

    A computer that has made a recovery point of all drives (set to report full status) in the last 30 days. And, the computers have not missed the last scheduled backup. Computers are considered backed up without having an assigned backup policy as long as one or more recovery points are created within the last 30 days. A backed-up drive can be fully recovered.

  • Not Reporting

    A computer that is either not connected to the network, is unplugged, or the Symantec Management Agent is not installed.

  • Unknown

    The status is not yet calculated, or the computer has an unsupported version of Veritas System Recovery.

  • Not Installed

    A computer does not have the Veritas System Recovery Plug-in installed.

See Creating a basic backup policy.

License status types include the allowing:

  • License

    The number of computers that have a current license assigned.

  • Not Licensed

    The number of computers on which an expired trial version of Veritas System Recovery is installed or on which no license was activated.

  • Trial License

    The number of computers that have a trial version of Veritas System Recovery installed.

The Status tab also shows you the Veritas System Recovery version, license model used, and the license expiration date.

Events

Lists the information, errors, or warnings for the selected computer.

You can also use the Windows Event Viewer on the computer to view events from the application logs.

Backup History

Lists the backup history of a computer and general status information, such as the recovery point type, size, and destination.

You can also view a chronological history of all of the recovery points of selected drives (even if the recovery point has been deleted from the storage location).

The picture icon next to each drive letter gives indicates the type of recovery point that is created (a recovery point set, or an independent recovery point).

Volume Status

Lists specific information about the computer's hard drive (like the file system that is used and the storage capacity), the storage location for the last recovery point, and when the last recovery point occurred.

In the Volume Status window, in the Last Backup column, notice that any unprotected drives (that is, any drives that have not yet had a backup policy run on them) are labeled Never. Each drive's protection status also appears in the Status column.

Client Configuration

Lists the selected computer's Veritas System Recovery client settings. For example, you can view the Veritas System Recovery settings for event logs, FTP configuration, log files, backup performance, SMTP and SNMP notifications, and system tray icon details.

See Configuring a client option policy for computers.

Recovery History

Lists the recovery history of a computer based on the recovery date, the drive that was recovered, and the recovery point that was used. The status of the recovery is also displayed.

To view Veritas System Recovery details for a client computer

  1. On the Veritas System Recovery 18 Management Solution Manage Tasks tab, in the left pane, expand the Computers area.
  2. In the left pane, do one of the following:
    • Click Select Organizational Views, and then click a computer group name.

    • In Computers tree, click Computers.

  3. If necessary, in the middle pane, use the Filter results bar above the table to refine the list of computers.
  4. In the middle pane, in the table, select a computer name, and then click Details on the toolbar above the table.
  5. Click the tab of the detail that you want to view.