Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide
- About Folder Sync
- Requirements for Folder Sync
- Preparing the service and admin accounts for Folder Sync
- Service account and administration account requirements for Folder Sync
- Creating the Folder Sync service account
- Preparing the administration account for Exchange 2016 or 2013
- Preparing the administration account for Exchange 2010
- Preparing the administration account for Exchange 2007
- Preparing an administration account for Office 365
- Installing or upgrading Folder Sync
- Configuring the Folder Sync task
- Running and scheduling Folder Sync synchronizations
- About performing and scheduling Folder Sync synchronizations
- Performing a "Run Now" Folder Sync synchronization
- Configuring scheduled Folder Sync synchronizations
- About Folder Sync scheduling and choosing a scheduling strategy
- Creating scheduled Folder Sync synchronization events
- Selecting the mailboxes to target for scheduled Folder Sync synchronizations
- Changing the iterative restart period for scheduled Folder Sync synchronization events
- Monitoring and managing Folder Sync
- About monitoring and managing Folder Sync
- Viewing the All Mailboxes table
- Viewing the Folder Sync job list
- Viewing the Folder Sync mailbox report
- Viewing the Folder Sync status report
- Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
- Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
- Troubleshooting Folder Sync
Changes introduced in version 1.14.0
Folder Sync 1.14.0 (V1.95.7815 binaries) is the latest version of Folder Sync. This version contains the following update:
The syncing of the mailbox list is shown in the Job List view.
An issue with users having two separate mailboxes migrated causing sync to fail, has been fixed.
The tblThread table is purged during schedule startup.
Modern authentication is used for EWS and PowerShell connections to Exchange online.
In the All Mailboxes view, columns added for the database and Exchange server names.
A deactivated server does not impact the performance of the task list.
The EWS throttling rate is lowered by increasing the number of messages per batch retrieved from Exchange.
Exchange Web Services (EWS) throttling errors are handled by retrying up to three times after a short waiting time. This wait time is based on the BackOffMilliseconds header of the EWS response. A log is written for each retry (search for ServerBusyException, retry).
The ArchiveAcceleratorSynchService.exe.config and the DeselectMailboxWhenNotFound (default: True) settings are added, which enable/disable the deselection of mailboxes that the Mailbox Actionability Check cannot find.
The error received at the time of checking account actionability (a check made only for O365 mailboxes) of users having a UPN and primary SMTP that are different from each other is fixed.
The ability to skip folder based on name is supported.
The RSS Subscriptions folder is skipped by default.
The ability to process the mailboxes that are migrated multiple times is supported.
If you currently use the Folder Sync 1.13.3 original release (V1.94.6662 binaries) or any earlier version of Folder Sync, you should upgrade to version 1.14.0 to ensure optimum operation as well as access to the new features.