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Enterprise Vault™ Compliance Accelerator Installation Guide
Last Published:
2023-03-06
Product(s):
Enterprise Vault (14.4)
- Introducing Compliance Accelerator
- Preparing to install Compliance Accelerator
- Configuration options for Compliance Accelerator
- Supported versions of Enterprise Vault in Compliance Accelerator environments
- Prerequisites for Compliance Accelerator
- Configuring Outlook to enable the processing of items with many attachments or many recipients
- Setting the Windows and ASP.NET Temp folder permissions
- Security requirements for temporary folders
- Disabling networking facilities that can disrupt a Compliance Accelerator environment
- Disabling the Windows Search Service on the Compliance Accelerator server
- Ensuring that the Windows Server service is running on the Compliance Accelerator server
- Configuring the SQL Server Agent service
- Assigning SQL Server roles to the Vault Service account
- Installing and configuring the SQL full-text search indexing service
- Verifying that Enterprise Vault expands distribution lists
- Configuring Intelligent Review API Authentication and Authorization
- Installing Compliance Accelerator
- Installing the Compliance Accelerator server software
- Allowing Enterprise Vault to communicate with Compliance Accelerator through the Windows firewall
- Creating the configuration database and customer databases
- Uploading the Compliance Accelerator report templates
- Configuring a dedicated server for Intelligent Review processing (optional deployment configuration)
- Configuring Compliance Accelerator for use in a SQL Server Always On environment
- Installing Compliance Accelerator in a clustered environment
- Maximizing security in your Compliance Accelerator databases
- Installing the Compliance Accelerator client software
- Uninstalling Compliance Accelerator
- Installing the Compliance Accelerator server software
- Appendix A. Ports that Compliance Accelerator uses
- Appendix B. Troubleshooting
- Error messages appear in the event log when upgrading to Compliance Accelerator 14.4
- Enterprise Vault Accelerator Manager service not created
- Enterprise Vault Accelerator Manager service does not start
- "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
- Cannot create or upgrade Compliance Accelerator customer databases when Symantec Endpoint Protection is running
- Permissions error when uninstalling the Compliance Accelerator client from a UAC-enabled computer
- Uninstalling the Compliance Accelerator client from a shared location may prevent other users from starting the client
- Error messages when the Intelligent Review (IR) API authentication and authorization fails
- Appendix C. Installing and configuring the Enhanced Auditing feature
- Overview
- Prerequisites for the Enhanced Auditing feature
- Installing the Enhanced Auditing feature
- Post installation steps
- Upgrading the Enhanced Auditing setup
- Modifying the Enhanced Auditing setup
- Repairing the Enhanced Auditing setup
- Uninstalling the Enhanced Auditing setup
- Managing access from Veritas Advanced Supervision
Error messages appear in the event log when upgrading to Compliance Accelerator 14.4
The following messages may appear in the event log when you upgrade to Compliance Accelerator 14.4 from an earlier version of Compliance Accelerator:
Event Type: Error Event Source: Accelerator Service Processor Event Category: None Event ID: 130 Description: APP AS - Customer ID: 0 - An error has occurred when initializing the Customers. System.Data.SqlClient.SqlException: Procedure or function spConf_Customer_Sel has too many arguments specified.
And:
Event Type: Error Event Source: Accelerator Service Processor Event Category: None Event ID: 149 Description: APP AS - Customer ID: 0 - An error has occurred when initializing the Servers. System.Data.SqlClient.SqlException: Procedure or function spConf_Server_Sel has too many arguments specified.
You can ignore these messages, which are harmless.