NetBackup™ Deployment Guide for Amazon Elastic Kubernetes Services (EKS) Cluster

Last Published:
Product(s): NetBackup (10.1)
  1. Introduction to NetBackup on EKS
    1.  
      About NetBackup deployment on Amazon Elastic Kubernetes (EKS) cluster
    2.  
      Required terminology
    3.  
      User roles and permissions
    4.  
      About MSDP Scaleout
    5.  
      About MSDP Scaleout components
    6.  
      Limitations in MSDP Scaleout
  2. Deployment with environment operators
    1. About deployment with the environment operator
      1.  
        Prerequisites
      2.  
        Contents of the TAR file
      3.  
        Known limitations
    2.  
      Deploying the operators manually
    3.  
      Deploying NetBackup and MSDP Scaleout manually
    4.  
      Configuring the environment.yaml file
    5.  
      Uninstalling NetBackup environment and the operators
    6.  
      Applying security patches
  3. Assessing cluster configuration before deployment
    1.  
      How does the webhook validation works
    2.  
      Webhooks validation execution details
    3.  
      How does the Config-Checker utility work
    4.  
      Config-Checker execution and status details
  4. Deploying NetBackup
    1.  
      Preparing the environment for NetBackup installation on EKS
    2.  
      Recommendations of NetBackup deployment on EKS
    3.  
      Limitations of NetBackup deployment on EKS
    4. About primary server CR and media server CR
      1.  
        After installing primary server CR
      2.  
        After Installing the media server CR
    5.  
      Monitoring the status of the CRs
    6.  
      Updating the CRs
    7.  
      Deleting the CRs
    8.  
      Configuring NetBackup IT Analytics for NetBackup deployment
    9.  
      Managing NetBackup deployment using VxUpdate
    10.  
      Migrating the node group for primary or media servers
  5. Upgrading NetBackup
    1.  
      Preparing for NetBackup upgrade
    2.  
      Upgrading NetBackup operator
    3.  
      Upgrading NetBackup application
    4.  
      Upgrade NetBackup during data migration
    5.  
      Procedure to rollback when upgrade fails
  6. Deploying MSDP Scaleout
    1.  
      Deploying MSDP Scaleout
    2.  
      Prerequisites
    3.  
      Installing the docker images and binaries
    4.  
      Initializing the MSDP operator
    5.  
      Configuring MSDP Scaleout
    6.  
      Using MSDP Scaleout as a single storage pool in NetBackup
    7.  
      Configuring the MSDP cloud in MSDP Scaleout
  7. Upgrading MSDP Scaleout
    1.  
      Upgrading MSDP Scaleout
  8. Monitoring NetBackup
    1.  
      Monitoring the application health
    2.  
      Telemetry reporting
    3.  
      About NetBackup operator logs
    4.  
      Expanding storage volumes
    5.  
      Allocating static PV for Primary and Media pods
  9. Monitoring MSDP Scaleout
    1.  
      About MSDP Scaleout status and events
    2.  
      Monitoring with Amazon CloudWatch
    3.  
      The Kubernetes resources for MSDP Scaleout and MSDP operator
  10. Managing the Load Balancer service
    1.  
      About the Load Balancer service
    2.  
      Notes for Load Balancer service
    3.  
      Opening the ports from the Load Balancer service
  11. Performing catalog backup and recovery
    1.  
      Backing up a catalog
    2.  
      Restoring a catalog
  12. Managing MSDP Scaleout
    1.  
      Adding MSDP engines
    2.  
      Adding data volumes
    3. Expanding existing data or catalog volumes
      1.  
        Manual storage expansion
    4.  
      MSDP Scaleout scaling recommendations
    5. MSDP Cloud backup and disaster recovery
      1.  
        About the reserved storage space
      2.  
        Cloud LSU disaster recovery
    6.  
      MSDP multi-domain support
    7.  
      Configuring Auto Image Replication
    8. About MSDP Scaleout logging and troubleshooting
      1.  
        Collecting the logs and the inspection information
  13. About MSDP Scaleout maintenance
    1.  
      Pausing the MSDP Scaleout operator for maintenance
    2.  
      Logging in to the pods
    3.  
      Reinstalling MSDP Scaleout operator
    4.  
      Migrating the MSDP Scaleout to another node group
  14. Uninstalling MSDP Scaleout from EKS
    1.  
      Cleaning up MSDP Scaleout
    2.  
      Cleaning up the MSDP Scaleout operator
  15. Troubleshooting
    1.  
      View the list of operator resources
    2.  
      View the list of product resources
    3.  
      View operator logs
    4.  
      View primary logs
    5.  
      Pod restart failure due to liveness probe time-out
    6.  
      Socket connection failure
    7.  
      Resolving an invalid license key issue
    8.  
      Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
    9.  
      Resolving the issue where the NetBackup server pod is not scheduled for long time
    10.  
      Resolving an issue where the Storage class does not exist
    11.  
      Resolving an issue where the primary server or media server deployment does not proceed
    12.  
      Resolving an issue of failed probes
    13.  
      Resolving token issues
    14.  
      Resolving an issue related to insufficient storage
    15.  
      Resolving an issue related to invalid nodepool
    16.  
      Resolving a token expiry issue
    17.  
      Resolve an issue related to KMS database
    18.  
      Resolve an issue related to pulling an image from the container registry
    19.  
      Resolving an issue related to recovery of data
    20.  
      Check primary server status
    21.  
      Pod status field shows as pending
    22.  
      Ensure that the container is running the patched image
    23.  
      Getting EEB information from an image, a running container, or persistent data
    24.  
      Resolving the certificate error issue in NetBackup operator pod logs
    25.  
      Resolving the primary server connection issue
    26.  
      Primary pod is in pending state for a long duration
    27.  
      Host mapping conflict in NetBackup
    28.  
      NetBackup messaging queue broker take more time to start
    29.  
      Local connection is getting treated as insecure connection
    30.  
      Issue with capacity licensing reporting which takes longer time
    31.  
      Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client
  16. Appendix A. CR template
    1.  
      Secret
    2.  
      MSDP Scaleout CR

About the Load Balancer service

Key features of the Load Balancer service:

  • Load balancer services are created in primary server and media server deployment that allows you to access the NetBackup application from public domains.

  • In primary server or media server CR spec, networkLoadBalancer section is used for handling the IP address and DNS name allocation for load balancer services. This section combines to sub fields type, annotations, and ipList whereas these fields are optional. If ipList is provided in CR spec, IP address count must match the replica count in case of media server CR whereas in case of primary server CR, only one IP address needs to be mentioned.

  • NetBackup supports the network load balancer with AWS Load Balancer scheme as internet-facing.

  • The networkLoadBalancer section can be used to provide static IP address and dns name allocation to the Load Balancer services.

  • FQDN must be created before being used. Refer below sections for different allowed annotations to be used in CR spec.

    • User must add the following annotations:

      service.beta.kubernetes.io/aws-load-balancer-subnets: <subnet1 name>

      In addition to the above annotations, if required user can add more annotations supported by AWS. For more information, see AWS Load Balancer Controller Annotations.

      Example: CR spec in primary server,

      networkLoadBalancer: 
      type: Private 
      annotations:
        service.beta.kubernetes.io/aws-load-balancer-subnets: <subnet1 name> 
        ipList: 
        "10.244.33.27: abc.vxindia.veritas.com"

      CR spec in media server,

      networkLoadBalancer: 
      type: Private 
      annotations:
         service.beta.kubernetes.io/aws-load-balancer-subnets: <subnet1 name> 
         ipList: 
        "10.244.33.28: pqr.vxindia.veritas.com" 
        "10.244.33.29: xyz.vxindia.veritas.com"

      The IP address, the subnet provided in ipList and annotations in networkLoadBalancer section in CR spec must belong to same availability zone that of the node group.

      Note:

      The subnet provided here should be same as the one given in node pool used for primary server and media server.

If NetBackup client is outside VPC or to access Web UI from outside VPC, then client CIDR must be added with all NetBackup ports in security group rule of cluster. Run the following command, to obtain the cluster security group:

aws eks describe-cluster --name <my-cluster> --query cluster.resourcesVpcConfig.clusterSecurityGroupId

For more information on cluster security group, see .

Add inbound rule to security group. For more information, see Add rules to a security group.

Default ports used in the Load Balancer service
  • Primary server:

    • 1556

      Used as bidirectional port. Primary server to/from media servers and primary server to/from client require this TCP port for communication.

    • 8443

      Used to inbound to java nbwmc on the primary server.

    • 443

      Used to inbound to vnet proxy tunnel on the primary server. Also, this is used Nutanix workload, communication from primary server to the deduplication media server.

    • 13781

      The MQBroker is listening on TCP port 13781. NetBackup client hosts - typically located behind a NAT gateway - be able to connect to the message queue broker (MQBroker) on the primary server.

    • 13782

      Used by primary server for bpcd process.

    • Port 22

      Used by NetBackup IT Analytics data collector for data collection.

  • Media server:

    • 1556

      Used as bidirectional port. Primary server to/from media servers and primary server to/from client require this TCP port for communication.

    • 13782

      Used by media server for bpcd process.