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NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

Last Published: 2025-03-18

Product(s): NetBackup & Alta Data Protection (11.0)

Prerequisites for application consistent snapshots using AWS Systems Service Manager

Ensure that you perform the following before you take filesystem/application consistent snapshots using AWS Systems Service Manager (SSM) of VM workload:

SSM agent must be installed on the VM workload and the AWS SSM agent service must be active.
For more information, see Manually installing SSM Agent.

An IAM role attached to the VM workload must be updated with the policy having the following permissions and AmazonSSMManagedInstanceCore policy:

{
            "Sid": "providerManagedConsistency",
            "Effect": "Allow",
            "Action": [
                "ec2:CreateSnapshots",
                "ec2:CreateTags",
                "ec2:CreateSnapshot"
            ],
            "Resource": [
                "*"
            ]
     }

See AWS permissions required by NetBackup Snapshot Manager.

For Windows	For Linux
AWSPowerShell version greater than or equal to 4.1.144 (AWS PowerShell) AWS VSS Components version greater than or equal to 2.3.2 (Install the VSS package) Note: If the above modules are not installed, then NetBackup Snapshot Manager will install them if the VM workload has access to the internet. For a complete list of supported Windows OS version and AWS VSS component package, refer to AWS VSS solution version history.	Install or update the latest version of the AWS CLI. Install or update the latest version of the AWS CLI
By default application consistent snapshot would be be taken.	A filesystem consistent snapshot will be taken. If application consistent snapshots must be taken, then perform the following steps: The directory (`/etc/veritas`) must be present on Linux VM workload, if not present create it. Create `provider_managed_consistency.conf` file within the `/etc/veritas` directory as follows: # cat /etc/veritas/provider_managed_consistency.conf PRE_SCRIPT_LOCATION = "/preScript.sh" PRE_SCRIPT_PARAMS = "" POST_SCRIPT_LOCATION = "/postScript.sh" POST_SCRIPT_PARAMS = "" The user must create pre and post-scripts and add its absolute path in `provider_managed_consistency.conf` file. Pre-scripts invoke native application APIs, which quiesce the IOs, and flush in-memory content to the disk. These actions ensure that the snapshot is application consistent. Post-scripts use native application APIs to thaw the IOs, which enable the application to resume normal operations after the VM snapshot. Pre-script parameters must be passed to `PRE_SCRIPT_PARAMS` and post-script parameters must be passed to `POST_SCRIPT_PARAMS` key. Modify the permission of the files as follows: chmod 700 /preScript.sh /postScript.sh

For Windows

For Linux

AWSPowerShell version greater than or equal to 4.1.144 (AWS PowerShell)
AWS VSS Components version greater than or equal to 2.3.2 (Install the VSS package)

Note:

If the above modules are not installed, then NetBackup Snapshot Manager will install them if the VM workload has access to the internet.

For a complete list of supported Windows OS version and AWS VSS component package, refer to AWS VSS solution version history.

Install or update the latest version of the AWS CLI.

Install or update the latest version of the AWS CLI

By default application consistent snapshot would be be taken.

A filesystem consistent snapshot will be taken.

If application consistent snapshots must be taken, then perform the following steps:

The directory (/etc/veritas) must be present on Linux VM workload, if not present create it.

Create provider_managed_consistency.conf file within the /etc/veritas directory as follows:

# cat /etc/veritas/provider_managed_consistency.conf
 
PRE_SCRIPT_LOCATION = "/preScript.sh"
PRE_SCRIPT_PARAMS = ""
POST_SCRIPT_LOCATION = "/postScript.sh"
POST_SCRIPT_PARAMS = ""

The user must create pre and post-scripts and add its absolute path in provider_managed_consistency.conf file.
Pre-scripts invoke native application APIs, which quiesce the IOs, and flush in-memory content to the disk. These actions ensure that the snapshot is application consistent.
Post-scripts use native application APIs to thaw the IOs, which enable the application to resume normal operations after the VM snapshot.
Pre-script parameters must be passed to PRE_SCRIPT_PARAMS and post-script parameters must be passed to POST_SCRIPT_PARAMS key.
Modify the permission of the files as follows:
chmod 700 /preScript.sh /postScript.sh

If the above prerequisites are met, then by default NetBackup Snapshot Manager would take filesystem/application consistent snapshot of the VM workload. When AWS cloud provider plug-in is configured, then a new SSM document with name Veritas-Consistent-Snapshot would be created in the specified AWS account and region. This SSM document is managed by NetBackup Snapshot Manager and must not be modified by the user.

The logs can be located at the following respective location:

Snapshot Manager: /cloudpoint/logs/flexsnap.log
Host VM: Check the Amazon SSM logs (Viewing SSM Agent logs)