Enterprise Vault™ Compliance Accelerator Installation Guide
- Introducing Compliance Accelerator
- Preparing to install Compliance Accelerator
- Configuration options for Compliance Accelerator
- Supported versions of Enterprise Vault in Compliance Accelerator environments
- Prerequisites for Compliance Accelerator
- Configuring Outlook to enable the processing of items with many attachments or many recipients
- Setting the Windows and ASP.NET Temp folder permissions
- Security requirements for temporary folders
- Disabling networking facilities that can disrupt a Compliance Accelerator environment
- Disabling the Windows Search Service on the Compliance Accelerator server
- Ensuring that the Windows Server service is running on the Compliance Accelerator server
- Configuring the SQL Server Agent service
- Assigning SQL Server roles to the Vault Service account
- Installing and configuring the SQL full-text search indexing service
- Verifying that Enterprise Vault expands distribution lists
- Configuring Intelligent Review API Authentication and Authorization
- Installing Compliance Accelerator
- Installing the Compliance Accelerator server software
- Allowing Enterprise Vault to communicate with Compliance Accelerator through the Windows firewall
- Creating the configuration database and customer databases
- Uploading the Compliance Accelerator report templates
- Configuring a dedicated server for Intelligent Review processing (optional deployment configuration)
- Configuring Compliance Accelerator for use in a SQL Server Always On environment
- Installing Compliance Accelerator in a clustered environment
- Maximizing security in your Compliance Accelerator databases
- Installing the Compliance Accelerator client software
- Uninstalling Compliance Accelerator
- Installing the Compliance Accelerator server software
- Appendix A. Ports that Compliance Accelerator uses
- Appendix B. Troubleshooting
- Error messages appear in the event log when upgrading to Compliance Accelerator 14.4
- Enterprise Vault Accelerator Manager service not created
- Enterprise Vault Accelerator Manager service does not start
- "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
- Cannot create or upgrade Compliance Accelerator customer databases when Symantec Endpoint Protection is running
- Permissions error when uninstalling the Compliance Accelerator client from a UAC-enabled computer
- Uninstalling the Compliance Accelerator client from a shared location may prevent other users from starting the client
- Error messages when the Intelligent Review (IR) API authentication and authorization fails
- Appendix C. Installing and configuring the Enhanced Auditing feature
- Overview
- Prerequisites for the Enhanced Auditing feature
- Installing the Enhanced Auditing feature
- Post installation steps
- Upgrading the Enhanced Auditing setup
- Modifying the Enhanced Auditing setup
- Repairing the Enhanced Auditing setup
- Uninstalling the Enhanced Auditing setup
- Managing access from Veritas Advanced Supervision
Configuring Compliance Accelerator for use in a Network Load Balancing cluster
Network Load Balancing (NLB) is a clustering technology that Microsoft offers as part of Windows Server 2012 or later.
NLB balances the network traffic across all the nodes in a cluster, which work together to run a common set of applications and provide the image of a single system to client users. NLB helps to enhance the scalability and performance of Compliance Accelerator by distributing client requests across the nodes in the cluster; background Compliance Accelerator tasks are unaffected. It also provides high availability by detecting node failures and automatically redistributing traffic to operational nodes.
The process of setting up an NLB cluster requires you to specify a virtual name or IP address for the cluster. When they start the Compliance Accelerator client, your users must specify this virtual name or address as the server to which they want to connect.
To configure Compliance Accelerator for use in an NLB cluster
- Ensure that each node that you want to include in the NLB cluster has a fixed IP address.
If you do not have these fixed addresses, you can obtain them from your network administrator.
- Use the Network Load Balancing Manager that comes with Windows to set up and manage the cluster.
Consult the documentation that accompanies Network Load Balancing Manager for guidelines on how to do this.
- Install the Compliance Accelerator server software on each node in the cluster.
As a minimum, you must install the Enterprise Vault Accelerator Manager service on each node.