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Veritas™ System Recovery 18 User's Guide

Last Published: 2018-02-05

Product(s): System Recovery (18.0)

Introducing Veritas™ System Recovery 18
1. About Veritas System Recovery
2. The components of Veritas System Recovery
3. Accessing Help and Support for Veritas System Recovery
4. Sending your feedback regarding Veritas System Recovery 18
5. Accessing Veritas QuickAssist (VQA)
6. Updating Veritas System Recovery with Veritas Update
Installing Veritas System Recovery
1. System requirements for Veritas System Recovery
2. Supported file systems, disk types, disk partition schemes, and removable media
3. Feature availability in Veritas System Recovery
4. About the trial version of Veritas System Recovery
5. Installing Veritas System Recovery
  1. Activating and setting up Veritas System Recovery after installation
  2. Activating Veritas System Recovery after the trial period
6. Uninstalling Veritas System Recovery
7. System requirements for Veritas System Recovery Monitor
8. Installing Veritas System Recovery Monitor
Ensuring the recovery of your computer
1. Creating a new Veritas System Recovery Disk
2. Customizing an existing Veritas System Recovery Disk
3. About restoring a computer from a remote location by using LightsOut Restore
  1. Configuring LightsOut Restore
4. Testing the Veritas System Recovery Disk
Getting Started
1. How to use Veritas System Recovery
2. Starting Veritas System Recovery
3. Configuring Veritas System Recovery default options
4. Setting up default general backup options
  1. Setting a default backup destination
5. Improving your computer's performance during a backup
6. Enabling network throttling
7. Setting default options for the Windows notification area
8. File types and file extension
9. Removing or changing the unique name for an external drive
10. Configuring default FTP settings for use with Offsite Copy
11. Logging Veritas System Recovery messages
12. Enabling email notifications for product (event) messages
13. Setting up your first backup using Easy Setup
14. Home page
15. Status page
16. Tasks page
17. Tools page
18. Advanced page
Best practices for backing up your data
1. About backing up your data
2. Best practices for backing up data
3. What to do when a backup is finished
4. Tips for running defined backups
5. Backup destinations
6. Backing up dual-boot computers
Backing up entire drives
1. Defining a drive-based backup
2. Compression levels for recovery points
3. Running a one-time backup from Veritas System Recovery
4. Running a backup from Veritas System Recovery Disk
5. How Offsite Copy works
Backing up files and folders
1. Backing up files and folders
Running and managing backup jobs
1. Running an existing backup job immediately
  1. Running a backup to create an alternate type of recovery point
2. Adjusting the speed of a backup
3. Stopping a backup or a recovery task
4. Verifying that a backup is successful
5. Viewing the properties of a backup job
6. Editing backup settings
7. Enabling event-triggered backups
8. Editing a backup schedule
9. Disabling or enabling a backup job
10. Deleting backup jobs
11. Adding users who can back up your computer
12. Configuring access rights for users or groups
Backing up remote computers from your computer
1. About backing up other computers from your computer
2. About the Veritas System Recovery Agent
  1. Using the Veritas System Recovery Agent
  2. About managing the Veritas System Recovery Agent through Windows Services
3. About deploying the Veritas System Recovery Agent
4. Best practices for Veritas System Recovery services
5. Viewing Veritas System Recovery Agent dependencies
6. About controlling access to Veritas System Recovery
Monitoring the status of your backups
1. About monitoring backups
  1. Refreshing the information that displays about hard disk configuration changes
2. Icons on the Home page
3. Icons on the Status page
4. Configuring Veritas System Recovery to send SNMP traps
5. Customizing the status reporting of a drive (or file and folder backups)
6. Viewing drive details
7. Improving the protection level of a drive
8. About using event log information to troubleshoot problems
Monitoring the backup status of remote computers using Veritas System Recovery Monitor
1. About Veritas System Recovery 18 Monitor
2. Starting Veritas System Recovery 18 Monitor
3. Icons on the Veritas System Recovery 18 Monitor console
4. Configuring Veritas System Recovery 18 Monitor default options
5. Adding a remote computer to the Computer List
  1. Importing a text file to add multiple remote computers to the Computer List
6. Modifying the logon credentials for the remote computers
7. Removing a remote computer from the Computer List
8. Viewing the backup protection status of a remote computer
9. Viewing the Protection Status report
Exploring the contents of a recovery point
1. About exploring recovery points
2. Exploring a recovery point through Windows Explorer
  1. Mounting a recovery point from Windows Explorer
3. Opening and restoring files within a recovery point browser
4. Dismounting a recovery point drive
5. Viewing the drive properties of a recovery point
Managing backup destinations
1. About backup destinations
2. Differences between drive-based backups and file and folder backups
3. Cleaning up old recovery points
4. Deleting a recovery point set
5. Deleting recovery points within a recovery point set
6. Copying recovery points
7. About managing file and folder backup data
8. Automating the management of backup data
9. Moving your backup destination
Managing virtual conversions
1. Defining a virtual conversion job
2. Running an existing virtual conversion job immediately
3. Viewing the properties of a virtual conversion job
4. Viewing the progress of a virtual conversion job
5. Editing a virtual conversion job
6. Deleting a virtual conversion job
7. Running a one-time conversion of a physical recovery point to a virtual disk
Managing cloud storage
1. Direct to cloud
2. Downloading OpenStorage Files
3. How Offsite Copy works for cloud storage
Recovering files, folders, or entire drives
1. About recovering lost data
2. Recovering files and folders by using file and folder backup data
3. Recovering files and folders
4. Recovering a secondary drive
5. Recovering a drive
6. Exploring files and folders on your computer by using Veritas System Recovery Disk
7. Recovering files and folders by using Veritas System Recovery Disk
Recovering a computer
1. About recovering a Unified Extensible Firmware Interface (UEFI)-based computer
2. Booting a computer by using the Veritas System Recovery Disk
  1. Configuring a computer to start from a USB device or DVD
3. Preparing to recover a computer by checking the hard disk for errors
4. Recovering a computer
5. Recovering a computer from a virtual disk file
6. Recovering a computer with different hardware
7. About using the networking tools in Veritas System Recovery Disk
8. Viewing the properties of a recovery point in the Veritas System Recovery Disk
9. Viewing the properties of a drive within a recovery point in the Veritas System Recovery Disk
10. About the Support Utilities
Copying a hard drive
1. Preparing to copy a hard drive
2. Copying one hard drive to another hard drive
Using the Veritas System Recovery Granular Restore Option
1. About the Veritas System Recovery Granular Restore Option
2. Best practices when you create recovery points for use with the Granular Restore Option
  1. Protecting your Microsoft Exchange server for successful backups
3. Starting the Granular Restore Option
4. Starting Granular Restore Option and opening a specific recovery point
5. Restoring a Microsoft Exchange mailbox
6. Restoring a Microsoft Exchange email folder
7. Restoring a Microsoft Exchange email message
8. Restoring files and folders using Granular Restore Option
Appendix A. Backing up databases using Veritas System Recovery
1. About backing up databases using Veritas System Recovery
2. Creating a manual cold (offline) backup
3. Creating an automatic warm backup
4. Creating a hot (online) backup using Veritas System Recovery
Appendix B. Backing up Active Directory
1. Tips for protecting a domain controller in Active Directory
Appendix C. Backing up Microsoft virtual environments
1. About backing up Microsoft virtual hard disks
2. About backing up and restoring Microsoft Hyper-V virtual machines
Appendix D. Using Veritas System Recovery 18 and Windows Server 2008 Core
1. About Veritas System Recovery 18 and Windows Server 2008 Core
2. Installing Veritas System Recovery 18 on Windows Server 2008 Core using commands

How Offsite Copy works for cloud storage

Using Amazon S3 storage as your Offsite Copy destination

When you create or edit a backup job, you can provide an Amazon S3 storage as an offsite destination. After the backup is complete, the recovery points are copied at the offsite destination (Amazon S3 storage).

Requirements for using the Amazon S3 storage

Veritas System Recovery 18 installed.
An Amazon S3 account
- An Amazon access key
- An Amazon secret key
An Amazon S3 bucket
You must create buckets before configuring the offsite destination in Veritas System Recovery. The buckets are not available for use in Veritas System Recovery if the bucket name does not comply with the bucket naming convention.
Refer to the following technote to view the bucket naming conventions:
http://www.veritas.com/docs/000107885
Ensure that you have Internet connectivity and access to HTTP (Port 80) and HTTPS (Port 443).

The recovery points created during backup are stored on the cloud storage as OST (OpenStorage Technology) files. You cannot directly restore your computer using the OST files available on the Amazon S3 storage. You must first download these recovery points using the Download OpenStorage Files utility to your computer or a network location and then start the restore process.

See Downloading OpenStorage Files.

Using Microsoft Azure as your offsite copy destination

When you create or edit a backup job, you can provide a Microsoft Azure storage as an offsite destination. After the backup is complete, the recovery points are copied at the offsite destination (Microsoft Azure storage).

Requirements for using the Microsoft Azure storage

Veritas System Recovery 18.0.2 installed.
A Microsoft Azure portal account. You should also have a "Storage Account" and a "Container" associated with that "Storage Account.
Note:
To understand more about how to configure a "Storage Account" in Azure portal, see the following link:
https://azure.microsoft.com/en-in/documentation/articles/storage-create-storage-account/
A Microsoft Azure storage account, and at least one storage access key (Primary access key or Secondary access key).
Ensure that the Blob Service containers are already created. Containers represent a logical unit of storage on the cloud-based storage device.
Note:
As a best practice, specific containers should be created to use exclusively with Veritas System Recovery.
Ensure that the container names meet the following Veritas System Recovery requirements:
- Container names can contain lowercase letters, numbers, and hyphens.
- Containers names cannot begin with a hyphen.
Note:
The containers are not available for use in Veritas System Recovery if the container names do not comply with the container naming convention.

The recovery points created during backup are stored on the cloud storage as OST (OpenStorage Technology) files. You cannot directly restore your computer using the OST files available on the Microsoft Azure storage. You must first download these recovery points using the Download OpenStorage Files utility to your computer or a network location and then start the restore process.

See Downloading OpenStorage Files.