Enterprise Vault™ Discovery Accelerator Installation Guide
- Introducing Discovery Accelerator
- Preparing to install Discovery Accelerator
- Configuration options for Discovery Accelerator
- Supported versions of Enterprise Vault in Discovery Accelerator environments
- Prerequisites for Discovery Accelerator
- Configuring Outlook to enable the processing of items with many attachments or many recipients
- Setting the Windows and ASP.NET Temp folder permissions
- Security requirements for temporary folders
- Disabling networking facilities that can disrupt a Discovery Accelerator environment
- Disabling the Windows Search Service on the Discovery Accelerator server
- Ensuring that the Windows Server service is running on the Discovery Accelerator server
- Configuring the SQL Server Agent service
- Assigning SQL Server roles to the Vault Service account
- Installing and configuring the SQL full-text search indexing service
- Verifying that Enterprise Vault expands distribution lists
- Configuring Intelligent Review API Authentication and Authorization
- Installing Discovery Accelerator
- Installing the Discovery Accelerator server software
- Allowing Enterprise Vault to communicate with Discovery Accelerator through the Windows firewall
- Creating the configuration database and customer databases
- Setting up a Custodian Manager website
- Uploading the Discovery Accelerator report templates
- Configuring a dedicated server for Intelligent Review processing (optional deployment configuration)
- Configuring Discovery Accelerator for use in a SQL Server Always On environment
- Installing Discovery Accelerator in a clustered environment
- Maximizing security in your Discovery Accelerator databases
- Installing the Discovery Accelerator client software
- Installing the Discovery Accelerator server software
- Appendix A. Ports that Discovery Accelerator uses
- Appendix B. Troubleshooting
- Error messages appear in the event log when upgrading to Discovery Accelerator 14.3
- Enterprise Vault Accelerator Manager service not created
- Enterprise Vault Accelerator Manager service does not start
- "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
- Cannot create or upgrade Discovery Accelerator customer databases when Symantec Endpoint Protection is running
- Permissions error when uninstalling the Discovery Accelerator client from a UAC-enabled computer
- Uninstalling the Discovery Accelerator client from a shared location may prevent other users from starting the client
- Error messages when the Intelligent Review (IR) API authentication and authorization fails
Installing the Discovery Accelerator server software
Follow the instructions in this section to perform a first-time installation of the Discovery Accelerator server software. If you want to upgrade an existing Discovery Accelerator installation, see the DAUpgradeInstructions file.
Before you proceed, note the following:
You must install this software as the Vault Service account.
Installing this software on a computer on which you have also installed the Compliance Accelerator server software is not supported.
You can configure Discovery Accelerator for use in a Network Load Balancing cluster. However, installing the software on the nodes in other types of clusters is not supported.
See Installing Discovery Accelerator in a clustered environment.
To install the Discovery Accelerator server software
Load the release media, and then do one of the following:
When the Install Launcher starts, follow the links to install the Discovery Accelerator server software.
In Windows Explorer, browse to the
Veritas Enterprise Vault Discovery Accelerator\Serverfolder, and then runsetup.exe.The
setup.exeprogram launches the Windows Installer (.msi) package that is in the same folder with elevated privileges. This is necessary to enable the installation to complete all of its processes.
- On the Welcome screen, click Next.
The installer navigates you to the Settings section, where you can configure the values required for the Compliance Accelerator and the Veritas Advanced Supervision installation.
- On the Prerequisites screen, scroll up and down to view the list of hardware and software required for the Compliance Accelerator and the Veritas Advanced Supervision installation.
If you meet the listed prerequisites, select the I have read and met the above prerequisites check box and then click Next.
- On the Prerequisite Status screen, the installer performs a check for all required software. When the prerequisite check is completed, click Next.
- On the End-User License Agreement screen, read the Veritas Software License Agreement. If you agree the terms, select the I accept the terms in the License Agreement check box and then click Next.
- On the Custom Setup Type screen, choose between the following setup types:
Typical
Lets you install all the components. This option is recommended for most users.
After you click Typical, The default path is displayed. Ensure that the path to the folder where you want to install Compliance Accelerator is appropriate. If not, click Browse to select path of the appropriate folder.
Custom
Lets you select or remove the components as per your requirement.
Note:
It is recommended to install the Compliance Accelerator website, as it provides functionality for some of the Compliance Accelerator reports.
Note:
If you choose the Typical option, you can choose to install and configure Veritas Advanced Supervision on the Veritas Advanced Supervision Configuration screen. You are required to enter details, such as Server Alias, Internal Port, and Website Port. Ensure that you meet the additional prerequisites. .
If you prefer not to install Veritas Advanced Supervision, you can also use the Custom setup, and then remove the Veritas Advanced Supervision option on the Custom Setup screen during installation.
- On the Accelerator Service Account Login screen, provide the accelerator service account details such as Domain, Username, and Password. Click Next.
- On the Intelligent Review Configuration screen, specify the following details, and click Next.
Server Alias
DNS Alias name or machine name for the Compliance Accelerator server.
Port
Port for the IRAPIEndPoint Website. By default, its value is 449. If required, user can change it to valid available port number.
Holding Folder path
A directory where files of the Intelligent Review features will be stored temporarily.
- Click Next.
- On the Ready to install screen, click Install to start Compliance Accelerator installation.
- If you have chosen to install the Accelerator Manager service then, when the installation program has finished, select the option to display the Enterprise Vault Accelerator Manager website. Then you can create the configuration database and customer databases.
The installation program automatically opens the Accelerator Manager website with administrator privileges if you have installed Discovery Accelerator on a server in which User Account Control (UAC) is enabled. (This is a requirement when accessing the website in such environments.) If UAC is not enabled, a Run As dialog box may prompt you for the name and password of the user account under which to access the website. Enter the details of the Vault Service account with which you manage your Enterprise Vault server.
- To ensure that all the endpoints are encrypted, Compliance Accelerator generates self-signed certificates for the IRAPIEndPoint web application during configuration. It is recommended to replace such self-signed certificates with certificates signed by well-known authorities. Import these certificates into all Enterprise Vault Storage servers and then add these certificates to the Trusted Root Certification Authorities store. If there are multiple Compliance Accelerator servers, import the certificates from all these servers.
- If you want to use the Legal Hold facility to stop users from deleting items from their archives, install a Discovery Accelerator license on each storage server in your Enterprise Vault site.
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