Veritas Access Appliance Initial Configuration Guide

Last Published:
Product(s): Appliances (8.0)
Platform: Access Appliance OS,Veritas 3340,Veritas 3350
  1. Getting to know the Access Appliance
    1.  
      About the Veritas Access Appliance
    2. About the Access Appliance administration interfaces
      1.  
        Using the Access Appliance shell menu
    3.  
      About licensing the Access Appliance
    4.  
      Where to find the documentation
  2. Preparing to configure the appliance
    1.  
      Initial configuration requirements
    2.  
      About obtaining IP addresses for Veritas Access
    3.  
      Network and firewall requirements
    4.  
      About network connections for the appliance
  3. Configuring the appliance for the first time
    1. How to configure the Access Appliance for the first time
      1.  
        Configuring the Access cluster on the appliance
  4. Getting started with the Veritas Access GUI
    1.  
      Accessing the Veritas Access web interface
  5. Network connection management
    1. Configuring network address settings on the appliance nodes
      1.  
        Deleting network settings on appliance nodes
      2.  
        About NIC1 (eth0) port usage on the appliance nodes
      3.  
        About IPv4-IPv6-based network support on the Access Appliance
    2. Configuring VLAN settings on the appliance nodes
      1.  
        Viewing VLAN settings
      2.  
        Deleting a VLAN
    3. About the Veritas Remote Management Console
      1.  
        Configuring the IPMI port on an appliance node
      2.  
        Managing IPMI users on an appliance node
      3.  
        Resetting the IPMI on an appliance node
  6. Monitoring the appliance
    1.  
      About hardware monitoring in the Access GUI
    2. About Veritas AutoSupport on the Access Appliance
      1.  
        Setting up AutoSupport on the appliance
      2.  
        Using a proxy server with the appliance
    3.  
      Setting up email notifications on the appliance
    4.  
      Setting up SNMP notifications on the appliance
    5.  
      Testing the appliance hardware
  7. Resetting the appliance to factory settings
    1.  
      About appliance factory reset
    2.  
      Performing factory reset for cluster nodes
  8. Appliance security
    1.  
      About Access Appliance security
    2. About Access appliance user account privileges
      1. Access appliance admin password specifications
        1.  
          Password encryption and handling on the Access appliance
    3.  
      About forced password changes
    4.  
      Changing the Maintenance user account password
    5. About the Access Appliance intrusion detection system
      1.  
        Reviewing SDCS events on the Access Appliance
      2.  
        Auditing the SDCS logs on an Access Appliance
      3.  
        About SDCS event type codes and severity codes on an Access appliance node
      4.  
        Changing the SDCS log retention settings on an Access Appliance node
    6.  
      About the Access Appliance intrusion prevention system
    7. About Access appliance operating system security
      1.  
        Vulnerability scanning of the Access Appliance
      2.  
        Disabled service accounts on the Access appliance
    8.  
      About data security on the Access appliance
    9.  
      About data integrity on the Access appliance
    10. Recommended IPMI settings on the Access appliance
      1.  
        Replacing the default IPMI SSL certificate on the Access appliance

About Veritas AutoSupport on the Access Appliance

Veritas AutoSupport is a free service that enables proactive monitoring, management, and support of the appliance's health and performance 24 hours a day, 7 days a week. The AutoSupport service identifies risks and issues with the appliance and alerts you and/or service engineers to enable proactive handling and risk mitigation.

The Veritas AutoSupport service is delivered using two components: The appliance Call Home service and the MyAppliance web portal. When Call Home is enabled, the appliance uploads diagnostic and heartbeat data over SSL-encrypted channels to a Veritas secure operations center for further processing. The MyAppliance portal then uses the Call Home data to provide a comprehensive view of appliance health and performance information, as well as support case management.

Note:

Call Home is not supported in a pure IPv6 network configuration.

AutoSupport technical details

  • Call Home is enabled by default and uses HTTPS (secure and encrypted protocol) with port 443 for all communication with Veritas AutoSupport servers.

  • If you configured the appliance to use a proxy server to connect to the Internet, Call Home uses that proxy server to communicate with the AutoSupport servers.

  • The appliance initiates all communications with the AutoSupport servers.

For more information about the data that AutoSupport collects and when it is sent to Veritas, refer to the Veritas Appliance AutoSupport 2.0 Reference Guide.

More Information

Setting up AutoSupport on the appliance