Veritas NetBackup™ Flex Scale Administrator's Guide
- Product overview
- Viewing information about the NetBackup Flex Scale cluster environment
- NetBackup Flex Scale infrastructure management
- User management
- Node and disk management
- License management
- NetBackup Flex Scale network management
- Bonding operations
- Data network configurations
- NetBackup Flex Scale infrastructure monitoring
- Resiliency in NetBackup Flex Scale
- Site-based disaster recovery in NetBackup Flex Scale
- NetBackup Flex Scale security
- Troubleshooting
- Appendix A. Configuring NetBackup optimized duplication
- Appendix B. Disaster recovery terminologies
Collecting logs for cluster nodes
You can collect logs for an individual node in the cluster or for all the cluster nodes for error analysis and troubleshooting. You can choose to collect logs for all the components to get a comprehensive view of the system, or you can collect logs for specific components that have an issue.
- Use any one of the following options to log in using an user account with an Appliance administrator role, which you created when you configured the cluster:
Log in to the NetBackup web interface
https://ManagementServerIPorFQDN
where ManagementServerIPorFQDN is the public IP address that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Appliance management.Log in to the NetBackup Flex Scale web interface
https://ManagementServerIPorFQDN:14161
where ManagementServerIPorFQDN is the public IP address that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration.
- In the left navigation pane click Settings, and then click Diagnostics.
- Click Generate log package.
- On the Generate log package, under Log types select the components for which you want to collect the logs.
Component
Description
NAS
Generic product information.
OS
Debug information collected by the Red Hat Enterprise Linux sosreport command.
Explorer
Logs and system environment data collected by the
VxExplorer
utility.Install
Installation logs located in the
/opt/VRTS/install/logs
/ directory.NAS Process stacks
Stack trace for running daemons.
NetBackup
Logs for NetBackup services and components.
Appliance
Hardware-specific logs.
SDS
Policy-based storage provisioning logs.
API Gateway
API Gateway logs.
Upgrade
Upgrade logs.
- Under Nodes, select the nodes for which you want to collect the logs.
- Under Package options, specify a name for the log package and optionally the case number if provided by Veritas Support.
- Click Generate log package.
To view the progress of the operation, click View details on the Diagnostics page. If you had specified the case number, it is prefixed to the package name. The generated log package is displayed under Packaged logs. You can now download the package to your node or upload it to Veritas Support for error analysis.
See Downloading logs.