NetBackup™ Web UI VMware Administrator's Guide
- Introducing the NetBackup web user interface
- Monitoring NetBackup
- Managing VMware servers
- Protecting VMs
- Instant access
- Instant rollback
- Continuous data protection
- VM recovery
- Troubleshooting VMware operations
Troubleshooting for CDP
Happens when the IOFilter encounters problem and hence enters into NOOP (Non-Operational) mode.
Possible reasons:
IOfilter encountered problem with datastore.
IOfilter encountered problem while reading from vmdk on ESXi server .
Workaround:
Remove the VTSTAP policy from all the disks of protected the VMs and reattach.
Happens when the storage policy is not detached from all the virtual disks of the VM. The next backups fail with error code 156.
Workaround:
Remove the Veritas I/O filter based storage (vtstap) policy from all the disks the VM that CDP protected previously. You can do this operation on the vCenter.
You may get this error when trying to subscribe one or more VMs to CDP protection plan. Occurs when the CIM server service on ESXi server is non-responsive.
Workaround:
Restart the CIM server service on the ESXi server and retry the VM subscription to CDP protection plan. You can find the CIM server service of ESXi server, under Configure > Services section of the ESXi.
Possible reasons:
When you mount a read-only file system and provide its path in the CDP gateway configuration, service is configured, but the gateway fails to start.
When you try to configure the gateway again, by giving a read/write path, the service still fails to start.
Workaround: When this happens, you need to remove the <NBU installation path>/netbackup/nbcct
directory and retry the operation.