Enterprise Vault™ Setting up Microsoft Teams Archiving

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Product(s): Enterprise Vault (14.4)

Microsoft Teams Archiving Components

The following table provides an overview of the main components of Microsoft Teams archiving. You can configure Microsoft Teams archiving using the Enterprise Vault Administration Console.

Table: Microsoft Teams Archiving components overview

Component

Description

Teams Archiving task

The Teams Archiving task processes the JSON conversation files in the holding folder as follows:

  • Creates EML files from the segregated JSON files. 1 EML per chat room, per day.

  • Stores the conversations in the archive that is associated with the importer.

  • Applies the target retention category or retention plan.

  • Deletes the conversation files from the holding folder by default, when archiving is completed successfully. If errors occur, the task does not delete the files.

Teams holding folder

The Teams holding folder is a shared folder that is assigned to the Teams Archiving task. The folder location is in the Teams Importer properties. Conversation JSON files are placed in the folder for the archiving task to process.

Conversations which the archiving task fails to archive are not deleted automatically from the holding folder. These conversations are placed in a Failed subfolder called BrokenChatHolding.

Teams policies

A Teams policy is assigned to a Importer. The policy defines rules based on which the Importer collects data from Microsoft Teams. The Teams policies are displayed in the Administration Console, under Policies > Microsoft 365 > Teams.

Retention categories and retention plans

Retention categories are assigned to conversations when the conversations are archived. This categorization makes it easier to retrieve conversations because it is possible to search by retention category. Users can select retention categories and assign them to Teams conversations.

When Enterprise Vault archives a conversation, it is stored with the appropriate retention category. With a retention plan, you can associate a retention category with several other settings, such as a classification policy and the criteria for discarding expired conversations. All these settings can be applied to one or more archives.

For more information, refer to the topic "Working with retention categories and retention plans" in the Enterprise Vault Administrator's Guide.

Microsoft 365 Connection

Connection holds the authentication information to connect to Merge1 server and Microsoft 365 server. The Microsoft 365 Connections are displayed in the Administration Console, under Targets > Microsoft 365 > Connections.

Importer

The Importer downloads Microsoft Teams data to Veritas Enterprise Vault.

The importer properties contain following settings:

  • A Microsoft 365 Connection.

  • A Teams Policy.

  • An archive.

  • A vault store.

  • A retention category or retention plan.

  • Teams holding folder.

  • Log folder.

  • Monitored users.

  • Date Range filter.

  • Schedule information to collect Microsoft Teams data.

The Importers are displayed in the Administration Console, under Targets > Microsoft 365 > Importers.

Teams archives

A new Teams Archive is created for each importer. These are displayed in the Administration Console, under Archives > Teams.