NetBackup™ Deployment Guide for Kubernetes Clusters
- Introduction
- Section I. Configurations
- Prerequisites
- Recommendations and Limitations
- Configurations
- Configuration of key parameters in Cloud Scale deployments
- Section II. Deployment
- Section III. Monitoring and Management
- Monitoring NetBackup
- Monitoring Snapshot Manager
- Monitoring MSDP Scaleout
- Managing NetBackup
- Managing the Load Balancer service
- Managing PostrgreSQL DBaaS
- Performing catalog backup and recovery
- Managing MSDP Scaleout
- Section IV. Maintenance
- MSDP Scaleout Maintenance
- PostgreSQL DBaaS Maintenance
- Patching mechanism for Primary and Media servers
- Upgrading
- Cloud Scale Disaster Recovery
- Uninstalling
- Troubleshooting
- Troubleshooting AKS and EKS issues
- View the list of operator resources
- View the list of product resources
- View operator logs
- View primary logs
- Socket connection failure
- Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
- Resolving the issue where the NetBackup server pod is not scheduled for long time
- Resolving an issue where the Storage class does not exist
- Resolving an issue where the primary server or media server deployment does not proceed
- Resolving an issue of failed probes
- Resolving token issues
- Resolving an issue related to insufficient storage
- Resolving an issue related to invalid nodepool
- Resolving a token expiry issue
- Resolve an issue related to KMS database
- Resolve an issue related to pulling an image from the container registry
- Resolving an issue related to recovery of data
- Check primary server status
- Pod status field shows as pending
- Ensure that the container is running the patched image
- Getting EEB information from an image, a running container, or persistent data
- Resolving the certificate error issue in NetBackup operator pod logs
- Pod restart failure due to liveness probe time-out
- NetBackup messaging queue broker take more time to start
- Host mapping conflict in NetBackup
- Issue with capacity licensing reporting which takes longer time
- Local connection is getting treated as insecure connection
- Primary pod is in pending state for a long duration
- Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
- Storage server not supporting Instant Access capability on Web UI after upgrading NetBackup
- Taint, Toleration, and Node affinity related issues in cpServer
- Operations performed on cpServer in environment.yaml file are not reflected
- Elastic media server related issues
- Failed to register Snapshot Manager with NetBackup
- Post Kubernetes cluster restart, flexsnap-listener pod went into CrashLoopBackoff state or pods were unable to connect to flexsnap-rabbitmq
- Post Kubernetes cluster restart, issues observed in case of containerized Postgres deployment
- Troubleshooting AKS-specific issues
- Troubleshooting EKS-specific issues
- Troubleshooting AKS and EKS issues
- Appendix A. CR template
Collecting the logs and the inspection information
You can collect the logs and inspection information for MSDP Scaleout for troubleshooting purpose.
Run the command kubectl msdp collect-logs
For example, kubectl msdp collect-logs -o <output path> [-n <MSDP operator namespace>] [-c <MSDP applications namespace(s)>]
Table: collect-logs command options
Option | Description |
|---|---|
-c | Comma-separated namespaces of MSDP applications. Note: If not specified, it collects MSDP applications of all namespaces. |
-f | Output format of logs/core files/MSDP history files. Available options: targz: Copy logs/core files/MSDP history files from containers and compress them by tar/gzip. raw: Copy logs/core files/MSDP history files from containers as same format in the containers. Default value: targz |
-n | Namespace of MSDP operator. Default value: msdp-operator-system |
-o | Output path of the log file. |