APTARE IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): APTARE IT Analytics (10.6)
  1. Install APTARE IT Analytics Portal on a Windows server
    1.  
      Introduction
    2.  
      Portal installation memory requirements
    3.  
      Multi-language support and locale considerations (Windows)
    4.  
      Task 1: Portal and database deployment strategies (Windows)
    5.  
      Task 2: Pre-installation configuration (Windows)
    6. Task 3: Installing Oracle application binaries (Windows)
      1.  
        Troubleshoot the Oracle installation
    7.  
      Task 4: Installing Portal application binaries (Windows)
    8.  
      Task 5: Request the license key file (Windows)
    9.  
      Task 6: Log into the Portal (Windows)
    10.  
      Task 7: Install the license key file (Windows)
    11.  
      Task 8: Performing a cold backup (Windows)
    12.  
      Supported third-party and open source products
    13.  
      Uninstall the APTARE IT Analytics Portal
  2. Upgrade APTARE IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade the Oracle database application binaries to19c (Windows)
      1.  
        Upgrading the Oracle database application binaries (Windows)
    5. Upgrade APTARE IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    6.  
      Data Collector upgrades
    7.  
      Troubleshooting - manual Data Collector upgrades
    8.  
      Collector updates from the APTARE IT Analytics Portal
    9.  
      Clustered NetBackup upgrade procedure
    10.  
      Upgrade methods to incorporate enterprise objects
  3. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows July 2022 patch
  4. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new server

Task 3: Installing Oracle application binaries (Windows)

This section covers the installation and upgrade of the Oracle application binaries on a Windows Portal server.

Refer to the instructions provided with your purchase agreement confirmation email and consult the Veritas Support, if you require additional assistance.

Prerequisites for Oracle application binaries on Windows
  • Oracle 19c Windows support is limited to specific releases. Refer to the Certified Configurations Guide for supported versions.

  • The Oracle 19c binaries will be installed on a Windows server that will serve as the APTARE IT Analytics Portal server. This server cannot have any other Oracle database instances installed on it.

  • Oracle requires that you are logged in using an account that has administrative privileges.

  • To upgrade to Oracle 19c , Oracle requires a same user account that was used for the previous installation. This often is referred to as the Oracle Service User or the Oracle Home User. During the upgrade process, when prompted for the Oracle Service User Name, enter this user ID. In addition, verify this account is set up to never have the password expire.

  • The Oracle service user account can be an Active Directory account.

  • The Oracle service user must be a standard user and must not be a part of Administrator group

  • Windows User Account can be a Windows Local User, Windows Domain User or Managed Services Account (MSA). If you want to create a new user during installation, then it can only be a Windows Local User. It cannot be a Windows Domain User or an MSA.

    Note:

    If you use a Domain account, that user must login at least once to the Windows machine.

  • Per Oracle requirements, passwords cannot exceed 30 characters.

  • You cannot change the Oracle Home User once the installation is complete. To change the Oracle Home User, you must reinstall the Oracle Database software.

Install the Oracle binaries
  1. Log in to the Portal server as an Administrator. Oracle requires that you are logged in using an account that has administrative privileges.

  2. Download the executable file to your Windows Portal server.

  3. Double-click the executable file.

    sc_dbinstaller_<versionNumber>_win.exe

    The version number could be, for example, 193000

  4. The InstallAnywhere installation wizard will begin extracting files.

  5. Once the files have been extracted, the Introduction window will display. Click Next to begin the installation process.

  6. Read and accept the end-user license agreement (EULA) and click Next.

  7. Review the Pre-Installation Summary, which summarizes the product components that will be installed and describes the available and required disk space for these components.

    Note:

    The requirements shown on the following example screen may not match the requirements displayed on your installation screen. Refer to the actual Pre-Installation Summary screen for the current requirements.

  8. Click Install to start the installation of the Oracle application binaries, which places files into the C:\opt folder on your Windows server.

    • The progress bar displays the component being installed and the progress of the installation overall.

    • The command prompt window will briefly display as it is removing pre-existing environment variables.

    • The Oracle application binaries will be installed on the C:\ drive. The database itself, however, can be created on an alternate drive during the Portal installation.

  9. Enter the name of a valid user account for the Oracle Service User and click Next.

    • To install the Oracle services, Oracle requires a user account that does not have administrative privileges. This is often referred to as the Oracle Home User and it becomes the owner of the Oracle services. To create a user at the command prompt, enter:

      net user <userID> <password> /add

      When prompted for the Oracle Service User Name, enter this user ID.

  10. At this point, the Oracle Universal Installer will take over the session and start its process in the Windows command prompt window. Further actions will not be available in the InstallAnywhere window (tucked behind the command prompt window) until the Oracle Universal Installer successfully completes.

  11. When the Oracle Universal Installer completes its process successfully, press Enter.

    The command prompt window once again takes over to start the Oracle services.

  12. In the Starting Services command prompt window, enter the password for the account that you have identified as the Oracle service user. You will not see your keystrokes echoed in the window.

    You will be prompted twice for the Oracle Service User password, but the prompts are different:

    • Enter password for Oracle service user:
    • Enter <account name>'s password:

    If you enter an incorrect password too many times, the account can get locked.

    See Account lockout.

  13. Return to the InstallAnywhere window and click Done.

At this point, the Oracle Application binaries have been installed on your server and Oracle services have been created.

This completes the installation of the APTARE IT Analytics Oracle Application component. The next step is to install the APTARE IT Analytics Portal Software components.