NetBackup™ Snapshot Manager Install and Upgrade Guide

Last Published:
Product(s): NetBackup (10.2)
  1. Introduction
    1.  
      About the deployment approach
    2.  
      Deciding where to run NetBackup Snapshot Manager
    3.  
      About deploying NetBackup Snapshot Manager in the cloud
  2. Section I. NetBackup Snapshot Manager installation and configuration
    1. Preparing for NetBackup Snapshot Manager installation
      1.  
        Meeting system requirements
      2.  
        NetBackup Snapshot Manager host sizing recommendations
      3.  
        NetBackup Snapshot Manager extension sizing recommendations
      4.  
        Creating an instance or preparing the host to install NetBackup Snapshot Manager
      5.  
        Installing container platform (Docker, Podman)
      6.  
        Creating and mounting a volume to store NetBackup Snapshot Manager data
      7.  
        Verifying that specific ports are open on the instance or physical host
      8.  
        Preparing NetBackup Snapshot Manager for backup from snapshot jobs
    2. Deploying NetBackup Snapshot Manager using container images
      1.  
        Before you begin installing NetBackup Snapshot Manager
      2.  
        Installing NetBackup Snapshot Manager in the Docker/Podman environment
      3.  
        Verifying that NetBackup Snapshot Manager is installed successfully
      4.  
        Restarting NetBackup Snapshot Manager
    3. Deploying NetBackup Snapshot Manager extensions
      1.  
        Before you begin installing NetBackup Snapshot Manager extensions
      2.  
        Downloading the NetBackup Snapshot Manager extension
      3. Installing the NetBackup Snapshot Manager extension on a VM
        1.  
          Prerequisites to install the extension on VM
        2.  
          Installing the extension on a VM
      4. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (AKS) in Azure
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in Azure
        2.  
          Installing the extension on Azure (AKS)
      5. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (EKS) in AWS
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in AWS
        2. Installing the extension on AWS (EKS)
          1.  
            Install extension using the extension script
      6. Installing the NetBackup Snapshot Manager extension on a managed Kubernetes cluster (GKE) in GCP
        1.  
          Prerequisites to install the extension on a managed Kubernetes cluster in GCP
        2.  
          Installing the extension on GCP (GKE)
      7.  
        Install extension using the Kustomize and CR YAMLs
      8.  
        Managing the extensions
    4. NetBackup Snapshot Manager cloud providers
      1.  
        Why to configure the NetBackup Snapshot Manager cloud providers?
      2. AWS plug-in configuration notes
        1.  
          Prerequisites for configuring the AWS plug-in
        2.  
          Configuring AWS permissions for NetBackup Snapshot Manager
        3.  
          AWS permissions required by NetBackup Snapshot Manager
        4.  
          Before you create a cross account configuration
      3. Google Cloud Platform plug-in configuration notes
        1.  
          Google Cloud Platform permissions required by NetBackup Snapshot Manager
        2.  
          Configuring a GCP service account for NetBackup Snapshot Manager
        3.  
          Preparing the GCP service account for plug-in configuration
        4.  
          GCP cross-project restore configuration
      4. Microsoft Azure plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure
        2.  
          About Azure snapshots
      5. Microsoft Azure Stack Hub plug-in configuration notes
        1.  
          Configuring permissions on Microsoft Azure Stack Hub
        2.  
          Configuring staging location for Azure Stack Hub VMs to restore from backup
    5. Configuration for protecting assets on cloud hosts/VM
      1.  
        Deciding which feature (on-host agent or agentless) of NetBackup Snapshot Manager is to be used for protecting the assets
      2. Protecting assets with NetBackup Snapshot Manager's on-host agent feature
        1. Installing and configuring NetBackup Snapshot Manager agent
          1.  
            Downloading and installing the NetBackup Snapshot Manager agent
          2. Linux-based agent
            1.  
              Preparing to install the Linux-based agent
            2.  
              Registering the Linux-based agent
          3. Windows-based agent
            1.  
              Preparing to install the Windows-based agent
            2.  
              Registering the Windows-based agent
        2. Configuring the NetBackup Snapshot Manager application plug-in
          1.  
            Configuring an application plug-in
          2. Microsoft SQL plug-in
            1.  
              Microsoft SQL plug-in configuration requirements
            2.  
              Restore requirements and limitations for Microsoft SQL Server
            3.  
              Steps required before restoring SQL AG databases
            4.  
              Additional steps required after restoring SQL AG databases
            5. Additional steps required after a SQL Server instance snapshot restore
              1.  
                Steps required after a SQL Server host-level restore
              2.  
                Steps required after a SQL Server instance disk-level snapshot restore to new location
          3. Oracle plug-in
            1. Oracle plug-in configuration requirements
              1.  
                Optimizing your Oracle database data and metadata files
            2.  
              Restore requirements and limitations for Oracle
            3.  
              Additional steps required after an Oracle snapshot restore
      3. Protecting assets with NetBackup Snapshot Manager's agentless feature
        1. Prerequisites for the agentless configuration
          1.  
            Configuring SMB for Windows (Optional)
          2.  
            Configuring WMI security for Windows (optional)
        2.  
          Configuring the agentless feature
        3.  
          Configuring the agentless feature after upgrading NetBackup Snapshot Manager
    6. NetBackup Snapshot Manager assets protection
      1. NetBackup protection plan
        1.  
          Creating a NetBackup protection plan for cloud assets
        2.  
          Subscribing cloud assets to a NetBackup protection plan
      2.  
        Configuring VSS to store shadow copies on the originating drive
      3.  
        Additional steps required after restoring an AWS RDS database instance
    7. Volume Encryption in NetBackup Snapshot Manager
      1.  
        About volume encryption support in NetBackup Snapshot Manager
      2.  
        Volume encryption for Azure
      3.  
        Volume encryption for GCP
      4.  
        Volume encryption for AWS
    8. NetBackup Snapshot Manager security
      1.  
        Configuring security for Azure Stack
      2.  
        Configuring the cloud connector for Azure Stack
      3.  
        CA configuration for Azure Stack
      4.  
        Securing the connection to NetBackup Snapshot Manager
  3. Section II. NetBackup Snapshot Manager maintenance
    1. NetBackup Snapshot Manager logging
      1.  
        About NetBackup Snapshot Manager logging mechanism
      2. How Fluentd-based NetBackup Snapshot Manager logging works
        1.  
          About the NetBackup Snapshot Manager fluentd configuration file
        2.  
          Modifying the fluentd configuration file
      3.  
        NetBackup Snapshot Manager logs
      4.  
        Agentless logs
      5.  
        Troubleshooting NetBackup Snapshot Manager logging
    2. Upgrading NetBackup Snapshot Manager
      1.  
        About NetBackup Snapshot Manager upgrades
      2.  
        Supported upgrade path
      3.  
        Upgrade scenarios
      4.  
        Preparing to upgrade NetBackup Snapshot Manager
      5.  
        Upgrading NetBackup Snapshot Manager
      6.  
        Upgrading NetBackup Snapshot Manager using patch or hotfix
      7. Migrating and upgrading NetBackup Snapshot Manager
        1.  
          Before you begin migrating NetBackup Snapshot Manager
        2.  
          Migrate and upgrade NetBackup Snapshot Manager on RHEL 8.6 or 8.4
      8.  
        GCP configuration for migration from zone to region
      9. Post-upgrade tasks
        1.  
          Upgrading NetBackup Snapshot Manager extensions
      10.  
        Post-migration tasks
    3. Uninstalling NetBackup Snapshot Manager
      1.  
        Preparing to uninstall NetBackup Snapshot Manager
      2.  
        Backing up NetBackup Snapshot Manager
      3.  
        Unconfiguring NetBackup Snapshot Manager plug-ins
      4.  
        Unconfiguring NetBackup Snapshot Manager agents
      5.  
        Removing the NetBackup Snapshot Manager agents
      6.  
        Removing NetBackup Snapshot Manager from a standalone Docker host environment
      7.  
        Removing NetBackup Snapshot Manager extensions - VM-based or managed Kubernetes cluster-based
      8.  
        Restoring NetBackup Snapshot Manager
    4. Troubleshooting NetBackup Snapshot Manager
      1.  
        Troubleshooting NetBackup Snapshot Manager
      2.  
        SQL snapshot or restore and granular restore operations fail if the Windows instance loses connectivity with the NetBackup Snapshot Manager host
      3.  
        Disk-level snapshot restore fails if the original disk is detached from the instance
      4.  
        Discovery is not working even after assigning system managed identity to the control node pool
      5.  
        Performance issue with GCP backup from snapshot
      6.  
        Post migration on host agents fail with an error message
      7.  
        File restore job fails with an error message
      8.  
        Acknowledgment not received for datamover
      9.  
        Upgrade of extension on AWS (EKS) fails when upgrading through script
      10.  
        Backup from snapshot job fails with timeout error

Migrate and upgrade NetBackup Snapshot Manager on RHEL 8.6 or 8.4

Perform the following steps to migrate NetBackup Snapshot Manager 10.0 or 10.0.0.1 from your RHEL 7.x host to the new RHEL 8.6 or 8.4 host.

To upgrade NetBackup Snapshot Manager in docker environment

  1. Download the NetBackup Snapshot Manager upgrade installer.

    Example: NetBackup_SnapshotManager_<version>.tar.gz

  2. Un-tar the image file and list the contents:
    # ls
    NetBackup_SnapshotManager_10.2.x.x.xxxx.tar.gz
    netbackup-flexsnap-10.2.x.x.xxxx.tar.gz
    flexsnap_preinstall.sh
    
  3. Run the following command to prepare the NetBackup Snapshot Manager host for installation:

    # sudo ./flexsnap_preinstall.sh

  4. Upgrade NetBackup Snapshot Manager by running the following command:
    # docker run -it --rm -u 0
    -v /cloudpoint:/cloudpoint
    -v /run/docker/docker.sock:/run/docker/docker.sock 
    veritas/flexsnap-deploy:<new_version> install

    For an unattended installation, use the following command:

    # docker run -it --rm -u 0
    -v /cloudpoint:/cloudpoint
    -v /run/docker/docker.sock:/run/docker/docker.sock
    veritas/flexsnap-deploy:<new_version> install -y

    Here, new_version represents the NetBackup Snapshot Manager version you are upgrading to.

    The -y option passes an approval for all the subsequent installation prompts and allows the installer to proceed in a non-interactive mode.

    Note:

    Ensure that you enter the command without any line breaks.

    The installer first loads the individual service images and then launches them in their respective containers.

  5. (Optional) Run the following command to remove the previous version images.

    # docker rmi -f <imagename>:<oldimage_tagid>

  6. To verify that the new NetBackup Snapshot Manager version is installed successfully:

    See Verifying that NetBackup Snapshot Manager is installed successfully.

To migrate NetBackup Snapshot Manager in Podman environment

  1. On the RHEL 7.x host, verify that there are no protection policy snapshots or other operations in progress and then stop NetBackup Snapshot Manager by running the following command:
    # sudo docker run -it --rm
    -v /cloudpoint:/cloudpoint
    -v /var/run/docker.sock:/var/run/docker.sock
    veritas/flexsnap-cloudpoint:<current_version> stop

    Here, current_version represents the currently installed NetBackup Snapshot Manager version.

    Example:

    # sudo docker run -it --rm -v /cloudpoint:/cloudpoint 
    -v /var/run/docker.sock:/var/run/docker.sock 
    veritas/flexsnap-cloudpoint:9.1.0.0.9349 stop

    Note:

    This is a single command. Ensure that you enter the command without any line breaks.

    The NetBackup Snapshot Manager containers are stopped one by one. Messages similar to the following appear on the command line:

    Stopping the services
    Stopping container: flexsnap-core.8a51aac1848c404ab61e4625d7b88703 ...done
    Stopping container: flexsnap-core-long-15 ...done
    Stopping container: flexsnap-core-long-14 ...done
    Stopping container: flexsnap-core-long-13 ...done
    Stopping container: flexsnap-core-long-12 ...done
    Stopping container: flexsnap-core-long-11 ...done
    Stopping container: flexsnap-core-long-10 ...done
    Stopping container: flexsnap-core-long-9 ...done
    Stopping container: flexsnap-core-long-8 ...done
    Stopping container: flexsnap-core-long-7 ...done
    Stopping container: flexsnap-core-long-6 ...done
    Stopping container: flexsnap-core-long-5 ...done
    Stopping container: flexsnap-core-long-4 ...done
    Stopping container: flexsnap-core-long-3 ...done
    Stopping container: flexsnap-core-long-2 ...done
    Stopping container: flexsnap-core-long-1 ...done
    Stopping container: flexsnap-core-long-0 ...done
    Stopping container: flexsnap-core-15 ...done
    Stopping container: flexsnap-core-14 ...done
    Stopping container: flexsnap-core-13 ...done
    Stopping container: flexsnap-core-12 ...done
    Stopping container: flexsnap-core-11 ...done
    Stopping container: flexsnap-core-10 ...done
    Stopping container: flexsnap-core-9 ...done
    Stopping container: flexsnap-core-8 ...done
    Stopping container: flexsnap-core-7 ...done
    Stopping container: flexsnap-core-6 ...done
    Stopping container: flexsnap-core-5 ...done
    Stopping container: flexsnap-core-4 ...done
    Stopping container: flexsnap-core-3 ...done
    Stopping container: flexsnap-core-2 ...done
    Stopping container: flexsnap-core-1 ...done
    Stopping container: flexsnap-core-0 ...done
    Stopping container: flexsnap-nginx ...done
    Stopping container: flexsnap-core ...done
    Stopping container: flexsnap-core ...done
    Stopping container: flexsnap-scheduler ...done
    Stopping container: flexsnap-idm ...done
    Stopping container: flexsnap-core ...done
    Stopping container: flexsnap-core ...done
    Stopping container: flexsnap-core ...done
    Stopping container: flexsnap-api-gateway ...done
    Stopping container: flexsnap-certauth ...done
    Stopping container: flexsnap-rabbitmq ...done
    Stopping container: flexsnap-mongodb ...done
    Stopping container: flexsnap-fluentd ...done

    Wait for all the NetBackup Snapshot Manager containers to be stopped and then proceed to the next step.

  2. Migrate the NetBackup Snapshot Manager configuration data to the RHEL 8.6 or 8.4 host:
    • If you have created a new system with RHEL 8.6 or 8.4:

      • Run the following command to unmount /cloudpoint from the current host.

        # umount /cloudpoint

      • Detach the data disk that was mounted on /cloudpoint mountpoint.

        Note:

        For detailed instructions to detach or attach the data disks, follow the documentation provided by your cloud or storage vendor.

      • On the RHEL8.6 or 8.4 host, run the following commands to create and mount the disk:

        # mkdir /cloudpoint

        # mount /dev/<diskname> /cloudpoint

        For vendor-specific details

        See Creating and mounting a volume to store NetBackup Snapshot Manager data.

    • If you have upgraded from RHEL 7.x to RHEL 8.6 or 8.4, copy the /cloudpoint mountpoint data from RHEL 7.x system and move it to the RHEL8.6 or 8.4 system under /cloudpoint folder.

    This concludes the NetBackup Snapshot Manager migration process.

    After migration, install the new_version on the new host by following the steps mentioned in the To upgrade NetBackup Snapshot Manager in docker environment.

  3. During migration process, if NetBackup Snapshot Manager is migrated to another system or IP address is changed, then regenerate the certificates as follows:
    • Stop the NetBackup Snapshot Manager services using the following command:

      # podman run -it --rm -u 0 -v /cloudpoint:/cloudpoint -v /run/podman/podman.sock:/run/podman/podman.sock veritas/flexsnap-deploy:10.2.x.x.xxxx stop

    • Regenerate the certificates using the following command:

      /cloudpoint/scripts/cp_regenerate_certs.sh -i <CP_IP_ADDRESS> -h <CP_HOSTNAME>

      Setting up certificate authority ...done
      Generating certificates for servers ...done
      Generating certificates for clients ...done
      Adding MongoDB and RabbitMQ certificate to the trust store ...[Storing /cloudpoint/keys/idm_store]
      [Storing /cloudpoint/keys/flexsnap-idm_store]
      done
      Creating symlinks for nginx certificates ...done
    • Start the NetBackup Snapshot Manager services using the following command:

      # podman run -it --rm -u 0 -v /cloudpoint:/cloudpoint -v /run/podman/podman.sock:/run/podman/podman.sock veritas/flexsnap-deploy:10.2.x.x.xxxx start

  4. Depending on the following appropriate scenario, update the /cloudpoint/openv/netbackup/bp.conf file to update the value of CLIENT_NAME to new Snapshot Manager IP/hostname.
    • If IP address does not change, then edit the NetBackup Snapshot Manager server entry and provide a reissue token generated for the NetBackup Snapshot Manager host.

    • If IP address changes, then disable the previous NetBackup Snapshot Manager host, and add a NetBackup Snapshot Manager host with new IP address. Then perform the following steps:

      • Revoke the certificate of previous NetBackup Snapshot Manager host.

      • Add the mapping of new NetBackup Snapshot Manager host IP/hostname into the previous NetBackup Snapshot Manager host using the host mappings.

      • Generate reissue token by selecting previous NetBackup Snapshot Manager host, then use that token to edit the new NetBackup Snapshot Manager host. Old NetBackup Snapshot Manager host Certificate entry and Host Mapping would be replaced.

  5. After migrating NetBackup Snapshot Manager to a RHEL 8.6 or 8.4 host, perform the following steps to upgrade NetBackup Snapshot Manager to 10.2.

    See Upgrading NetBackup Snapshot Manager.

  6. This concludes the migration and upgrade process for NetBackup Snapshot Manager. Verify that your NetBackup Snapshot Manager configuration settings and data are preserved as is.