Veritas Enterprise Vault™ Guide for Microsoft Outlook Users (Full Outlook Add-In)

Last Published:
Product(s): Enterprise Vault (12.1)
  1. Introducing Veritas Enterprise Vault
    1.  
      About Enterprise Vault and your Outlook mailbox
    2.  
      About Vault Cache for Outlook users
    3.  
      About Virtual Vault for Outlook users
    4.  
      About working offline with Enterprise Vault
    5.  
      About selection of items to archive
    6.  
      About retention of archived items
    7.  
      About Enterprise Vault and Outlook conversations
  2. Setting up Enterprise Vault
    1.  
      About setting up Enterprise Vault in Outlook
    2.  
      Setting up your Vault Cache and Virtual Vault
    3.  
      Showing or hiding your Virtual Vault
    4.  
      Turning off your Outlook AutoArchive
    5.  
      Configuring Windows Search
  3. Enterprise Vault options and mailbox icons
    1.  
      Enterprise Vault options on the Outlook ribbon
    2.  
      Enterprise Vault page in Outlook Backstage view
    3.  
      Enterprise Vault Office Mail App (Outlook 2013 and later)
    4.  
      Enterprise Vault Outlook mailbox icons
  4. Working with archived items
    1.  
      Viewing your archived items
    2.  
      Searching for your archived items
    3.  
      Replying to and forwarding your archived items
    4. Deleting your archived items
      1.  
        Deleting items and folders from a Virtual Vault
      2.  
        Canceling deletion of your archived items
    5.  
      Sharing the items in your vault
  5. Storing and restoring items
    1.  
      Storing your items manually
    2.  
      Storing your folders manually
    3.  
      Restoring your archived items
    4.  
      Canceling your archiving and restore operations
  6. Managing Enterprise Vault archiving
    1.  
      Synchronizing your Vault Cache
    2.  
      Viewing and changing your Vault Cache properties
    3.  
      How Enterprise Vault sets your folder properties
    4.  
      Setting the Enterprise Vault properties of a mailbox or folder
    5.  
      Suspending or enabling archiving for your mailbox
  7. PST file migration
    1.  
      About PST file migration
    2.  
      Migrating PST files to Enterprise Vault
    3.  
      Submitting PST files for migration

Restoring your archived items

You do not normally need to restore archived items to your mailbox, as you can view them easily from their shortcuts or from Virtual Vault. If you do restore items, they are restored in their original format. For example, if a restored item is a mail message, you can still reply as normal.

You can restore archived items in either of the following ways:

  • By using their shortcuts. You can restore items from shortcuts to the current folder (where the shortcuts are), or to another folder. You can also restore items from shortcuts to a special Enterprise Vault folder that is named Restored Items. If the Restored Items folder does not exist, Enterprise Vault automatically creates it. You can also choose to delete the shortcuts when the items have been restored.

  • By using the normal Outlook actions to copy or move the items from your Virtual Vault to your mailbox.

If you want to restore items to a public folder, you must have Owner access to the folder. If you do not have Owner access, you can copy a shortcut from a public folder to your mailbox. Then you can restore the item to your mailbox.

Enterprise Vault may take some time to restore any items that are stored offline.

To restore archived items from shortcuts using an Enterprise Vault option on the Outlook ribbon

  1. If the shortcuts are in a public folder or a PST file, copy them to a folder in your mailbox.
  2. In your mailbox, select shortcuts to items that you want to restore. Use the normal Outlook selection to select single or multiple shortcuts. You can include any items that are not shortcuts. Enterprise Vault ignores such items.
  3. On the Enterprise Vault tab, in the Actions group, click Restore. Or, on the More Actions menu, click Restore from Vault.

    The Restore from Vault dialog box appears.

  4. Select the settings that you require. For details of the settings, click Help in the Restore from Vault dialog box.
  5. Click OK to confirm that you want to restore the items. The original items are restored to your mailbox.

To restore an archived item from its shortcut using the Enterprise Vault Office Mail App (Outlook 2013 and later)

  1. Select the shortcut.
  2. In the Enterprise Vault Office Mail App, click Restore. While restoring is in progress, you can click Cancel to stop Enterprise Vault completing the action.

To restore archived items from a Virtual Vault

  1. In your Virtual Vault, select the items that you want to restore. Use the normal Outlook selection to select single or multiple items.
  2. Use any of the normal Outlook actions to move or copy the items into your mailbox.

    For example, you can restore the items in the following ways:

    • To move the items, drag them into the mailbox folder where you want to restore them. Or right-click them, and then click Move to Folder and select a mailbox folder in the Move Items dialog box.

    • To copy the items, hold down Ctrl and drag them into the mailbox folder where you want to restore them.