NetBackup™ Upgrade Guide

Last Published:
Product(s): NetBackup & Alta Data Protection (11.0)
  1. Introduction
    1.  
      About the NetBackup 11.0 Upgrade Guide
    2.  
      Available NetBackup upgrade methods
    3. About changes in NetBackup 11.0
      1.  
        Ansible supported playbooks for NetBackup
      2.  
        Client push staging area no longer populated
      3.  
        VRTSpddei.rpm no longer delivered in NetBackup 10.5
      4.  
        About binaries installed on primary and media servers
      5.  
        License file required for upgrade
      6.  
        Windows primary server upgrades are slowed if a large number of files are in the installation directory
      7.  
        About NetBackup database changes
      8.  
        NetBackup Administration Console and JRE installation optional for some computers
      9.  
        Logging directory permissions require reset on rollback
      10.  
        External certificate authority certificates supported in NetBackup 8.2 and later
    4.  
      About Cohesity Usage Insights
    5.  
      Best practices for Cohesity Usage Insights
  2. Planning for an upgrade
    1. General upgrade planning information
      1.  
        About planning a NetBackup 11.0 upgrade
      2.  
        How to plan for an upgrade to NetBackup 11.0
      3.  
        Legacy logging directory security update
      4.  
        Unified logging security update
      5.  
        Notifications, Messages, and Resiliency configuration information are not upgraded
      6.  
        Known catalog backup limitation
      7.  
        About security certificates for NetBackup hosts
      8.  
        About automatic file changes from an upgrade
      9.  
        Reduce the job database size before upgrade
      10.  
        Known SUSE Linux primary server upgrade issue
    2.  
      Performance and tuning considerations
    3. About upgrade tools
      1.  
        About Cohesity Services and Operations Readiness Tools
      2.  
        Recommended SORT procedures for upgrades
      3.  
        About the NetBackup preinstall checker
      4.  
        About the NetBackup database analyzer tool
    4. Upgrade operational notes and limitations
      1.  
        Minimum operating system versions
      2.  
        Windows compiler and security requirements for NetBackup 11.0 and later upgrade
      3.  
        Creating the user account to support the NetBackup web server
      4.  
        About NetBackup 11.0 support for Fibre Transport Media Server with RHEL 7.5 and later
      5.  
        MSDP changes in NetBackup 8.1
      6.  
        Potential required changes for NetApp clusters
      7.  
        Errors when Bare Metal Restore information is replicated using Auto Image Replication
      8.  
        Upgrade issue with pre-8.1 clients and 8.1 or later media servers
  3. Primary server upgrade
    1.  
      About primary server upgrades
    2.  
      Preinstall procedure for upgrading to NetBackup 11.0
    3.  
      Performing local, remote, or clustered server upgrades on Windows systems
    4.  
      Performing silent upgrades on Windows systems
    5.  
      Upgrading Linux server software to NetBackup 11.0
    6.  
      Silently upgrading NetBackup primary server software on Linux
    7.  
      Post-install procedure for upgrading to NetBackup 11.0
    8.  
      About NetBackup startup and shutdown scripts
    9.  
      Completing your system update after an upgrade
  4. Media server upgrade
    1.  
      Preinstall procedure for upgrading media servers to NetBackup 11.0
    2.  
      Upgrading NetBackup media servers to NetBackup 11.0
    3.  
      Silently upgrading NetBackup media server software on Linux
  5. MSDP upgrade for NetBackup
    1.  
      MSDP upgrade considerations for NetBackup 8.1
    2.  
      About MSDP rolling data conversion
    3.  
      About MSDP fingerprinting algorithm changes
  6. Client upgrade
    1.  
      About client upgrades
    2.  
      Preinstall procedure for upgrading clients to NetBackup 11.0
    3.  
      Upgrading UNIX and Linux clients with the NetBackup upgrade script
    4.  
      Upgrade of the UNIX and Linux client binaries with native installers
  7. NetBackup Deployment Management with VxUpdate
    1.  
      About VxUpdate
    2.  
      Commands used in VxUpdate
    3.  
      Repository management
    4.  
      Deployment policy management
    5.  
      Manually initiating upgrades from the primary server using VxUpdate
    6.  
      Manually initiating upgrades from the media server or client using VxUpdate
    7.  
      Deployment job status
    8.  
      EEB management view
  8. Appendix A. Reference
    1.  
      NetBackup primary server web server user and group creation
    2.  
      NetBackup database user
    3.  
      Generate a certificate on the inactive nodes of a clustered primary server
    4.  
      About the NetBackup Java Runtime Environment
    5.  
      Add or remove Java components after upgrade
    6.  
      About the NetBackup web user interface
    7.  
      About the NetBackup answer file
    8. About pushing client software from a primary server to clients
      1.  
        Installing client type software on a primary server
    9.  
      About the NetBackup IT Analytics Data Collector
    10.  
      Manually install or uninstall NetBackup IT Analytics Data Collector binaries
    11.  
      Manually configure the NetBackup IT Analytics Data Collector
    12.  
      Manually upgrading the NetBackup IT Analytics Data Collector
    13.  
      Persistent Java Virtual Machine options
    14.  
      About RBAC bootstrapping
    15.  
      About NetBackup software availability
    16.  
      Additional post-upgrade steps for NetApp clusters
    17.  
      Using NetApp disk arrays with Replication Director
    18.  
      About compatibility between NetBackup versions
    19.  
      Upgrade requirements for UNIX and Linux
    20.  
      Upgrade requirements for Windows and Windows clusters
    21.  
      Requirements for Windows cluster upgrades
    22.  
      Removing a clustered media server by migrating all data to a new media server
    23.  
      Post upgrade procedures for Amazon cloud storage servers
    24.  
      Upgrading clients after servers are upgraded
    25.  
      Upgrade failure rollback steps
    26.  
      Size guidance for the NetBackup primary server and domain

Upgrade requirements for Windows and Windows clusters

Table: NetBackup requirements for Windows and Windows clusters describes the requirements to prepare your Windows systems for NetBackup 11.0 installation. Use this table as a checklist to address each item.

For the most up-to-date information about installation requirements, visit the Cohesity SORT website. More information about SORT is available.

See About Cohesity Services and Operations Readiness Tools.

Caution:

NetBackup supports moving the NetBackup catalog with the nbdb_move command to a non-default location on a Windows cluster after installation or upgrade. Before any upgrades, however, you must move the NetBackup catalog back to the default location for the upgrade to succeed. Do not attempt a NetBackup upgrade if the catalog is not in the default location. You primary server is rendered unusable if you fail to move the database back to the default location before upgrade. More information about the nbdb_move is available.

NetBackup Commands Reference Guide

Table: NetBackup requirements for Windows and Windows clusters

Check

Requirement

Details

 

Operating system

  • Make sure that you have applied the most current operating system patches and updates, including any security updates. If you are not certain that your operating system is current, contact your operating system vendor and request the latest patches and upgrades.

  • For a complete list of compatible Windows operating systems, refer to the Software Compatibility List (SCL) at the following website:

    http://www.netbackup.com/compatibility

 

Memory

Use the information that is shown to correctly size your server:

Disk space

  • An NTFS partition.

  • The exact amount of space that is required to accommodate the server software and the NetBackup catalogs depends on the hardware platform. More information about this topic is available.

    11.0 Release Notes for 11.0

  • Upgrades require additional space on the primary drive, even if NetBackup is installed to an alterative location. The primary drive is the drive where Windows is installed.

    • For server upgrades NetBackup requires 2.8 GB of free space on the primary Windows drive when you install NetBackup to an alternative drive location.

    • For client upgrades NetBackup requires 1.7 GB of free space on the primary Windows drive when you install NetBackup to an alternative drive location.

  • NetBackup catalogs contain information about your backups that become larger as you use the product. The disk space that the catalogs require depends primarily on the following aspects of your backup configuration:

    • The number of files that are backed up.

    • The frequency of your backups.

    • The amount of time that you set to retain your backup data.

  • The NetBackup recommendation is that you have a minimum available disk space of 5% in any Disk Storage Unit volume or file system.

Note:

The value for disk space is for initial installation only. The NetBackup 11.0 catalog requires considerably more space once the primary server is placed in a production environment.

 

General requirements

Make sure that you have all of the following items:

 

Remote and cluster installations

In addition to all previously stated installation requirements, the following guidelines apply to remote installations and cluster installations:

  • All nodes in the cluster must run the same operating system version, service pack level, and NetBackup version. You cannot mix versions of server operating systems.

  • The installation account must have administrator privileges on all remote systems or on all nodes in the cluster.

  • The Remote Registry service must be started on the remote system.

    The NetBackup installer can enable and start the Remote Registry service on the remote system. If the Remote Registry service is not started, the installation receives the following error message:

    Attempting to connect to server server_name failed with the following error: Unable to connect to the remote system. One possible cause for this is the absence of the Remote Registry service. Please ensure this service is started on the remote host and try again.

  • NetBackup virtual name and IP address

    Have the virtual name and IP address for NetBackup available. You must provide this information during installation.

  • Cluster support changes for media servers

    You cannot perform a new installation of a clustered media server.

  • Windows Server Failover Clusters (WSFC)

    • The shared disk that the NetBackup Group uses must already be configured in the cluster and online on the active node.

    • Install 11.0from the node with the shared disk (that is, the active node).

    • Computer or host names cannot be longer than 15 characters.

  • Cluster server (VCS) clusters:

    All NetBackup disk resources must be configured in Veritas Enterprise Administrator (VEA) before you install NetBackup.

  • Cluster node device configuration and upgrades

    When you upgrade clusters, the ltid and the robotic daemons retrieve the device configuration for a particular cluster node from the EMM database. The cluster node name (provided by gethostname) stores or retrieves the device configuration in the EMM database. The cluster node name is used when any updates are made to the device configuration, including when ltid updates the drive status. The cluster node name is only used to indicate where a device is connected. The NetBackup virtual name is employed for other uses, such as the robot control host.

More information about cluster requirements is available.

NetBackup Clustered Primary Server Administrator's Guide

 

Remote Administration Console host names

You must provide the names of the Remote Administration Console hosts during primary server installation.

NetBackup communication

Make sure that your network configuration allows all servers and clients to recognize and communicate with one another.

Generally, if you can reach the clients from a server by using the ping command, the setup works with NetBackup.

  • NetBackup services and port numbers must be the same across the network.

  • The recommendation for NetBackup is that you use the default port settings for NetBackup services and Internet service ports. If you modify the port numbers, they must be the same for all primary servers, media servers, and clients. The port entries are in the following file:

    %SYSTEMROOT%\system32\drivers\etc\services. To change the default settings, you must perform a custom installation of NetBackup or manually edit the services file.

CIFS-mounted file systems

NetBackup does not support installation in a CIFS-mounted directory. File locking in CIFS-mounted file systems can be unreliable.

 

Storage devices

Devices such as robots and standalone tape drives must be installed according to the manufacturers' instructions and recognized by the Windows software.

 

Server names

When you are prompted for server names, always enter the appropriate host names. Do not enter IP addresses.

 

Mixed versions

Make sure to install NetBackup servers with a release level that is at least equal to the latest client version that you plan to use. Earlier versions of server software can encounter problems with later versions of client software.

See About compatibility between NetBackup versions.

 

Other backup software

Remove any other vendor's backup software currently configured on your system. The backup software of another vendor can negatively affect how NetBackup installs and functions.

 

Web Services

Beginning with NetBackup 8.0, the NetBackup primary server includes a configured Tomcat web server to support critical backup operations. This web server operates under user account elements with limited privileges. These user account elements must be available on each primary server (or each node of a clustered primary server). More information is available:

See NetBackup primary server web server user and group creation.

Note:

Save the details of the user account that you use for the NetBackup Web Services. A primary server recovery requires the same NetBackup Web Services user account and credentials that were used when the NetBackup catalog was backed up.

Note:

If the NetBackup PBX is running in secure mode, please add the web service user as authorized user in PBX. More information about determining PBX mode and how to correctly add users is available.

http://www.veritas.com/docs/000115774

 

CA Certificate fingerprint

(Conditional) For media servers and clients only:

If you use a NetBackup Certificate Authority, you must know the CA Certificate fingerprint of the primary server at time of installation. This requirement only applies if you use a NetBackup Certificate Authority. More information is available about the details on the CA Certificate fingerprint and its role in generation of security certificates.

https://www.veritas.com/support/en_US/article.000127129

 

Authorization Token

(Conditional) For media servers and clients only:

In some cases, the installer requires an authorization token to successfully deploy security certificates. More information is available about the details on authorization tokens and their role in generation of security certificates.

In some cases, if you use a NetBackup Certificate Authority, the installer requires an authorization token to successfully deploy security certificates. More information is available about the details on authorization tokens and their role in generation of security certificates.

https://www.veritas.com/support/en_US/article.000127129

 

External certificate authority

For primary servers (including cluster): The configuration of an external certificate authority is a post-installation activity.

For media servers and clients: You can configure the ECA during the install procedure or after the installation completes. More information about post-installation configuration is available:

https://www.veritas.com/support/en_US/article.100044300

For more information, see the NetBackup Security and Encryption Guide and refer to the chapter on external CA and external certificates.

See Upgrade requirements for UNIX and Linux.