NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup (10.0)
  1. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  2. Configuring a NetBackup master server
    1.  
      About configuring the NetBackup master server
    2.  
      Enabling communication with a Windows NetBackup master server
    3.  
      Enabling communication with a UNIX NetBackup master server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup master server using the REST API
    6.  
      Creating NetBackup Template Policies
  3. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring the Backup Now form
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  4. Customizing Self Service
    1.  
      Language settings
    2.  
      Creating or customizing a request form
    3.  
      Themes
    4.  
      Notices
  5. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
  6. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows master servers
    5.  
      Issues with HTTPS configuration
  7. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  8. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
  9. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  10. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  11. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
    5.  
      Action Request Types
    6.  
      vCloud Director import
  12. Appendix F. REST API
    1.  
      About the REST API
  13. Appendix G. Glossary
    1.  
      Glossary

Usage and Charging

The Usage section is split into two parts: the amount of consumed capacity as a total and as a graph by month.

Consumed capacity is calculated from all non-expired images belonging to the tenant. It can be expressed either as an absolute figure, in gigabytes, or in relation to the amount of contracted space for the tenant. When consumed capacity is shown in relation to contracted space, the value is shown both as a percentage and as an absolute amount against that total. The calculation for consumed capacity depends on the Use Data Transferred Values integration setting.

Configuring charging

You can configure charging data per tenant, per protection level or both.

When Usage calculates the price for a backup, the rules that are shown are applied:

  1. If the Tenant has charge rates and there is one for this backup's Protection Level then that charge rate is used, otherwise:

  2. If the Tenant has a default charge rate, then this default rate is used, otherwise:

  3. If there is a system-wide Protection Level charge rate for the backup then that is used, otherwise:

  4. The default system charge rate is used.

By default, NetBackup Self Service has a single system-wide charge rate that is configured to 0 USD.

If a Tenant requires Protection Level charge rates then you must provide a Tenant-wide cost.

To add or edit charges, you must log on as a service provider or administrator account and click on the Charge Rates link on the home page. Click on Add or Edit and you can set a System/Tenant wide charge rate or override individual Protection Levels with the appropriate charge.

Note:

A computer has an associated usage record if it has a backup in NetBackup Self Service.

Note:

Only NetBackup Self Service aware NetBackup policy backups count towards usage.

Note:

When you view the Tenant Usage data, the reported CostPerGb figure is the tenant's value. If you configure the system to use Protection Level overrides, this CostPerGb is not correct. The actual costs, however, are calculated using Protection Level costs. You should use the Tenant Protection Level data for a breakdown of that Tenant's usage.