Arctera™ System Recovery 24 Readme

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Product(s): System Recovery (24.0)

Arctera System Recovery Disk

  • You can now boot a UEFI-based computer using a Arctera System Recovery Disk on a USB device.

  • When creating a Arctera System Recovery Disk, you might receive the following error:

    file:\\windows\system32\winload.exe status: 0xc0000001 The selected entry could not be loaded because the application is missing or corrupted.

    This error is known to occur if your operating system resides on a drive that is formatted to FAT32.

    To resolve this issue, reset %TEMP% to point to a secondary drive that is formatted to NTFS and that has enough disk space to host temporary program files that are included in the Arctera System Recovery Disk .iso file (approximately 400 MB to 600 MB, depending on the language being used). Then re-create a Arctera System Recovery Disk.

  • Arctera System Recovery Disk on a USB is not supported for the following disks or drives:

    • FAT (FAT16), exFAT, and REFS formatted drives.

    • Dynamic disk.

    • Hidden volumes (no drive letter is assigned to the USB volume).

    • USB is write-protected.

    • USB is protected using an encryption software (such as, BitLocker, TrueCrypt, SEP) at the disk or the volume level.

    • USB drives that are on extended partitions.

    • USB disk is formatted to GPT layout.

      Note:

      To convert the GPT based USB disk to MBR layout, refer to the following link: https://www.veritas.com/support/en_US/article.100073749

    • U3 USB devices.

    • Native 4K disk greater than 2TB.

  • You cannot perform a delayed restore using a Arctera System Recovery Disk on USB drive if the recovery points are stored on a network location.

  • When a Arctera System Recovery Disk creation fails or is stopped, the recovery disk creation process is stopped. In some cases some files are left mounted in a temporary (folder name, SymSrdTemp) location and the files cannot be deleted. The WimCleaner.exe utility unmounts any such mounted system files and deletes the temporary folder (SymSrdTemp). Arctera System Recovery provides the 32-bit version of the WimCleaner.exe utility. The location of utility: <VSRInstallPath>\Utility\WimCleaner.exe. You can double-click the exe file to run the utility or use the command prompt to run the utility.