NetBackup™ Deployment Guide for Amazon Elastic Kubernetes Services (EKS) Cluster

Last Published:
Product(s): NetBackup (10.1)
  1. Introduction to NetBackup on EKS
    1.  
      About NetBackup deployment on Amazon Elastic Kubernetes (EKS) cluster
    2.  
      Required terminology
    3.  
      User roles and permissions
    4.  
      About MSDP Scaleout
    5.  
      About MSDP Scaleout components
    6.  
      Limitations in MSDP Scaleout
  2. Deployment with environment operators
    1. About deployment with the environment operator
      1.  
        Prerequisites
      2.  
        Contents of the TAR file
      3.  
        Known limitations
    2.  
      Deploying the operators manually
    3.  
      Deploying NetBackup and MSDP Scaleout manually
    4.  
      Configuring the environment.yaml file
    5.  
      Uninstalling NetBackup environment and the operators
    6.  
      Applying security patches
  3. Assessing cluster configuration before deployment
    1.  
      How does the webhook validation works
    2.  
      Webhooks validation execution details
    3.  
      How does the Config-Checker utility work
    4.  
      Config-Checker execution and status details
  4. Deploying NetBackup
    1.  
      Preparing the environment for NetBackup installation on EKS
    2.  
      Recommendations of NetBackup deployment on EKS
    3.  
      Limitations of NetBackup deployment on EKS
    4. About primary server CR and media server CR
      1.  
        After installing primary server CR
      2.  
        After Installing the media server CR
    5.  
      Monitoring the status of the CRs
    6.  
      Updating the CRs
    7.  
      Deleting the CRs
    8.  
      Configuring NetBackup IT Analytics for NetBackup deployment
    9.  
      Managing NetBackup deployment using VxUpdate
    10.  
      Migrating the node group for primary or media servers
  5. Upgrading NetBackup
    1.  
      Preparing for NetBackup upgrade
    2.  
      Upgrading NetBackup operator
    3.  
      Upgrading NetBackup application
    4.  
      Upgrade NetBackup during data migration
    5.  
      Procedure to rollback when upgrade fails
  6. Deploying MSDP Scaleout
    1.  
      Deploying MSDP Scaleout
    2.  
      Prerequisites
    3.  
      Installing the docker images and binaries
    4.  
      Initializing the MSDP operator
    5.  
      Configuring MSDP Scaleout
    6.  
      Using MSDP Scaleout as a single storage pool in NetBackup
    7.  
      Configuring the MSDP cloud in MSDP Scaleout
  7. Upgrading MSDP Scaleout
    1.  
      Upgrading MSDP Scaleout
  8. Monitoring NetBackup
    1.  
      Monitoring the application health
    2.  
      Telemetry reporting
    3.  
      About NetBackup operator logs
    4.  
      Expanding storage volumes
    5.  
      Allocating static PV for Primary and Media pods
  9. Monitoring MSDP Scaleout
    1.  
      About MSDP Scaleout status and events
    2.  
      Monitoring with Amazon CloudWatch
    3.  
      The Kubernetes resources for MSDP Scaleout and MSDP operator
  10. Managing the Load Balancer service
    1.  
      About the Load Balancer service
    2.  
      Notes for Load Balancer service
    3.  
      Opening the ports from the Load Balancer service
  11. Performing catalog backup and recovery
    1.  
      Backing up a catalog
    2.  
      Restoring a catalog
  12. Managing MSDP Scaleout
    1.  
      Adding MSDP engines
    2.  
      Adding data volumes
    3. Expanding existing data or catalog volumes
      1.  
        Manual storage expansion
    4.  
      MSDP Scaleout scaling recommendations
    5. MSDP Cloud backup and disaster recovery
      1.  
        About the reserved storage space
      2.  
        Cloud LSU disaster recovery
    6.  
      MSDP multi-domain support
    7.  
      Configuring Auto Image Replication
    8. About MSDP Scaleout logging and troubleshooting
      1.  
        Collecting the logs and the inspection information
  13. About MSDP Scaleout maintenance
    1.  
      Pausing the MSDP Scaleout operator for maintenance
    2.  
      Logging in to the pods
    3.  
      Reinstalling MSDP Scaleout operator
    4.  
      Migrating the MSDP Scaleout to another node group
  14. Uninstalling MSDP Scaleout from EKS
    1.  
      Cleaning up MSDP Scaleout
    2.  
      Cleaning up the MSDP Scaleout operator
  15. Troubleshooting
    1.  
      View the list of operator resources
    2.  
      View the list of product resources
    3.  
      View operator logs
    4.  
      View primary logs
    5.  
      Pod restart failure due to liveness probe time-out
    6.  
      Socket connection failure
    7.  
      Resolving an invalid license key issue
    8.  
      Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
    9.  
      Resolving the issue where the NetBackup server pod is not scheduled for long time
    10.  
      Resolving an issue where the Storage class does not exist
    11.  
      Resolving an issue where the primary server or media server deployment does not proceed
    12.  
      Resolving an issue of failed probes
    13.  
      Resolving token issues
    14.  
      Resolving an issue related to insufficient storage
    15.  
      Resolving an issue related to invalid nodepool
    16.  
      Resolving a token expiry issue
    17.  
      Resolve an issue related to KMS database
    18.  
      Resolve an issue related to pulling an image from the container registry
    19.  
      Resolving an issue related to recovery of data
    20.  
      Check primary server status
    21.  
      Pod status field shows as pending
    22.  
      Ensure that the container is running the patched image
    23.  
      Getting EEB information from an image, a running container, or persistent data
    24.  
      Resolving the certificate error issue in NetBackup operator pod logs
    25.  
      Resolving the primary server connection issue
    26.  
      Primary pod is in pending state for a long duration
    27.  
      Host mapping conflict in NetBackup
    28.  
      NetBackup messaging queue broker take more time to start
    29.  
      Local connection is getting treated as insecure connection
    30.  
      Issue with capacity licensing reporting which takes longer time
    31.  
      Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
  16. Appendix A. CR template
    1.  
      Secret
    2.  
      MSDP Scaleout CR

Upgrading NetBackup application

Ensure that all the steps mentioned in the following section are performed before performing the upgrade of NetBackup application:

See Preparing for NetBackup upgrade.

Ensure that the following server upgrade sequence is followed:

  • Primary server: Upgrade and verify it is successfully upgraded

  • MSDP server: Upgrade and verify it is successfully upgraded

  • Media server: Upgrade and verify it is successfully upgraded

Upgrading the NetBackup application

  1. To upgrade the primary server and media server, edit the environment.yaml from the new package. Copy all the fields from the preserved environment CR environment.yaml which can be obtained from the the following section:

    See Preparing for NetBackup upgrade.

    To update the primary server, update tag with new image tag in primary section in new environment.yaml file.

    To update the media server, update tag with new image tag in mediaServers section in new environment.yaml file.

    Update the storageClassName for catalog volume for primary server in Storage subsection of primary section in environment.yaml file.

    For example,

    Kind: Environment
    ...
    Spec:
     primary:
      tag: "newtag"
     mediaServers:
       tag: "newtag"
    

    Apply the changes using the following command:

    kubectl apply -f <environment.yaml>

    Primary server and media server pods would start with new container images respectively.

    Note:

    Upgrade the PrimaryServer first and then change the tag for MediaServer to upgrade. If this sequence is not followed then deployment may go into inconsistent state

    Note:

    MediaServer version should be same or lower than the PrimaryServer version after upgrade. Otherwise the deployment may go into inconsistent state.

  2. At the time of upgrade, primary server and media server status would be changed to Running. Once upgrade is completed, the status would be changed to Success again.

Perform the following if upgrade fails in between for primary server or media server

  1. Check the installation logs using the following command:

    kubectl logs <PrimaryServer-pod-name/MediaServer-pod-name> -n <PrimaryServer/MediaServer-CR-namespace>

  2. If required, check the NetBackup logs by performing exec into the pod using the following command:

    kubectl exec -it -n <PrimaryServer/MediaServer-CR-namespace> <PrimaryServer/MediaServer-pod-name> -- bash

  3. Fix the issue and restart the pod by deleting the respective pod with the following command:

    kubectl delete < PrimaryServer/MediaServer-pod-name > -n <PrimaryServer/MediaServer-CR-namespace>

  4. New pod would be created and upgrade process will be restarted for the respective NetBackup server.
  5. Data migration jobs create the pods that run before deployment of primary server. Data migration pod exist after migration for one hour only if data migration job failed. The logs for data migration execution can be checked using the following command:

    kubectl logs <migration-pod-name> -n <netbackup-environment-namespace>

    User can copy the logs to retain them even after job pod deletion using the following command:

    kubectl logs <migration-pod-name> -n <netbackup-environment-namespace> > jobpod.log

Note:

Downgrade of NetBackup servers is not supported. If this is done, there are chances of inconsistent state of NetBackup deployment.