Enterprise Vault™ Compliance Accelerator Installation Guide
- Introducing Compliance Accelerator
- Preparing to install Compliance Accelerator
- Configuration options for Compliance Accelerator
- Supported versions of Enterprise Vault in Compliance Accelerator environments
- Prerequisites for Compliance Accelerator
- Configuring Outlook to enable the processing of items with many attachments or many recipients
- Setting the Windows and ASP.NET Temp folder permissions
- Security requirements for temporary folders
- Disabling networking facilities that can disrupt a Compliance Accelerator environment
- Disabling the Windows Search Service on the Compliance Accelerator server
- Ensuring that the Windows Server service is running on the Compliance Accelerator server
- Configuring the SQL Server Agent service
- Assigning SQL Server roles to the Vault Service account
- Installing and configuring the SQL full-text search indexing service
- Verifying that Enterprise Vault expands distribution lists
- Configuring Intelligent Review API Authentication and Authorization
- Installing Compliance Accelerator
- Installing the Compliance Accelerator server software
- Allowing Enterprise Vault to communicate with Compliance Accelerator through the Windows firewall
- Creating the configuration database and customer databases
- Uploading the Compliance Accelerator report templates
- Configuring a dedicated server for Intelligent Review processing (optional deployment configuration)
- Configuring Compliance Accelerator for use in a SQL Server Always On environment
- Installing Compliance Accelerator in a clustered environment
- Maximizing security in your Compliance Accelerator databases
- Installing the Compliance Accelerator client software
- Uninstalling Compliance Accelerator
- Installing the Compliance Accelerator server software
- Appendix A. Ports that Compliance Accelerator uses
- Appendix B. Troubleshooting
- Error messages appear in the event log when upgrading to Compliance Accelerator 14.3
- Enterprise Vault Accelerator Manager service not created
- Enterprise Vault Accelerator Manager service does not start
- "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
- Cannot create or upgrade Compliance Accelerator customer databases when Symantec Endpoint Protection is running
- Permissions error when uninstalling the Compliance Accelerator client from a UAC-enabled computer
- Uninstalling the Compliance Accelerator client from a shared location may prevent other users from starting the client
- Error messages when the Intelligent Review (IR) API authentication and authorization fails
- Appendix C. Installing and configuring the Enhanced Auditing feature
- Overview
- Prerequisites for the Enhanced Auditing feature
- Installing the Enhanced Auditing feature
- Post installation steps
- Upgrading the Enhanced Auditing setup
- Modifying the Enhanced Auditing setup
- Repairing the Enhanced Auditing setup
- Uninstalling the Enhanced Auditing setup
- Managing access from Veritas Advanced Supervision
Permissions error when uninstalling the Compliance Accelerator client from a UAC-enabled computer
When both the following conditions apply, the message "You must be an Administrator to remove this application" appears when you try to uninstall the Compliance Accelerator client from a computer in which User Account Control (UAC) is enabled:
You performed a per-machine installation of the client by using the MSI installer package,
Veritas Enterprise Vault Compliance Accelerator Client.msi.The issue does not arise when you choose to uninstall a per-user MSI installation.
You tried to uninstall the client by right-clicking the MSI installer package and then clicking on the context menu. The issue does not arise when you uninstall the client through the Add or Remove Programs applet in Control Panel.
To uninstall the Compliance Accelerator client in these circumstances
- Open a Command Prompt window with administrator privileges.
- Type the following command:
msiexec /x "path_to/Veritas Enterprise Vault Compliance Accelerator Client.msi" /qb!
Where the /x parameter specifies that you want to uninstall the client, and the /qb! parameter displays a basic user interface during the uninstallation process.