APTARE IT Analytics Installation and Upgrade Guide for Windows

Ensure that you have a valid system backup. For additional information refer to the System Administrator Guide. Prior to executing the upgrade utility, the recommendations are:

If you have installed any patches on your present APTARE IT Analytics version, check the Release Notes to verify that they are included in this release. If you are uncertain, check with the Veritas Support. In most cases, previously installed patches are included in this release.

Close all instances of baretail.exe, as APTARE IT Analytics copies a new version during the upgrade process.

The Portal and Database components should be installed on the same server.

In the Portal, verify that the Data Collectors are set for automatic updates. This setting triggers the automatic download of updated application logic to the Data Collectors in your enterprise. This download is required to ensure the Data Collectors are running with the latest compatible version. Refer to the vendor-specific Data Collector Installation Guide for additional information about Data Collectors.

Identify the Java Version on the Data Collector Server and ensure that a 64-bit server is used for the Data Collector Server.

Beginning with release version 10.x.xx, Portal upgrades automatically enable privileges for newly added reports and certain features/functions, for all Administrators. This does not impact previously configured privileges. The Super User can manually revoke any Administrator privileges that have been automatically enabled.

Before upgrading to 10.6 or later for the first time, generate a new Veritas license with .slf extension having equal or more entitlement than the currently installed license. This license file will be required during the upgrade.

If upgrading to version 10.6 in a Shared Service environment, an additional database privilege should be provided using the following command.

sqlplus / as sysdba

alter session set container = scdb; or APTARE database Service name if not 'scdb'

GRANT EXECUTE ON DBMS_CRYPTO TO PORTAL;