Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide

Folder Sync lets you configure folder synchronization events to run on a schedule. Note the following about the scheduled synchronization events:

• Each scheduled synchronization event runs once a week, on the day and time that you specify. For example, if you schedule an event to run on Wednesdays at 9:00 P.M., the event runs every Wednesday at that time until you remove the event. To configure Folder Sync to run on multiple days of the week you can create a separate synchronization event for each day.

• For each scheduled synchronization event you must define a duration period, which can be up to 23 hours and 59 minutes.

  Note:

  Avoid periods when the Folder Sync server is busy with system tasks such as backup. For on-premises synchronizations, also avoid periods when the Exchange servers are busy with system tasks

• The time that Folder Sync takes to complete the processing of all of the mailboxes depends on several factors, including:

  • The number of selected mailboxes.

  • The size of the mailboxes.

  • The duration period that you set for the scheduled synchronization events.

  The processing may take a considerable time to complete if you synchronize a large number of mailboxes, or if the mailboxes hold a lot of items.

• If the Folder Sync task fails to process all of the mailboxes within the event duration period, it resumes the synchronization where it left off in the next scheduled event.

• If a set pause period elapses after the Folder Sync task completes the processing of the first mailbox, the task begins to process the mailboxes again from the beginning. The pause period is referred to as the iterative restart period. The default value of the iterative restart period is 60 minutes. You can change this period if you want.

  See Changing the iterative restart period for scheduled Folder Sync synchronization events.

• You cannot select different mailboxes for different scheduled synchronization events. If you want to perform a synchronization for an extemporary list of mailboxes, perform a Run Now synchronization.

• Folder Sync processes the selected mailboxes in alphabetical order. You cannot prioritize mailboxes for synchronization.

In practice you may need to set an aggressive synchronization strategy to ensure that new emails are synchronized from the Exchange folders to the archive folders without much delay. For example you can:

• Create a synchronization event for every day of the week.

• Configure each synchronization event to run with a duration period that is as long as possible. You can configure a duration of up to 23 hours and 45 minutes.

  Note:

  Avoid periods when the Folder Sync server is busy with system tasks such as backup. For on-premises synchronizations, also avoid periods when any on-premises Exchange servers are busy with system tasks.

• Reduce the iterative restart period to 30 minutes.