APTARE IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): APTARE IT Analytics (10.6)
  1. Install APTARE IT Analytics Portal on a Windows server
    1.  
      Introduction
    2.  
      Portal installation memory requirements
    3.  
      Multi-language support and locale considerations (Windows)
    4.  
      Task 1: Portal and database deployment strategies (Windows)
    5.  
      Task 2: Pre-installation configuration (Windows)
    6. Task 3: Installing Oracle application binaries (Windows)
      1.  
        Troubleshoot the Oracle installation
    7.  
      Task 4: Installing Portal application binaries (Windows)
    8.  
      Task 5: Request the license key file (Windows)
    9.  
      Task 6: Log into the Portal (Windows)
    10.  
      Task 7: Install the license key file (Windows)
    11.  
      Task 8: Performing a cold backup (Windows)
    12.  
      Supported third-party and open source products
    13.  
      Uninstall the APTARE IT Analytics Portal
  2. Upgrade APTARE IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade the Oracle database application binaries to19c (Windows)
      1.  
        Upgrading the Oracle database application binaries (Windows)
    5. Upgrade APTARE IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    6.  
      Data Collector upgrades
    7.  
      Troubleshooting - manual Data Collector upgrades
    8.  
      Collector updates from the APTARE IT Analytics Portal
    9.  
      Clustered NetBackup upgrade procedure
    10.  
      Upgrade methods to incorporate enterprise objects
  3. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows July 2022 patch
  4. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new server

Running the upgrade utility

The following instructions assume that the Portal and Database components reside on the same server. You must be currently running APTARE IT Analytics version 10.4.00 or later to upgrade to 10.6.

  1. Ensure that all APTARE IT Analytics application services are up and running. Next, as an Administrator user on Windows, run the following command and respond to the prompts accordingly:

    C:\opt\aptare\upgrade\upgrade.bat

    • While upgrading to 10.6 or later for the first time, the upgrade utility prompts for a new license file with .slf extension. You must have equal or more entitlement than the currently consumed license capacity.

      For information on license generation and installation, see APTARE IT Analytics Licensing Guide.

    • If there are errors during the upgrade, the following banner is displayed:

         
##############################################################
# WARNING     WARNING     WARNING     WARNING     WARNING #
# Possible problems were encountered during the upgrade. #
# Please check the log file C:\opt\aptare\upgrade\logs\upgrade.log#
# for errors and contact Customer Support if necessary.#
##############################################################

  2. If the upgrade process encountered any errors, save a copy of the log file for any correspondence with the Veritas Support. You can find the upgrade log file in the following location:

    C:\opt\aptare\upgrade\logs\upgrade.log

If you have installed any patches on your present APTARE IT Analytics version, check the latest Release Notes to verify that they are included in this release. If you are uncertain, please check with Veritas Support. In most cases, previously installed patches are included in the current release.

Note:

If your upgrade fails because of an Apache version conflict, contact the Veritas Support for instructions and a link to download a new version.