Veritas CloudPoint Release Notes
- Getting help
- New features, enhancements, and changes
- Tag-based asset protection for production environments
- Support for AWS nitro-based instances that use NVMe devices
- Single File Restore (SFR) supported on Linux root file system
- Support for Hitachi storage arrays
- Support for InfiniBox storage arrays
- CloudPoint REST API version updated to /v3
- Updates to the CloudPoint plug-in for Microsoft Azure
- Unconfigure plug-in and disconnect host option now available from the CloudPoint user interface (UI)
- Support for AWS GovCloud (US)
- Limitations
- CloudPoint support for AWS regions and GCP zones (14446)
- Limitations on replicating and restoring assets
- If two snapshot operations are performed on an instance at the same time, the second one fails
- You cannot delete snapshots created by an Amazon snapshot policy
- CloudPoint cannot snapshot LUNs which are under a consistency group for Dell EMC Unity arrays (3977)
- Known issues
- Azure instance image cleanup failed (7253)
- Agent services restarting continuously (8030)
- CloudPoint does not support 'Overwrite existing' restore option for file system and application's host-level snapshot (8924)
- If a snapshot creation policy is run in parallel with in-place restore, the policy may fail. When the policy is run again, it succeeds (8142)
- When AWS is configured with different regions in parallel, stacks are added in the logs (7481)
- Some errors are logged in the nginx_error.log file (6593)
- CloudPoint is not able to find Google cloud network configuration (3254)
- Signing out from a non-admin account and signing in as an admin gives limited access (2862)
- Configuring multiple plug-ins may cause an error (6562)
- Assets (instances) are not getting discovered for Azure (6953)
- CloudPoint incorrectly allows snapshot operations on operating system native file systems (12285)
- Application-consistent snapshot operations for ext2 file system assets fail (12948)
- Snapshot operations might hang if CloudPoint host restarts (14757, 9039)
- Indexing may fail if snapshot is not local to the CloudPoint host (14127)
- Disk-level snapshot restore to the same location fails if an application was previously added and removed on the same disk (13196)
- Disk-level snapshot restore fails if MongoDB configuration file is at a non-default location (13130)
- Multiple simultaneous restore operations on the same AWS instance may fail (14286)
- During a policy run, a snapshot failure of one of the assets causes the other successful snapshots to be orphaned (14760)
- Classification fails if the snapshot contains encrypted files (15858)
- CloudPoint upgrade may stall if the Docker version is not 18.03 (15846)
- Classification job may fail with a partition detection error (15554)
- CloudPoint UI incorrectly displays internal storage objects (15611)
- Fixed issues
During a policy run, a snapshot failure of one of the assets causes the other successful snapshots to be orphaned (14760)
This issue may occur when a CloudPoint protection policy is assigned to two or more assets. If the CloudPoint on-host plug-in that manages the asset is not online on the host when the policy is run, then the application-consistent snapshot creation for that asset might fail. If the snapshot operation for at least one of the assets in the policy fails, the policy run is marked as failed even if the snapshots for all the other remaining assets get created successfully.
As a result, the snapshots that get created successfully are no longer associated with the policy that triggered those snapshots. These snapshots are not accounted for in the snapshot retention count defined in the policy. These snapshots do not get deleted automatically during subsequent policy runs and remain in an orphaned state.
This behavior is applicable only in case of application-consistent snapshots. For host and disk-level snapshots, even if snapshot creation fails for one of the assets, the policy run is not marked as failed and the policy retention count works as intended.
Workaround:
There is no known workaround for this issue. You may have to troubleshoot the snapshot failure and then manually remove such orphaned policy-based snapshots from the CloudPoint configuration.