Backup Exec 25 Administrator's Guide

Last Published:
Product(s): Backup Exec (25.0)
  1. Introducing Backup Exec
    1.  
      About Backup Exec
    2.  
      How Backup Exec works
  2. Installation
    1.  
      About the Backup Exec installation process and licensing options
    2.  
      Backup Exec preinstallation checklist
    3.  
      Running the Environment Check before installing or upgrading Backup Exec
    4.  
      Microsoft SQL Server Express Edition components installed with Backup Exec
    5.  
      System requirements for Backup Exec
    6.  
      Installing Backup Exec by using the Installation Wizard
    7.  
      Installing additional agents and features to the local Backup Exec server
    8.  
      Push-installing Backup Exec to remote computers
    9. Methods for installing the Agent for Windows
      1.  
        Push-installing the Agent for Windows to remote computers
      2.  
        Installing updates to the Agent for Windows on remote computers
      3.  
        Installing the Agent for Windows in an Active Directory network
      4. Using a command prompt to install the Agent for Windows on a remote computer
        1.  
          Using a command prompt to uninstall the Agent for Windows from a remote computer
      5. Using a command script to install the Agent for Windows
        1.  
          Using a command script to uninstall the Agent for Windows
    10. Installing the Remote Administrator
      1.  
        Installing the Remote Administrator using the command line
      2.  
        Running the Remote Administrator
    11. Installing Backup Exec using the command line (silent mode)
      1.  
        Command line switches for silent mode installation of Backup Exec
      2.  
        Creating and using installation parameter files
    12.  
      About the installation log
    13.  
      Viewing the Installation Summary Report
    14.  
      Repairing Backup Exec
    15. About updates to Backup Exec using Arctera Update
      1.  
        Updating Backup Exec with Arctera Update
    16.  
      Viewing installed updates
    17.  
      Uninstalling Backup Exec updates
    18.  
      Viewing license information
    19. Backup Exec license contract information
      1.  
        Updating expired license contracts
      2.  
        Managing license contract customer numbers
    20. About upgrading to Backup Exec
      1.  
        Upgrade checklist for Backup Exec
      2.  
        Using the Migration Report to determine how existing jobs changed after an upgrade from a previous version of Backup Exec
    21.  
      Post-installation tasks
    22.  
      Uninstalling Backup Exec
    23.  
      Uninstalling Backup Exec using the command line
    24.  
      Uninstalling Backup Exec features from the local Backup Exec server
  3. Getting Started
    1.  
      About the Backup Exec Administration Console
    2.  
      Displaying the version information for Backup Exec
    3.  
      Locking and unlocking the Backup Exec Console
    4.  
      How to sort, filter, and copy information on the Backup Exec Administration Console
    5.  
      Customizing views on the Backup Exec Administration Console
    6. Configuring the Home tab
      1.  
        Managing instance-based usage
      2.  
        Managing capacity-based usage
      3.  
        Managing restore only license
    7.  
      Configuring the RSS Reader
    8.  
      Creating a disaster preparation plan (DPP)
    9.  
      Getting started with backups
  4. Backups
    1.  
      How to prepare for your first backup with Backup Exec
    2. Recommendations for when to use virtual-based backup and agent-based backup
      1.  
        Differences between the traditional and the forever incremental backups of virtual machines
    3.  
      Improving backup performance in Backup Exec
    4.  
      Troubleshooting backup performance
    5.  
      Required user rights for backup jobs
    6.  
      About the list of servers on the Backup and Restore tab
    7.  
      Adding servers that you want to back up to the list of servers on the Backup and Restore tab
    8.  
      Removing servers from the list of servers on the Backup and Restore tab
    9.  
      Creating a server group
    10.  
      Hiding or viewing server groups on the Backup and Restore tab
    11.  
      Adding servers to a server group
    12.  
      Removing servers from a server group
    13.  
      Editing a server group
    14.  
      Moving servers to the Retired Servers server group
    15.  
      Moving retired servers back to the All Servers server group
    16.  
      Removing server groups from Backup Exec
    17. Backing up data
      1.  
        How Backup Exec backs up and restores volumes that are enabled with bit-locker
      2.  
        How Backup Exec backs up and restores volumes that are enabled for deduplication in Windows
      3.  
        How Backup Exec backs up and restores Microsoft Virtual Hard Disk (vhd) files
    18.  
      About selecting data to back up
    19.  
      Changing the order in which backup sources are backed up
    20.  
      Excluding files from backups
    21.  
      Including specific files with a backup job's backup selections
    22.  
      About backing up critical system components
    23.  
      Backup Exec Shadow Copy Components file system
    24.  
      Backup methods in Backup Exec
    25.  
      Configuring backup methods for backup jobs
    26.  
      How Backup Exec determines if a file has been backed up
    27.  
      Configuring Backup Exec to automatically delete files after a backup
    28.  
      Configuring network options for backup jobs
    29.  
      Running the next scheduled backup job before its scheduled time
    30.  
      Editing backup definitions
    31.  
      Testing credentials for backup sources
    32.  
      Replacing the credentials for a backup source
    33.  
      Creating new credentials for a backup source
    34.  
      Deleting retired or unused backup sources from the Credentials pane
    35.  
      How job scheduling works in Backup Exec
    36.  
      Including a specific date in the schedule for a backup job
    37.  
      Preventing backup jobs from running on a specific date
    38.  
      Viewing all scheduled backup jobs on a calendar
    39.  
      Adding a stage to a backup definition
    40.  
      Editing a stage
    41.  
      Duplicating backup sets or a job history manually
    42.  
      Running a test run job manually
    43.  
      Verifying backed up data manually
    44.  
      Copying data from a virtual tape library to a physical tape device using DirectCopy to tape
    45.  
      About using a self-protect backup job to protect server metadata
  5. Restores
    1.  
      Methods for restoring data in Backup Exec
    2.  
      Searching for data to restore
    3.  
      Configuring malware scan for virtual machine backup sets before restore
    4.  
      Restoring data from a server, a backup set, a backup job, or a storage device
    5.  
      Restoring file system data
    6.  
      Performing a complete online restore of a Microsoft Windows computer
    7.  
      Restoring System State
    8.  
      Installing a new Windows Server domain controller into an existing domain by using a redirected restore
    9.  
      Restoring Backup Exec Shadow Copy Components
    10.  
      Restoring utility partitions or Unified Extensible Firmware Interface system partitions
    11.  
      About restoring encrypted data
    12.  
      About restoring NetWare SMS volume backups to non-SMS volumes with Backup Exec
    13.  
      Canceling a restore job
    14. How Backup Exec catalogs work
      1.  
        Configuring default options for catalogs
      2.  
        Moving the Backup Exec catalogs to a new directory
    15.  
      Cataloging backup sets
  6. Job management and monitoring
    1.  
      How to monitor and manage jobs in Backup Exec
    2. About the Job Monitor
      1.  
        Viewing job activity details for active jobs
      2.  
        Canceling an active job
      3.  
        Holding jobs
      4.  
        Removing the hold on jobs
      5.  
        Holding the job queue
      6.  
        Removing the hold on the job queue
      7.  
        Running a scheduled job immediately
      8.  
        Changing the priority for a scheduled job
      9.  
        Deleting scheduled jobs
      10.  
        Retrying only failed resources
      11.  
        Run backup job with debugging enabled
    3. About the Job History
      1.  
        Viewing the history of a job
      2.  
        Deleting a job from the Job History
      3.  
        Running a job from the Job History
      4.  
        Retrying only failed resources from the Job History
      5.  
        Run backup job with debugging enabled from the Job History
    4. Viewing the job log
      1.  
        Finding text in the job log
      2.  
        Printing the job log
      3.  
        Saving the job log
      4.  
        Linking from the job log to the Arctera Technical Support website
      5.  
        How to use job logs with vertical applications
      6.  
        Configuring default job log options
    5. Error-handling rules for failed or canceled jobs
      1.  
        Creating a custom error-handling rule
      2.  
        Enabling or disabling error-handling rules
      3.  
        Deleting a custom error-handling rule
      4.  
        Enabling an error-handling rule for a failed job
      5.  
        Custom error-handling rule for recovered jobs
    6.  
      List of job statuses in Backup Exec
    7.  
      Setting job status and recovery options
    8.  
      About Anomaly Detection
    9.  
      Managing anomaly detection
  7. Alerts and notifications
    1.  
      Alerts and notifications in Backup Exec
    2.  
      Where to find alerts in Backup Exec
    3. Enabling active alerts and alert history to display on the Home tab
      1.  
        Active alerts properties
    4.  
      Viewing the alert history for a server or a storage device
    5.  
      Deleting an alert from alert history
    6.  
      Copying alert text to a document or email
    7.  
      Filtering alerts
    8.  
      Viewing the job log from an alert
    9.  
      Responding to active alerts
    10.  
      Clearing all informational alerts manually
    11.  
      Setting up notification for alerts
    12.  
      Configuring email or text message notification for alerts
    13.  
      Adding recipients for notification
    14. Adding a recipient group for alert notifications
      1.  
        Removing a recipient from a group
    15.  
      Disabling email or text message alert notification for a recipient
    16.  
      Editing recipient notification properties
    17.  
      Deleting recipients
    18.  
      Configuring alert categories
    19.  
      Assigning recipients to receive notifications for specific alert categories
    20. Sending a notification when a job completes
      1.  
        Notification options for jobs
    21.  
      Disabling notifications for a specific alert category
    22.  
      Configuring default alert settings
    23.  
      Enabling or disabling pop-up alerts
    24. SNMP traps for Backup Exec alerts
      1.  
        Installing and configuring the SNMP system service
      2.  
        Installing the Windows Management Instrumentation performance counter provider
      3.  
        Installing the Windows Management Instrumentation provider for SNMP
      4.  
        Uninstalling the Windows Management Instrumentation performance counter provider
      5.  
        Uninstalling the Windows Management Instrumentation provider for SNMP
  8. Disk-based and network-based storage
    1.  
      Features and types of disk-based storage and network-based storage
    2.  
      Storage trending statuses for disk storage and virtual disks
    3.  
      Setting low disk space thresholds on disk-based storage
    4. Configuring disk storage
      1.  
        Changing the location of a disk storage device
      2.  
        Editing disk storage properties
    5.  
      How to restore data from a reattached or reinserted disk-based storage device
    6. Configuring disk cartridge storage
      1.  
        Editing disk cartridge properties
      2.  
        Editing disk cartridge media properties
    7.  
      How data lifecycle management (DLM) deletes expired backup sets on disk-based storage
    8. Backup sets
      1.  
        Changing the expiration date of backup sets on disk-based storage
      2.  
        Retaining backup sets on disk-based storage to prevent them from expiring
      3.  
        Releasing retained backup sets on disk-based storage
      4.  
        Viewing the contents or properties of backup sets
  9. Cloud-based storage devices
    1.  
      About cloud-based storage devices
    2. Amazon S3 cloud-based storage
      1.  
        Requirements for configuring an Amazon S3 cloud-based storage device
      2.  
        Configuring storage for Amazon cloud storage
    3. Google cloud-based storage
      1.  
        Requirements for configuring a Google cloud-based storage device
      2.  
        Configuring storage for Google cloud storage
    4. Microsoft Azure cloud-based storage
      1.  
        Requirements for configuring a Microsoft Azure cloud-based storage device
      2.  
        Configuring storage for Microsoft Azure cloud storage
    5. Private cloud-based storage
      1.  
        Requirements for configuring a private cloud-based storage device
      2.  
        Creating a cloud instance for a private cloud
      3.  
        Configuring storage for a private cloud-based storage device
      4.  
        Viewing and editing existing cloud instances for a private cloud
      5.  
        Deleting a cloud instance for a private cloud
    6. About S3-Compatible Cloud Storage
      1.  
        Configuring S3-Compatible Cloud Storage with Backup Exec
      2. Configuring S3-Compatible Cloud Storage with V4 authentication in Backup Exec
        1.  
          Updating an S3-Compatible Cloud Storage region with V4 authentication
        2.  
          Removing an S3-Compatible Cloud Storage region with V4 authentication
    7.  
      About Backup Exec Cloud Deduplication
    8.  
      Notes for Backup Exec Cloud Deduplication
    9. Cloud deduplication storage device
      1. Requirements for configuring a cloud deduplication storage device
        1.  
          System requirements for configuring cloud deduplication storage
        2.  
          Updating disk cache size when you create or import cloud deduplication storage device
      2.  
        About cloud immutable (WORM) storage support
      3.  
        Using the cloud admin command-line tool with Amazon S3
      4.  
        About immutable storage support for Azure blob storage
      5.  
        Using the cloud admin command-line tool with Azure blob storage
      6.  
        Configuring a cloud deduplication storage device
      7.  
        Deleting a cloud deduplication storage device
    10.  
      Notes for cloud-based storage devices
    11.  
      Editing the properties of a cloud-based storage device
    12.  
      Best practices for using cloud-based storage
    13.  
      Changing default cloud storage settings
    14. About the Backup Exec™ CloudConnect Optimizer
      1. Configuring the Backup Exec™ CloudConnect Optimizer
        1.  
          Editing the CloudConnect Optimizer job
        2.  
          Deleting the CloudConnect Optimizer job
  10. Generic S3 Configurator
    1.  
      About the Generic S3 Configurator
    2.  
      Prerequisites for using Generic S3 Configurator
    3.  
      Notes for Generic S3 Configurator
    4.  
      Creating a cloud instance
    5.  
      Deleting a cloud instance
    6.  
      Adding a cloud region
    7.  
      Viewing the cloud regions
    8.  
      Updating a cloud region
    9.  
      Deleting a cloud region
  11. OpenStorage devices
    1.  
      Prerequisites for configuring OpenStorage devices
    2.  
      Configuring an OpenStorage device
    3.  
      Notes for OpenStorage devices
    4.  
      Editing the properties of an OpenStorage device
    5.  
      Data Lifecycle Management for WORM enabled OpenStorage devices
    6.  
      Specifying a Backup Exec server that has proximity to a shared OpenStorage device
  12. Microsoft 365
    1.  
      About support for Microsoft 365
    2.  
      Requirements for Microsoft 365
    3.  
      Configuring a tenant for Microsoft 365
    4.  
      Backing up Microsoft 365 tenant data
    5.  
      Supported workloads and entities for Microsoft 365
    6.  
      Restoring Microsoft 365 tenant data
    7.  
      Catalog operations for Microsoft 365
    8.  
      CAS-MBES scenarios in Microsoft 365
    9.  
      Notes for Microsoft 365
    10.  
      Limitations of Microsoft 365
    11.  
      Recommendations for Microsoft 365
    12.  
      Best Practices for Microsoft 365
    13. OneDrive plugin: Performance and throttling configuration
      1.  
        Tuning Scenarios
    14. Exchange plugin: Performance and throttling configuration
      1.  
        Considerations before running a backup job
      2.  
        Tuning Scenarios
    15. SharePoint plugin: Performance and throttling configuration
      1.  
        Considerations before running a backup job
      2.  
        Tuning Scenarios
    16. Teams plugin: Performance and throttling configuration
      1.  
        Tuning scenario
  13. Tape storage
    1.  
      Support for tape drives and robotic libraries
    2.  
      Adding or replacing devices with the Hot-swappable Device Wizard
    3.  
      Editing tape drive properties
    4.  
      Viewing tape drive statistics
    5. Robotic libraries in Backup Exec
      1.  
        Requirements for setting up robotic library hardware
      2.  
        Inventorying robotic libraries when Backup Exec services start
      3.  
        Configuring barcode rules for a robotic library
      4.  
        Initializing a robotic library when the Backup Exec service starts
      5.  
        Defining a cleaning slot
      6.  
        Editing robotic library properties
    6. Creating robotic library partitions
      1.  
        Adding or removing tape drives in a robotic library partition
      2.  
        Reassigning a slot base number for robotic libraries
      3.  
        Editing robotic library slot properties
      4.  
        Removing or reconfiguring robotic library partitions
    7. Managing tapes
      1.  
        Default media sets
      2.  
        Overwrite protection periods and append periods in media sets
      3. Creating media sets for tapes
        1.  
          Editing media set properties
      4.  
        Changing the overwrite protection period or the append period for a media set
      5.  
        Changing the name and description of a media set
      6.  
        Changing the media vault or vaulting periods for a media set
      7.  
        Deleting a media set
      8.  
        Renaming a media set
      9.  
        Media overwrite protection levels for tape media
      10.  
        Overwriting allocated or imported tape media
      11.  
        How Backup Exec searches for overwritable media in tape drives
      12.  
        Viewing tapes that are used by a job
    8. Labeling tape media
      1.  
        About labeling imported tape media
      2.  
        How barcode labels become media labels for tapes
      3.  
        Renaming a tape media label
    9.  
      How WORM media is used in Backup Exec
    10. Default media vaults
      1. Changing the name or description of a media vault
        1.  
          Media vault properties
      2.  
        Creating media vault rules to move tape media to and from media vaults
      3.  
        Updating the tape media location in media vaults
      4.  
        Deleting a media vault
      5.  
        Moving tape media to a vault
    11.  
      Retiring damaged tape media
    12.  
      Deleting tape media
    13.  
      Erasing tape or disk cartridge media
    14.  
      About cataloging tape or disk cartridge media that contains encrypted backup sets
    15.  
      Associating tape media with a media set
    16.  
      Editing tape media properties
    17.  
      Tape media rotation strategies
  14. Storage device pools
    1.  
      Creating storage device pools
    2.  
      Specifying a default selection method for a device in a storage device pool
    3.  
      Viewing jobs, job histories, and active alerts for a storage device pool
    4.  
      Adding or removing devices in a storage device pool
  15. Storage operations
    1.  
      About storage operation jobs
    2.  
      Storage tab overview in Backup Exec
    3.  
      Using the Configure Storage wizard
    4.  
      Viewing details for multiple storage devices
    5.  
      Sending a notification when a scheduled storage operation job completes
    6.  
      Scheduling a storage operation job
    7.  
      Editing global settings for storage
    8.  
      Sharing storage devices
    9.  
      Deleting a storage device
    10.  
      Changing the state of a storage device to online
    11.  
      Renaming a storage device
    12.  
      Viewing jobs, job histories, backup sets, and active alerts for storage devices
    13.  
      Cataloging a storage device
    14.  
      Scanning a storage device
    15.  
      Inventorying a storage device
    16.  
      Inventorying and cataloging a storage device
    17.  
      Pausing and unpausing a storage device
    18.  
      Disabling and enabling a storage device
    19.  
      Initializing a robotic library
    20.  
      Formatting a tape as a WORM tape
    21.  
      Retensioning a tape
    22.  
      Formatting a tape in a tape drive
    23.  
      Ejecting media from a disk cartridge or tape drive
    24.  
      Cleaning a robotic library drive
    25.  
      Importing media to Backup Exec
    26.  
      Exporting media and expired media
    27.  
      Locking and unlocking the robotic library's front portal
    28.  
      Backup Exec server and storage device states
    29.  
      Viewing the disk storage lockdown status
  16. Conversion to virtual machines
    1.  
      How conversion of physical computers to virtual machines works in Backup Exec
    2.  
      Requirements for conversion to virtual machine jobs
    3.  
      Converting to a virtual machine simultaneously with a backup job
    4.  
      Converting to a virtual machine after a backup job
    5.  
      Adding a conversion to virtual machine stage to a backup job
    6.  
      Converting to a virtual machine from a point in time
    7.  
      Creating a one-time conversion to a virtual machine
    8.  
      Setting default options for conversion to virtual machine jobs
  17. Configuration and settings
    1. Configuring role-based access settings
      1.  
        RBAC role details
    2.  
      Changing default backup job settings
    3.  
      Configuring schedules for backup jobs
    4.  
      Configuring storage options for backup jobs
    5.  
      Configuring automatic test run jobs for backup jobs
    6.  
      Configuring automatic verify operations for backup jobs
    7.  
      Configuring Instant GRT and full catalog options to improve backup performance for GRT-enabled jobs
    8.  
      Configuring Advanced Open File options for backup jobs
    9.  
      Configuring checkpoint restart
    10.  
      Configuring pre/post commands for backup or restore jobs
    11. Configuring parallel streams and job settings for Microsoft 365
      1.  
        About preferred number of streams to use for backup
    12.  
      Configuring file and folder options for backup jobs
    13.  
      Setting default schedule options for rule-based jobs and run now jobs
    14.  
      Excluding dates from the backup schedule for all backups
    15.  
      Removing dates from the list of excluded dates
    16.  
      Exporting a list of dates that are excluded from all backups to another server
    17.  
      Changing the default preferences
    18.  
      Configuring the default setting for backing up multiple servers or applications
    19.  
      Configuring database maintenance and security
    20.  
      Exporting the Backup Exec Database encryption key
    21.  
      Refreshing Backup Exec Database encryption keys
    22.  
      Configuring encryption for the connection to the Backup Exec Database
    23.  
      Scheduling Backup Exec to check logon accounts
    24.  
      Configuring Backup Exec to discover data to back up
    25.  
      Adding discovered servers to the list of servers in Backup Exec
    26.  
      Backup networks
    27. Changing network and security options for Backup Exec
      1.  
        Disabling disk storage lockdown
    28. Using Backup Exec with firewalls
      1.  
        Backup Exec ports
      2.  
        Backup Exec listening ports
      3.  
        About enabling a SQL instance behind a firewall
    29.  
      Using encryption with Backup Exec
    30.  
      Encryption key management
    31.  
      Creating encryption keys
    32.  
      Replacing an encryption key
    33.  
      Deleting encryption keys
    34.  
      Encryption keys and Salt
    35.  
      Granular Recovery Technology
    36.  
      Setting default Granular Recovery Technology (GRT) options
    37.  
      DBA-initiated job templates
    38.  
      Creating DBA-initiated job templates
    39.  
      Editing DBA-inititated job templates
    40. Deleting DBA-initiated job templates
      1.  
        Storage options for DBA-initiated jobs
      2.  
        General options for DBA-initiated jobs
      3.  
        Network options for DBA-initiated jobs
      4.  
        Duplicate job settings for DBA-initiated jobs
    41. Backup Exec logon accounts
      1.  
        Creating a Backup Exec logon account
      2.  
        Editing a Backup Exec logon account
      3.  
        Changing the password for a Backup Exec logon account
      4.  
        Replacing a Backup Exec logon account
      5.  
        Deleting a Backup Exec logon account
      6.  
        Changing your default Backup Exec logon account
      7.  
        Creating a new Backup Exec System Logon Account
      8.  
        Copying logon account information to another Backup Exec server
      9.  
        Testing logon accounts
    42.  
      Starting and stopping Backup Exec services
    43.  
      Changing the credentials for a service account
    44.  
      Changing startup options for Backup Exec services
    45.  
      Configuring audit logs
    46.  
      Viewing the audit log
    47.  
      Removing entries from the audit log
    48.  
      Saving an audit log to a text file
    49.  
      Copying configuration settings to another Backup Exec server
    50.  
      Viewing server properties
    51.  
      Configuring default backup settings
    52.  
      Changing malware scan options
  18. Reports
    1.  
      Reports in Backup Exec
    2.  
      Running a report now
    3.  
      Scheduling a report
    4. Creating a custom report
      1.  
        Adding or removing fields on a custom report
      2.  
        Changing filters for a custom report
      3.  
        Changing the way data is grouped or sorted in a custom report
      4.  
        Changing graph options in custom reports
      5.  
        Previewing custom reports
      6.  
        Copying a custom report
    5.  
      Saving a report
    6.  
      Printing a report from the Backup Exec Report Viewer
    7.  
      Viewing completed reports
    8.  
      Editing a report
    9.  
      Re-running a completed report
    10.  
      Deleting a report
    11.  
      Setting defaults for standard and custom reports
    12.  
      Viewing report properties
    13. List of Backup Exec standard reports
      1.  
        Alert History report
      2.  
        Alert History By Backup Exec Server report
      3.  
        Anomaly Detection Summary report
      4.  
        Audit Log report
      5.  
        Backup Job Success Rate report
      6.  
        Backup Recommendations report
      7.  
        Backup Resource Success Rate report
      8.  
        Backup Sets by Media Set report
      9.  
        Backup Size By Resource report
      10.  
        Cloud Storage Summary report
      11.  
        Daily Device Utilization report
      12.  
        Deduplication Disk and Cloud Deduplication Device Summary report
      13.  
        Deduplication Summary report
      14.  
        Device Summary report
      15.  
        Disk Storage Summary report
      16.  
        Error-Handling Rules report
      17.  
        Event Recipients report
      18.  
        Failed Backup Jobs report
      19.  
        Jobs Summary report
      20.  
        Malware Scan Summary report
      21.  
        Managed Backup Exec Servers report
      22.  
        Media Audit report
      23.  
        Media Errors report
      24.  
        Media Required for Recovery report
      25.  
        Media Summary report
      26.  
        Media Vault Contents report
      27.  
        Move Media to Vault report
      28.  
        Operations Overview report
      29.  
        Overnight Summary report
      30.  
        Problem Files report
      31.  
        Recently Written Media report
      32.  
        Recovery Ready Validation Summary
      33.  
        Resource Protected Recently report
      34.  
        Resource Risk Assessment report
      35.  
        Restore Set Details by Resource report
      36.  
        Retrieve Media from Vault report
      37.  
        Robotic Library Inventory report
      38.  
        Scheduled Server Workload report
      39.  
        Scratch Media Availability report
      40.  
        Test Run Results report
      41.  
        User Role Details report
  19. Instant Cloud Recovery
    1.  
      About Instant Cloud Recovery
    2.  
      Instant Cloud Recovery tab overview in Backup Exec
    3.  
      Requirements to configure Instant cloud recovery in Backup Exec
    4. Preconfigurations to be completed in the Azure portal
      1.  
        Prepare VMware or Hyper-V infrastructure
    5.  
      How to configure Azure resources
    6.  
      How to view error details
    7.  
      How to view configuration details
    8.  
      How to view virtual machine details
    9.  
      How to manually refresh the view of virtual machines
    10.  
      How to enable replication for virtual machines
    11.  
      How to manage replication for virtual machines
    12.  
      How to manage failover for a virtual machine
    13.  
      How to change the Subscription or Recovery Services Vault
    14.  
      How to prepare a new infrastructure
    15.  
      How to remove a configured Azure resource from Backup Exec
    16.  
      How to renew the Backup Exec certificate
  20. GDPR Guard
    1.  
      About GDPR Guard
    2.  
      Backup Exec Management Command Line (BEMCLI) commands for import and export
    3.  
      Supported types of backed up data
    4.  
      How to block access to backed up items
    5.  
      Restoring blocked items
    6.  
      Best practices for blocking access to backed up items with GDPR Guard
  21. Troubleshooting Backup Exec
    1.  
      Troubleshooting hardware-related issues in Backup Exec
    2.  
      Troubleshooting robotic libraries and tape drives
    3.  
      How to get more information about alerts and error messages
    4.  
      Troubleshooting backup issues in Backup Exec
    5. Troubleshooting failed components in the SAN
      1.  
        Troubleshooting offline storage devices in a SAN
      2.  
        Finding hardware errors in a SAN
      3.  
        Resetting the SAN
      4.  
        Bringing storage devices online after an unsafe device removal event in a SAN
    6.  
      Troubleshooting installation issues in Backup Exec
    7.  
      Troubleshooting blocked access to backed up items with GDPR Guard
    8.  
      Troubleshooting Instant Cloud Recovery issues in Backup Exec
    9.  
      How to improve Backup Exec's performance
    10.  
      Accessing Arctera Online
    11.  
      Searching the Arctera Knowledge Base
    12.  
      Contacting Backup Exec Technical Support
    13.  
      Using Remote Assistance
    14.  
      Managing your Backup Exec support cases
    15.  
      About Backup Exec diagnostic tools
    16.  
      Running the Veritas QuickAssist Help Tool
    17. Generating a diagnostic file for troubleshooting Backup Exec
      1.  
        Command line switches for a diagnostic file
    18.  
      Running the begather utility to troubleshoot Backup Exec components on Linux servers
    19.  
      Using the Backup Exec Debug Monitor for troubleshooting
    20.  
      About the Backup Exec debug tool
  22. Simplified Disaster Recovery
    1.  
      About Simplified Disaster Recovery
    2.  
      Requirements for using Simplified Disaster Recovery
    3.  
      Preparing computers for use with Simplified Disaster Recovery
    4.  
      How to ensure that backups are enabled for Simplified Disaster Recovery
    5.  
      How Simplified Disaster Recovery uses disaster recovery information files
    6. Setting or changing the alternate location for the disaster recovery information file
      1.  
        Changing the default path for the disaster recovery information files
      2.  
        Disaster recovery information file data paths
    7. Creating a Simplified Disaster Recovery disk image
      1.  
        Contents of the Simplified Disaster Recovery disk image
      2.  
        User scenarios when a user starts the Create Recovery Disk Wizard
    8. Preparing to recover from a disaster by using Simplified Disaster Recovery
      1.  
        Hardware replacement during disaster recovery
      2.  
        Prepare to recover IBM computers with Simplified Disaster Recovery
    9. Recovering a computer with Simplified Disaster Recovery
      1.  
        Recovery notes for using Simplified Disaster Recovery with storage pools and storage spaces
      2.  
        Recovery notes for using Simplified Disaster Recovery with Exchange, SQL, SharePoint, CAS, Hyper-V hosts, and the Deduplication feature
      3.  
        Recovery notes for using Simplified Disaster Recovery with Windows BIOS system
    10.  
      Advanced Disk Configuration on the Recover This Computer Wizard
    11. Performing manual disaster recovery
      1.  
        Performing manual disaster recovery of a local Backup Exec server on a Windows computer
      2.  
        Performing manual disaster recovery of a remote Backup Exec server or remote agent on a Windows computer
  23. Forever Incremental Backup
    1.  
      About Forever Incremental Backup
    2.  
      How do forever incremental backups work
    3.  
      Supported storage in forever incremental backups
    4.  
      Backing up virtual machines using forever incremental backups
    5.  
      CAS-MBES scenarios in forever incremental backups
    6.  
      Notes for forever incremental backups
    7.  
      Recommendations for forever incremental backups
    8.  
      Limitations of forever incremental backups
  24. Appendix A. Backup Exec Agent for Windows
    1.  
      About the Agent for Windows
    2.  
      Requirements for the Agent for Windows
    3.  
      Stopping and starting the Agent for Windows
    4.  
      Establishing a trust between the Backup Exec server and a remote computer
    5. About the Backup Exec Agent Utility for Windows
      1.  
        Starting the Backup Exec Agent Utility
      2.  
        Viewing the activity status of the remote computer in the Backup Exec Agent Utility
      3.  
        Viewing the activity status of the remote computer from the system tray
      4.  
        Starting the Backup Exec Agent Utility automatically on the remote computer
      5.  
        Setting the refresh interval on the remote computer
      6.  
        About publishing the Agent for Windows to Backup Exec servers
      7.  
        Adding Backup Exec servers that the Agent for Windows can publish to
      8.  
        Editing Backup Exec server information that the Agent for Windows publishes to
      9.  
        Removing Backup Exec servers that the Agent for Windows can publish to
      10.  
        Configuring database access for Oracle operations
      11.  
        Removing a security certificate for a Backup Exec server that has a trust with the Agent for Windows
    6.  
      Using the Backup Exec Agent Utility Command Line Applet
    7.  
      Backup Exec Agent Utility Command Line Applet switches
  25. Appendix B. Backup Exec Deduplication Feature
    1.  
      About the Deduplication feature
    2.  
      Deduplication methods for Backup Exec agents
    3.  
      Requirements for the Deduplication feature
    4.  
      Configuring a 125 TB Deduplication storage folder in Backup Exec
    5.  
      Installing the Deduplication feature
    6.  
      Converting an older version of Deduplication Storage to a newer version
    7. Creating or importing deduplication disk storage
      1.  
        Editing the properties of a deduplication disk storage device
      2.  
        Changing the password for the logon account for deduplication disk storage
    8. Selecting storage devices for direct access sharing
      1.  
        Editing server properties for direct access
    9.  
      Changing the location of a deduplication disk storage device
    10.  
      Sharing a deduplication device between multiple Backup Exec servers
    11.  
      How to use client-side deduplication
    12.  
      How to set up backup jobs for deduplication
    13.  
      Using optimized duplication to copy deduplicated data between OpenStorage devices or deduplication disk storage devices
    14.  
      Copying deduplicated data to tapes
    15.  
      Using deduplication with encryption
    16.  
      Restoring a deduplication disk storage device or deduplicated data
    17.  
      Disaster recovery of deduplication disk storage devices
    18.  
      Disaster recovery of OpenStorage devices
  26. Appendix C. Backup Exec Agent for VMware
    1.  
      About the Agent for VMware
    2.  
      Requirements for using the Agent for VMware
    3.  
      Using the Agent for VMware with Windows Server 2016 or later
    4.  
      About installing the Agent for VMware
    5.  
      Adding VMware vCenter Servers and ESX/ESXi hosts to the list of servers on the Backup and Restore tab
    6.  
      Viewing details about VMware resources
    7.  
      Installing the Agent for Windows on VMware virtual machines
    8.  
      Push-installing the Agent for Windows to VMware virtual machines
    9. About establishing trust for a vCenter/ESX(i) server
      1.  
        Establishing trust for a vCenter/ESX(i) server
    10. Backing up VMware virtual machines
      1.  
        Setting default backup options for virtual machines
      2.  
        How Backup Exec automatically backs up new VMware virtual machines during a backup job
      3.  
        Using Granular Recovery Technology (GRT) with the Agent for VMware
      4.  
        How cataloging works with VMware virtual machine backups
      5.  
        Multi-stream backup of virtual machines
    11.  
      Restoring VMware virtual machines and vmdk files
    12. About instant recovery of a VMware virtual machine
      1.  
        Requirements for instant recovery of a VMware virtual machine
      2.  
        Notes about instant recovery of a VMware virtual machine
      3.  
        Best Practices for instant recovery of a VMware virtual machine
      4.  
        Creating an instant recovery job for a VMware virtual machine
      5.  
        Removing an instantly recovered VMware virtual machine
    13.  
      Troubleshooting the Agent for VMware
    14. About Recovery Ready for VMware virtual machines
      1.  
        Requirements for validating a VMware virtual machine for recovery
      2.  
        Notes about validating a VMware virtual machine for recovery
      3.  
        Best Practices for validating VMware virtual machine for recovery
      4.  
        Creating a validate virtual machine for recovery job
  27. Appendix D. Backup Exec Agent for Microsoft Hyper-V
    1.  
      About the Agent for Microsoft Hyper-V
    2.  
      Requirements for using the Agent for Microsoft Hyper-V
    3.  
      About installing the Agent for Microsoft Hyper-V
    4.  
      Notes about using the Agent for Hyper-V
    5.  
      Disk space optimization with the Agent for Hyper-V
    6.  
      Adding a Hyper-V host to the list of servers on the Backup and Restore tab
    7.  
      Viewing details about Hyper-V resources
    8.  
      Installing the Agent for Windows on Hyper-V virtual machines
    9.  
      Push-installing the Agent for Windows to Hyper-V virtual machines
    10. Backing up Microsoft Hyper-V virtual machines
      1.  
        Setting default backup options for Hyper-V
      2.  
        How Backup Exec automatically protects new virtual machines during a backup job
      3.  
        Using Granular Recovery Technology (GRT) with the Agent for Hyper-V
      4.  
        About backing up and restoring highly available Hyper-V virtual machines
      5.  
        About backing up VMs hosted on SMB/Scale out File Server
      6.  
        How cataloging works with Hyper-V virtual machine backups
    11.  
      Restoring Microsoft Hyper-V virtual machines
    12. About instant recovery of a Hyper-V virtual machine
      1.  
        Requirements for instant recovery of a Hyper-V virtual machine
      2.  
        Notes about instant recovery of a Hyper-V virtual machine
      3.  
        Creating an instant recovery job for a Hyper-V virtual machine
      4.  
        Post-instant recovery tasks
      5.  
        About removing an instantly recovered Hyper-V virtual machine
      6.  
        Removing an instantly recovered Hyper-V virtual machine
      7.  
        Best practices for instant recovery of a Hyper-V virtual machine
    13. About Recovery Ready for Hyper-V virtual machines
      1.  
        Requirements for validating a Hyper-V virtual machine for recovery
      2.  
        Notes about validating a Hyper-V virtual machine for recovery
      3.  
        Best practices about validating a Hyper-V virtual machine for recovery
      4.  
        Creating a validate virtual machine for recovery
    14.  
      Troubleshooting issues with Backup Exec Agent for Microsoft Hyper-V
  28. Appendix E. Backup Exec Agent for Microsoft SQL Server
    1.  
      About the Agent for Microsoft SQL Server
    2.  
      Requirements for using the SQL Agent
    3.  
      About installing the SQL Agent
    4.  
      Backup strategies for SQL
    5.  
      Adding SQL Servers to the list of servers on the Backup and Restore tab
    6.  
      Configuring Backup Exec to run a consistency check before every SQL backup
    7.  
      Using snapshot technology with the SQL Agent
    8.  
      Using database snapshots for SQL Server
    9. Backing up SQL databases and transaction logs
      1.  
        Setting default backup options for SQL Server
    10. Restoring SQL databases and transaction logs
      1.  
        Restoring the SQL master database
      2.  
        Restarting SQL using database copies
    11. Disaster recovery of a SQL Server
      1.  
        Manual recovery of a SQL Server
    12. About SQL Server Always On availability groups
      1.  
        Requirements of Always On availability groups from SQL Server
      2.  
        Terms used by SQL Server Always On availability groups
      3.  
        Backup Exec recommendations for SQL Server Always On availability groups
      4.  
        Adding a listener to the list of servers on the Backup and Restore tab
      5.  
        Backing up databases from a SQL Server availability group
      6.  
        Restoring databases from a SQL Server availability group
  29. Appendix F. Backup Exec Agent for Microsoft Exchange Server
    1.  
      About the Backup Exec Exchange Agent
    2.  
      Requirements for using the Exchange Agent
    3.  
      Granting permissions on the Exchange Server to enable database backups and restores, and Granular Recovery Technology operations
    4.  
      About installing the Exchange Agent
    5.  
      Adding Exchange Servers and database availability groups to the list of servers on the Backup and Restore tab
    6.  
      Managing preferred server configurations for Microsoft Exchange Database Availability Groups
    7.  
      Recommended configurations for Exchange
    8.  
      Requirements for accessing Exchange mailboxes
    9.  
      Backup strategies for Exchange
    10.  
      How Granular Recovery Technology works with the Exchange Information Store
    11.  
      Snapshot and offhost backups with the Exchange Agent
    12. Backing up Exchange data
      1.  
        Setting default backup options for Exchange Server
    13.  
      Restoring Exchange data
    14.  
      Disaster recovery of an Exchange Server
  30. Appendix G. Backup Exec Agent for Microsoft SharePoint
    1.  
      About the Agent for Microsoft SharePoint
    2.  
      About installing the Agent for Microsoft SharePoint
    3.  
      Requirements for the Agent for Microsoft SharePoint
    4.  
      Using the Agent for Microsoft SharePoint with SharePoint Server and SharePoint Foundation
    5.  
      Adding a Microsoft SharePoint server farm to the list of servers on the Backup and Restore tab
    6. Backing up Microsoft SharePoint data
      1.  
        Setting default backup options for SharePoint
    7.  
      Restoring Microsoft SharePoint data
    8.  
      Disabling or enabling communication between a Microsoft SharePoint web server and Backup Exec
    9.  
      Viewing or changing SharePoint farm properties
    10.  
      Disaster recovery of Microsoft SharePoint data
  31. Appendix H. Backup Exec Agent for Oracle on Windows or Linux Servers
    1.  
      About the Backup Exec Oracle Agent
    2.  
      About installing the Oracle Agent
    3. Configuring the Oracle Agent on Windows computers and Linux servers
      1. Configuring an Oracle instance on Windows computers
        1.  
          Oracle Agent Configuration options
      2. Viewing an Oracle instance on Windows computers
        1.  
          Oracle options for the Backup Exec Agent Utility
      3.  
        Editing an Oracle instance on Windows computers
      4.  
        Deleting an Oracle instance on Windows computers
      5.  
        Enabling database access for Oracle operations on Windows computers
      6.  
        Configuring an Oracle instance on Linux servers
      7.  
        Viewing an Oracle instance on Linux servers
      8.  
        Editing an Oracle instance on Linux servers
      9.  
        Deleting an Oracle instance on Linux servers
      10.  
        Enabling database access for Oracle operations on Linux servers
    4. About authentication credentials on the Backup Exec server
      1. Setting authentication credentials on the Backup Exec server for Oracle operations
        1.  
          Oracle job settings options
      2.  
        Deleting an Oracle server from the Backup Exec server's list of authentication credentials
    5.  
      About Oracle instance information changes
    6. About backing up Oracle databases
      1.  
        About backing up Oracle RAC databases
      2.  
        About performing a DBA-initiated backup job for Oracle
      3.  
        Oracle backup options
    7. About restoring Oracle resources
      1.  
        About DBA-initiated restore for Oracle
      2.  
        Oracle restore options
      3.  
        About redirecting a restore of Oracle data
      4.  
        Oracle advanced restore options
      5.  
        Performing a redirect restore of an Oracle 12c and later supported database using Backup Exec
      6.  
        Requirements for recovering the complete Oracle instance and database using the original Oracle server
      7.  
        Recovering the complete Oracle instance and database using the original Oracle server
      8.  
        Requirements for recovering the complete Oracle instance or database to a computer other than the original Oracle server
      9.  
        Recovering the complete Oracle instance or database to a computer other than the original Oracle server
    8.  
      Best practices for Backup Exec Agent for Oracle on Windows and Linux Servers
  32. Appendix I. Backup Exec Agent for Enterprise Vault
    1.  
      About the Agent for Enterprise Vault
    2.  
      Requirements for the Enterprise Vault Agent
    3.  
      About installing the Enterprise Vault Agent
    4. About backup methods for Enterprise Vault backup jobs
      1.  
        Enterprise Vault backup options
    5.  
      About backing up Enterprise Vault components
    6.  
      About consistency checks for Enterprise Vault databases and Compliance and Discovery Accelerator databases
    7. Restoring Enterprise Vault
      1.  
        Enterprise Vault restore options
      2.  
        About restoring individual files and folders with the Enterprise Vault Agent
      3.  
        About automatic redirection of Enterprise Vault components under an Enterprise Vault server
      4. Redirecting a restore for an Enterprise Vault component
        1.  
          Redirection options for Enterprise Vault
    8.  
      Configuring Enterprise Vault to use the name of the new SQL Server that holds the Directory database
    9.  
      Best practices for the Enterprise Vault Agent
    10. About the Backup Exec Migrator for Enterprise Vault
      1.  
        Backup Exec Migrator for Enterprise Vault requirements
      2.  
        How the Backup Exec Migrator works
      3.  
        About using staged migrations with Backup Exec and the Backup Exec Migrator
      4.  
        About Backup Exec Migrator events
      5.  
        About Backup Exec Migrator logs
      6.  
        How to enable Backup Exec Migrator logging
      7.  
        About deleting files migrated by Backup Exec Migrator
      8. Configuring the Backup Exec Migrator
        1. Configuring Enterprise Vault collections
          1.  
            Vault store partition properties - Collections
        2.  
          Configuring the Backup Exec Migrator to work with a Backup Exec server
        3.  
          Migrator for Enterprise Vault options
        4. Configuring the Backup Exec Migrator to communicate with Enterprise Vault
          1.  
            Vault store partition properties - Migration options
      9.  
        About viewing migrated Enterprise Vault data
      10. About retrieving migrated Enterprise Vault data
        1.  
          Retrieving migrated Enterprise Vault data
      11. About the Partition Recovery Utility
        1.  
          Partition Recovery Utility requirements
        2.  
          Finding an archive ID
        3.  
          Starting the Partition Recovery Utility
        4.  
          Best practices for using the Backup Exec Migrator
        5.  
          Troubleshooting Backup Exec Migrator and Partition Recovery Utility issues
    11.  
      Enterprise Vault logon account
    12.  
      Enterprise Vault options
  33. Appendix J. Backup Exec Agent for Microsoft Active Directory
    1.  
      About the Agent for Microsoft Active Directory
    2.  
      Requirements for the Agent for Microsoft Active Directory
    3. About backing up Active Directory and ADAM/AD LDS
      1.  
        Editing options for Active Directory and ADAM/AD LDS backup jobs
      2.  
        Microsoft Active Directory backup job options
    4.  
      About restoring individual Active Directory and ADAM/AD LDS objects
  34. Appendix K. Backup Exec Central Admin Server Feature
    1.  
      About the Central Admin Server feature
    2.  
      Requirements for installing CAS
    3.  
      How to choose the location for CAS storage and media data
    4. About installing the Central Admin Server feature
      1.  
        Push-installing a managed Backup Exec server from the central administration server
      2.  
        Managed Backup Exec Server Configuration options
      3.  
        Installing a managed Backup Exec server across a firewall
    5.  
      Upgrading an existing CAS installation
    6.  
      Changing a Backup Exec server to a central administration server
    7.  
      Changing a Backup Exec server to a managed Backup Exec server
    8.  
      Deleting a managed Backup Exec server from a CAS environment
    9.  
      Renaming a central administration server
    10.  
      Renaming a managed Backup Exec server
    11.  
      How to reduce network traffic in CAS
    12.  
      CAS distributed, centralized, and replicated catalog locations
    13.  
      Changing the settings for a managed Backup Exec server
    14. What happens when CAS communication thresholds are reached
      1.  
        Enabling or disabling communications between the managed Backup Exec server and the central administration server
    15.  
      Alerts and notifications in CAS
    16.  
      Enabling managed Backup Exec servers to use any available network interface card
    17. About job delegation in CAS
      1.  
        About copying jobs instead of delegating jobs in CAS
    18.  
      About adding storage devices in a CAS environment
    19.  
      How data lifecycle management (DLM) works in a CAS environment
    20.  
      Obtaining media audit information for a managed Backup Exec server
    21. How to use Backup Exec server pools in CAS
      1.  
        Selecting a Backup Exec server pool for backups
      2.  
        Creating a Backup Exec server pool
      3.  
        Adding managed Backup Exec servers to a Backup Exec server pool
      4.  
        Deleting a Backup Exec server pool
      5.  
        Removing a managed Backup Exec server from a Backup Exec server pool
    22. How centralized restore works in CAS
      1.  
        How CAS restores data that resides on multiple storage devices
    23.  
      About recovering failed jobs in CAS
    24.  
      Pausing or resuming a managed Backup Exec server
    25.  
      Stopping or starting Backup Exec services for a managed Backup Exec server
    26.  
      Viewing managed Backup Exec server properties
    27.  
      Viewing the settings for a central administration server
    28.  
      Disaster recovery in CAS
    29.  
      Troubleshooting CAS
    30.  
      Running the Backup Exec Utility for CAS operations
    31.  
      Uninstalling Backup Exec from the central administration server
    32.  
      Uninstalling Backup Exec from a managed Backup Exec server
  35. Appendix L. Backup Exec Advanced Disk-based Backup Feature
    1.  
      About the Advanced Disk-based Backup feature
    2.  
      How to use synthetic backups in place of recurring full backups
    3.  
      Setting default backup options for the Advanced Disk-based Backup feature
    4.  
      About true image restore for synthetic backups
    5.  
      How to use off-host backup to process remote computer backups on the Backup Exec server
    6.  
      Configuring off-host backup options for a backup job
    7.  
      Best practices for off-host backup
    8.  
      Troubleshooting off-host backups
    9.  
      Off-host backup issues with hardware providers
  36. Appendix M. Backup Exec NDMP Feature
    1.  
      Features of the NDMP feature
    2.  
      Requirements for using the NDMP feature
    3.  
      About installing the NDMP feature
    4.  
      Adding NDMP servers to Backup Exec
    5.  
      Sharing the tape drives on NDMP servers between multiple Backup Exec servers
    6.  
      NDMP backup options for NDMP servers
    7.  
      NDMP server backup selections
    8.  
      How to use patterns to exclude files and directories from an NDMP server backup
    9.  
      Supported configurations for duplicating data from NDMP servers
    10. About restoring and redirecting restore data for NDMP servers
      1.  
        NDMP server restore options
    11.  
      Setting the default backup options for the NDMP feature
    12. Viewing the properties of an NDMP server
      1.  
        NDMP server properties
    13. Viewing storage properties for an NDMP server
      1.  
        Storage properties for an NDMP server
    14.  
      About support for NetApp's Data ONTAP
  37. Appendix N. Backup Exec File Servers
    1.  
      About AWS FSx for Windows File Server
    2.  
      About Azure Files
    3.  
      Pre-requisites for AWS FSx and Azure Files
    4.  
      Notes for AWS FSx and Azure Files
    5.  
      Recommendation for AWS FSx and Azure Files
    6.  
      Best practices for AWS FSx and Azure Files
    7.  
      Adding AWS FSx or Azure Files to Backup Exec
    8.  
      Backing up AWS FSx or Azure Files
    9.  
      Restoring AWS FSx or Azure Files
    10.  
      Limitation of Azure Files
  38. Appendix O. Backup Exec Agent for Linux and Unix
    1.  
      About the Agent for Linux and Unix
    2.  
      About open files and the Agent for Linux
    3.  
      Requirements for the Agent for Linux and Unix
    4. About installing the Agent for Linux and Unix
      1.  
        Installing the Agent for Linux and Unix
      2. About the Backup Exec operators (beoper) group for the Agent for Linux and Unix
        1.  
          Creating the Backup Exec operators (beoper) group manually
    5. About establishing trust for a remote Linux and Unix computer in the Backup Exec list of servers
      1.  
        Establishing trust and adding a remote Linux and Unix computer to the Backup Exec list of servers
    6.  
      Adding additional Backup Exec servers to which the Agent for Linux and Unix can publish information
    7.  
      About configuring the Agent for Linux and Unix
    8.  
      Excluding files and directories from all backup jobs for Linux and Unix computers
    9. Editing configuration options for Linux and Unix computers
      1.  
        Configuration options for Linux and Unix computers
    10. About backing up a Linux and Unix computer by using the Agent for Linux and Unix
      1.  
        Linux and Unix backup options
    11.  
      About backing up Linux ad Unix shares without using the Agent for Linux and Unix
    12. About restoring data to Linux and Unix computers
      1.  
        Restore job options for Linux and Unix computers
    13. Editing the default backup job options for Linux and Unix computers
      1.  
        Default backup job options for Linux and Unix computers
    14. Uninstalling the Agent for Linux and Unix
      1.  
        Manually uninstalling the Agent for Linux and Unix
      2.  
        Run-time scripts to remove when manually uninstalling the Agent for Linux and Unix
    15.  
      Starting the Agent for Linux and Unix daemon
    16.  
      Stopping the Agent for Linux and Unix daemon
    17.  
      Troubleshooting the Agent for Linux and Unix
  39.  
    Glossary
  40.  
    Index

About recovering failed jobs in CAS

The Backup Exec error-handling rule named Recovered Jobs is a custom error-handling rule that is used by CAS to recover the jobs that failed because of issues with internal job communications. This rule is created when Backup Exec is installed and is enabled by default.

The retry options for this rule are to retry the job twice, with an interval of five minutes between the retry attempts. During the first retry attempt, CAS attempts to re-delegate the jobs to another available managed Backup Exec server.

If this attempt fails, CAS makes a second attempt at finding another available managed Backup Exec server to process the jobs. If no managed Backup Exec servers are available, the final job disposition is to place the job on hold until you have fixed the error condition.

Note:

If the checkpoint restart error-handling rule is enabled, then recovered jobs are not resubmitted to a Backup Exec server pool to be run on a different server. The checkpoint restart error-handling rule reschedules the job to run on the original server when that server comes online. To enable a recovered job to be resubmitted to a Backup Exec server pool, you must disable the checkpoint restart error-handling rule.

Note:

If you target a job to a Backup Exec server pool that contains multiple managed Backup Exec servers and a job failure occurs, the recovery process uses only the managed Backup Exec servers in the Backup Exec server pool. Managed Backup Exec servers that are not in the Backup Exec server pool are not used for job recovery.

When you open the job history entry for a recovered job, the reason for the failure is listed as Job Errors, with an explanation of the type of internal communication error that occurred. The job history entry also indicates that the job was recovered.

Note:

Job logs are not created for the jobs that are recovered.

The following table describes the CAS error codes that are selected by default for the Recovered Jobs custom error-handling rule:

Table: Error codes for Recovered Jobs custom error-handling rule

Error code

Description

0xE000881B JOBDISPATCH

The displayed message is: Job failed while being dispatched. The job will be recovered.

0xE000881D JOB_CASO_QUEUE

FAILURE

The displayed message is: The job could not be delegated to the destination managed Backup Exec server. The managed Backup Exec server may not be online, or there may be a communications failure. The job will be recovered.

0xE000881E JOB_CASO_REMOTEMMS_STARTFAILURE

The displayed message is: The job failed to start on the destination managed Backup Exec server, possibly because a database error occurred. The job will be recovered.

More Information

Error-handling rules for failed or canceled jobs

Custom error-handling rule for recovered jobs

Changing the settings for a managed Backup Exec server