NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup (10.0)
  1. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  2. Configuring a NetBackup master server
    1.  
      About configuring the NetBackup master server
    2.  
      Enabling communication with a Windows NetBackup master server
    3.  
      Enabling communication with a UNIX NetBackup master server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup master server using the REST API
    6.  
      Creating NetBackup Template Policies
  3. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring the Backup Now form
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  4. Customizing Self Service
    1.  
      Language settings
    2.  
      Creating or customizing a request form
    3.  
      Themes
    4.  
      Notices
  5. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
  6. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows master servers
    5.  
      Issues with HTTPS configuration
  7. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  8. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
  9. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  10. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  11. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
    5.  
      Action Request Types
    6.  
      vCloud Director import
  12. Appendix F. REST API
    1.  
      About the REST API
  13. Appendix G. Glossary
    1.  
      Glossary

About NetBackup Self Service data caching process

The NetBackup Adapter caches data about assets, protection, and backup images for improved performance.

Scheduled Tasks run periodically to keep the data up to date. Scheduled tasks include:

  • System Sync

    • Imports the backup images from all backup servers since the last time it ran.

    • Expires the old backup images.

    • Calculates the usage.

    • Calculates the traffic light statuses.

    • Runs daily at 12:15 A.M. (UTC) by default.

  • System Update

    This task processes the computers that are flagged for NetBackup data synchronization. Imports the protection levels and backup images, then recalculates traffic light statuses. Runs every minute by default.

  • Asset Import

    Synchronizes the computers from vCloud Director and cloud assets from NetBackup according to configured imports. This task runs once per day at 12:30 A.M. (UTC) by default, but can be initiated manually.

System Sync

  • Imports the images from the last day for all online backup servers. The import includes a 24 hour overlap to get the backups that started but not completed when the last System Sync took place.

  • Flags the expired images.

  • Updates the last backup time and calculates traffic light status.

Note:

Adding a new backup server does not trigger any independent action in the system. Any new synchronizations or ongoing synchronizations, such as getting backup images or importing policies, now include this new backup server. Older images are not imported without manual intervention. Click Refresh NetBackup Data or call the API to import older images. These actions are required for every computer that may have backups.

Integration settings

The Integration Settings that are listed are relevant to the System Sync:

  • Utilization Retention Period (Months) (NetBackup Adapter integration section)

    The period of time which usage data and expired backup images are retained for and the number of months displayed in the charts. After this period the usage data and expired images are deleted in the System Sync.