NetBackup™ Web UI VMware Administrator's Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (9.1)
  1. Introducing the NetBackup web user interface
    1.  
      About the NetBackup web UI
    2.  
      Terminology
    3.  
      Sign in to the NetBackup web UI
    4.  
      Sign out of the NetBackup web UI
  2. Monitoring NetBackup
    1.  
      The NetBackup dashboard
    2.  
      Monitoring jobs
    3.  
      Filter jobs in the job list
  3. Managing VMware servers
    1.  
      Add VMware servers
    2.  
      Validate and update VMware server credentials
    3.  
      Browse VMware servers
    4.  
      Remove VMware servers
    5.  
      Create an intelligent VM group
    6.  
      Remove an intelligent VM group
    7.  
      Add a VMware access host
    8.  
      Remove a VMware access host
    9.  
      Change resource limits for VMware resource types
    10.  
      Change the autodiscovery frequency of VMware assets
    11.  
      Discover VMware server assets manually
  4. Protecting VMs
    1.  
      Working with VMware policies in the web UI
    2. Protect VMs or intelligent VM groups
      1.  
        Protect SQL Server data with a VMware backup
    3. Edit protection settings for a VMware asset
      1.  
        Schedules
      2.  
        Backup options and Advanced options
      3.  
        Exclude disks from backups
      4.  
        Snapshot retry options
    4.  
      Remove protection from VMs or intelligent VM groups
    5.  
      View the protection status of VMs or intelligent VM groups
  5. Instant access
    1.  
      Create an instant access VM
    2.  
      Restore files and folders from a VM backup image
    3.  
      Download files and folders from a VM backup image
    4.  
      Things to consider before you use the instant access feature
    5. Instant access Build Your Own (BYO)
      1.  
        Prerequisites of Instant Access Build Your Own (BYO)
      2.  
        Hardware configuration requirement of Instant Access Build Your Own (BYO)
      3.  
        Frequently asked questions
  6. Instant rollback
    1.  
      Prerequisites of instant rollback
    2.  
      Things to consider before you use the instant rollback feature
    3.  
      Instant rollback from a VM backup image
  7. Continuous data protection
    1.  
      CDP terminology
    2.  
      CDP Architecture
    3.  
      About continuous data protection
    4.  
      Prerequisites
    5.  
      Capacity-based licensing for CDP
    6.  
      Configuring CDP
    7.  
      Defining the CDP gateway
    8.  
      Sizing considerations
    9.  
      Limiting concurrent CDP backup jobs
    10.  
      Controlling full sync
    11.  
      Monitoring CDP jobs
    12.  
      Using accelerators with CDP
    13.  
      Recovering CDP protected VMs
    14.  
      Some limitations of CDP
    15.  
      Troubleshooting for CDP
  8. VM recovery
    1.  
      Recover a VM
    2.  
      About VMware agentless restore
    3.  
      Prerequisites and limitations of VMware agentless restores
    4.  
      Recover files and folders with VMware agentless restore
    5.  
      About restricted restore mode
  9. Troubleshooting VMware operations
    1.  
      Errors when adding VMware servers
    2.  
      Errors when browsing VMware servers
    3.  
      Errors for the Status for a newly discovered VM
    4.  
      Error when downloading files from an instant access VM
    5.  
      Troubleshooting backups and restores of excluded virtual disks
    6.  
      Restore fails for a virtual machine with multiple datastores
    7.  
      Errors when you change the recovery destination

Error when downloading files from an instant access VM

The following table describes the problems that may occur when you download individual files from an instant access VM.

Table: Errors in downloading files

Error message or cause

Explanation and recommended action

Chrome: This site can't be reached

Firefox: Server not found

Edge: Hmmm…can't reach this page

This error can occur for any of the following reasons:

  • The web UI is unable to access the NetBackup media server with the name or IP address that the NetBackup primary server uses to connect to that media server.

    For example: If the primary server connects to the media server using MSserver1.veritas.com, the web UI must also be able to reach MSserver1.veritas.com. If the primary server uses a short name for the media server such as MSserver1, the web UI must be able to reach https://MSserver1/...

    Recommended action: Verify that the primary server and the web UI use the same name or IP address to access the media server (check the hosts file). For example: If the primary server uses the media server's short name, add the media server's short name and IP address to the hosts file of the PC or other host where the web UI is running.

    The hosts file location on Windows:

    C:\Windows\System32\drivers\etc\hosts

    The hosts file location on UNIX or Linux:

    /etc/hosts

  • The web UI is unable to access the NetBackup media server because that server is behind a firewall.

    Recommended action: Contact the NetBackup security administrator.