Veritas Backup Exec™ is the backup solution without barriers, delivered your way. You choose what to back up, where to store it and how to pay for it. Your data remains secure and available at every stage—whether backing up on-premises to the cloud, protecting workloads within the cloud, recovering from the cloud or connecting to on-prem storage. With Instant Cloud Recovery, Backup Exec integrates directly with Azure Site Recovery to ensure data and application availability with cloud-based disaster recovery.

What's new in Backup Exec 20.4

• Ransomware Resilience - Backup Exec monitors access to its disk-based storage device locations. Any changes to the disk-based storage device locations can only be done by Backup Exec. No other process can write to the disk storage.
• Support for Resilient Change Tracking (RCT) - Backup Exec supports protection of virtual machines hosted on Hyper-V using the Resilient Change Tracking (RCT) method. Resilient Change Tracking (RCT) is available for Hyper-V running on Windows Server 2016 and later.
• Backup for Office 365 with Veritas SaaS Backup - Free trial of Veritas SaaS Backup is available for Backup Exec customers for fully automated data protection for Office 365 and other SaaS workloads. 
• Support for Veritas Smart Meter - Backup Exec users can track their capacity usage and entitlement with Veritas Smart Meter.
• Support for Server Message Block (SMB) and Scale-Out File Server - Backup Exec supports protection of Hyper-V virtual machines hosted on Server Message Block (SMB) and Scale-Out File Server shares. This support is available if the Resilient Change Tracking (RCT) method is selected and Hyper-V is running on Windows Server 2016 and later.
• Support for Microsoft SharePoint Server 2016 with GRT - Backup Exec now adds support for granular restore of individual items (GRT) from SharePoint 2016 backups.
• Backup virtual machine disks selectively - You can now choose which virtual disks to include or exclude when backing up Hyper-V virtual machines. This feature is applicable for virtual machines hosted on Hyper-V and is already available for VMware virtual machines.
• Backup jobs with debug logging enabled - Backup Exec users can run a job with debug logging enabled. This feature makes it easy to get the debug logs, which can be sent to technical support.

See Release notes for more details.

Base and upgrade installers

Click Base and upgrade installers to view the files associated with this product version. Check the box next to each file that you wish to download, then click Download. The Download button will appear once you check the first file. After you click Download, you may be prompted to select a Veritas Entitlement Management System (VEMS) account. If you are asked to select a VEMS account, select the account that you wish to be the account of record for your download transaction.

To download files in the Base and upgrade installers section:

• You must have a Veritas account. If you do not have a Veritas account, you can create one by clicking Sign in at the top of the page and then clicking Create one.
• Your Veritas account ID (email address) must be registered as a user of a VEMS account that holds an entitlement for the product with an Entitled Version (displayed in VEMS) that is greater than or equal to this product's' version.
• Your Veritas account ID must have either the VEMS Administrator or Download Software privilege.
• You must log in with this Veritas account. To log in, click Sign in.

Note: You may not be entitled to download all files listed as some Veritas product offerings entitle different file sets. For example, some product offerings vary by platform (Windows, Linux, Unix, etc.). In these cases you will only be able to download files for the platforms entitled by your VEMS entitlements.

To view which products and versions you are entitled to download, log into VEMS by clicking Licensing on Support home page. Once logged in, click Entitlements at the top of the page. Locate the entitlements for this product and verify that the Entitled Version for at least one entitlement for the product is greater than or equal to the version of the product you want to download. You will not be able to download the product if the version of the product you want to download is greater than the Entitled Version of all of the entitlements for the product.

The Download Center records all download transactions. After you click Download, you may be prompted to select a Veritas Entitlement Management System (VEMS) account. Select the VEMS account you wish to be the account of record for your download transaction.

Updates

Click Updates to view all software updates associated with this version of the product. Click the Update name to view the full details of the update and to download its files. Check the box next to each file that you wish to download, then click Download. The Download button will appear once you check the first file.

To download files in the Updates section:

• You must have a Veritas account. If you do not have a Veritas account, you can create one by clicking Sign in at the top of the page and then clicking Create one.
• You must log in with this Veritas account. To log in, click Sign in.
• Some updates require that you purchased a maintenance contract and that your contract was active at the time the update was release. If so, your Veritas account ID (email address) will need to be a registered user of a Veritas Entitlement Management System (VEMS) account that holds an entitlement for one of the product releases listed in the update's' Applies to the following releases section.
• If you are not a registered user of any VEMS accounts that entitles the download, you will be prompted to enter an Entitlement Code. Enter either a VEMS entitlement ID or appliance serial number. If the Entitlement Code can be matched to a VEMS entitlement that can entitle the download, you will be able to download the update. VEMS entitlement IDs and the appliance serial numbers can be found on on your Veritas Certificate or can be provided by registered VEMS user.

The Download Center records all download transactions. After you click Download, you may be prompted to select a VEMS account. Select the VEMS account you wish to be the account of record for your download transaction.

Getting Help

If you are having any trouble downloading files you think you should be able to download, first contact someone within your company that has administrative access to your VEMS account(s). If you still need assistance, you can chat with us from the Support homepage or contact us.