Veritas Enterprise Vault™ Guide for Microsoft Outlook Users (Full Outlook Add-In)
About Enterprise Vault and Outlook conversations
You can perform Enterprise Vault actions on items that are arranged as Outlook conversations. The actions operate in the same way as in the normal folder view. You have to select items within the conversation to perform Enterprise Vault actions on them, rather than selecting only the conversation header.
Outlook conversations can include unarchived items, Enterprise Vault shortcuts, and archived items that are in Virtual Vault.
You might select items from one or more conversations and then choose an Enterprise Vault action that cannot be performed on some of the items. In this case, Enterprise Vault does the following:
It performs the action on the items for which it is possible.
It displays a dialog box that lists the items for which the action was unsuccessful and gives the reasons.
For example, you might select the following and try to store them in Enterprise Vault:
Some unarchived items that are in your Inbox
Some unarchived items that are in Personal Folders
Some items that are already in Virtual Vault
Enterprise Vault stores the unarchived items, and lists the Personal Folder items and the items that are already archived.