NetBackup™ Deployment Guide for Amazon Elastic Kubernetes Services (EKS) Cluster
- Introduction to NetBackup on EKS
- Deployment with environment operators
- Assessing cluster configuration before deployment
- Deploying NetBackup
- Preparing the environment for NetBackup installation on EKS
- Recommendations of NetBackup deployment on EKS
- Limitations of NetBackup deployment on EKS
- About primary server CR and media server CR
- Monitoring the status of the CRs
- Updating the CRs
- Deleting the CRs
- Configuring NetBackup IT Analytics for NetBackup deployment
- Managing NetBackup deployment using VxUpdate
- Migrating the node group for primary or media servers
- Upgrading NetBackup
- Deploying MSDP Scaleout
- Upgrading MSDP Scaleout
- Monitoring NetBackup
- Monitoring MSDP Scaleout
- Managing the Load Balancer service
- Performing catalog backup and recovery
- Managing MSDP Scaleout
- About MSDP Scaleout maintenance
- Uninstalling MSDP Scaleout from EKS
- Troubleshooting
- View the list of operator resources
- View the list of product resources
- View operator logs
- View primary logs
- Pod restart failure due to liveness probe time-out
- Socket connection failure
- Resolving an invalid license key issue
- Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
- Resolving the issue where the NetBackup server pod is not scheduled for long time
- Resolving an issue where the Storage class does not exist
- Resolving an issue where the primary server or media server deployment does not proceed
- Resolving an issue of failed probes
- Resolving token issues
- Resolving an issue related to insufficient storage
- Resolving an issue related to invalid nodepool
- Resolving a token expiry issue
- Resolve an issue related to KMS database
- Resolve an issue related to pulling an image from the container registry
- Resolving an issue related to recovery of data
- Check primary server status
- Pod status field shows as pending
- Ensure that the container is running the patched image
- Getting EEB information from an image, a running container, or persistent data
- Resolving the certificate error issue in NetBackup operator pod logs
- Resolving the primary server connection issue
- Primary pod is in pending state for a long duration
- Host mapping conflict in NetBackup
- NetBackup messaging queue broker take more time to start
- Local connection is getting treated as insecure connection
- Issue with capacity licensing reporting which takes longer time
- Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
- Appendix A. CR template
Resolving an issue where the Storage class does not exist
The Config-Checker checks if the storage class name given in primary server/media server CR is available in the cluster.
The following error is displayed:
Error: ERROR Storage class with the <storageClassName> name does not exist.
After fixing this error, primary server or media server CR does not require any changes. In this case, NetBackup operator reconciler loop is invoked after every 10 hours. If you want to reflect the changes and invoke the NetBackup operator reconciler loop immediately, delete and reapply the primary server or media server CR.
To resolve an issue where the Storage class does not exist
- Create storage class with the same name given in primary server or media server CR with ReclaimPolicy as Retain in the cluster.
To create storage class, refer to the following link:
Amazon Elastic Kubernetes Service storage classes
In this scenario, no change in primary server or media server CR is required. As a result, reconciler loop is not invoked immediately.
- To invoke the reconciler loop again, delete the respective CR.
If it is primary server CR, use the kubectl delete -f <environment.yaml> command, or if it is media server CR, edit the Environment CR by removing the media server section in the
environment.yaml.Note:
To reuse the mediaServer section information, you must save it and apply the yaml again with the new changes using the kubectl apply -f <environment.yaml> command.
- Apply the CR again.
If it is primary server CR then reapply it using the kubectl apply -f <environment.yaml> command or if it is media server CR, add mediaServer section that was deleted earlier with required data in
environment.yamland reapply it using the kubectl apply -f <environment.yaml> command.