Veritas NetBackup™ Virtual Appliance Documentation

Last Published:
Product(s): Appliances (4.1)
Platform: NetBackup Virtual Appliance
  1. Getting to know the NetBackup Virtual Appliance
    1. NetBackup Virtual Appliance product description
      1.  
        About the NetBackup Virtual Appliance primary server role
      2.  
        About the NetBackup Virtual Appliance combined primary and media server role
      3.  
        About the NetBackup Virtual Appliance media server role
    2.  
      NetBackup Virtual Appliance supported features
    3.  
      About the NetBackup Virtual Appliance documentation
    4.  
      NetBackup Virtual Appliance 4.1 new features, enhancements, and changes
    5.  
      Known limitations of the NetBackup Virtual Appliance 4.1 release
    6.  
      Operational Notes for the NetBackup Virtual Appliance 4.1 release
  2. Preparing to deploy the appliance
    1.  
      NetBackup Virtual Appliance product files (OVF templates)
    2.  
      NetBackup Virtual Appliance deployment methods
    3. NetBackup Virtual Appliance deployment guidelines
      1.  
        Configuration overview for NetBackup Virtual Appliance MSDP cloud applications
      2.  
        NetBackup Virtual Appliance initial deployment checklist
  3. Deploying and configuring the appliance
    1. How to deploy and configure a NetBackup Virtual Appliance combined primary and media server
      1.  
        Using the vSphere Client to deploy a combined primary and media server appliance
      2.  
        Using the OVF Tool to deploy a combined primary and media server appliance
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance combined primary and media server
      4.  
        Completing the initial configuration of the NetBackup Virtual Appliance combined primary and media server
    2. How to deploy and configure a NetBackup Virtual Appliance media server
      1.  
        Using the vSphere Client to deploy a media server appliance
      2.  
        Using the OVF Tool to deploy a media server appliance
      3.  
        Configuring a primary server to communicate with an appliance media server
      4.  
        Performing the initial configuration on a NetBackup Virtual Appliance media server
    3. How to deploy and configure a NetBackup Virtual Appliance primary server
      1.  
        Using the vSphere Client to deploy a NetBackup Virtual Appliance primary server
      2.  
        Using the OVF Tool to deploy a primary server
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance primary server
  4. Post initial configuration procedures
    1.  
      About modifying the NetBackup Virtual Appliance settings
    2.  
      Adding a permanent license key if an evaluation license key expires
    3.  
      Managing license keys on the NetBackup Virtual Appliance
  5. Appliance common tasks
    1.  
      Common tasks in NetBackup Virtual Appliance
  6. Storage management
    1. About NetBackup Virtual Appliance storage configuration
      1. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      2.  
        Resizing a partition
      3.  
        Troubleshooting resize-related issues
      4.  
        Moving a partition
      5.  
        Creating an NDMP log partition
      6.  
        Monitoring the progress of storage manipulation tasks
      7.  
        Scanning storage devices using the NetBackup Virtual Appliance Shell Menu
      8.  
        Adding storage space for the NetBackup Virtual Appliance
      9.  
        Removing an existing storage disk
    2.  
      About Universal Shares
    3. About OpenStorage plugin installation
      1.  
        Installing the OpenStorage plugin
      2.  
        Uninstalling the OpenStorage plugin
  7. Deduplication pool catalog backup and recovery
    1.  
      About the NetBackup Virtual Appliance deduplication pool catalog backup policy
    2.  
      Automatic configuration of the NetBackup Virtual Appliance deduplication pool catalog backup policy
    3.  
      Manually configuring the NetBackup Virtual Appliance deduplication pool catalog backup policy
    4.  
      Manually updating the NetBackup Virtual Appliance deduplication pool catalog backup policy
    5.  
      Recovering the NetBackup Virtual Appliance deduplication pool catalog
  8. Network connection management
    1.  
      About IPv4-IPv6-based network support
    2.  
      Network settings for the NetBackup Virtual Appliance
    3.  
      Configuring DNS and host name mapping for the NetBackup Virtual Appliance
    4.  
      Setting the date and time on a NetBackup Virtual Appliance
    5.  
      Configuring static routes on the NetBackup Virtual Appliance
    6.  
      Expanding the bandwidth on the NetBackup Virtual Appliance
  9. Managing users
    1.  
      About managing NetBackup Virtual Appliance users
    2.  
      About NetBackup Virtual Appliance account types
    3.  
      Adding NetBackup Virtual Appliance users
    4.  
      Deleting NetBackup Virtual Appliance users
    5.  
      Adding NetBackup Virtual Appliance user groups
    6.  
      Deleting NetBackup Virtual Appliance user groups
    7.  
      Granting roles to NetBackup Virtual Appliance users and user groups
    8.  
      Revoking roles from NetBackup Virtual Appliance users and user groups
    9. About user name and password specifications
      1.  
        About STIG-compliant password policy rules
    10.  
      Changing NetBackup Virtual Appliance user passwords
    11.  
      About password management and recovery
    12. About authenticating LDAP users
      1.  
        Adding or modifying an LDAP server configuration on the NetBackup Virtual Appliance
      2.  
        Importing an LDAP server configuration for the NetBackup Virtual Appliance
      3.  
        Setting the SSL certification for LDAP on the NetBackup Virtual Appliance
      4.  
        Exporting an LDAP server configuration from the NetBackup Virtual Appliance
      5.  
        Unconfiguring LDAP user authentication on the NetBackup Virtual Appliance
      6.  
        Disabling LDAP user authentication on the NetBackup Virtual Appliance
      7.  
        Enabling LDAP user authentication on the NetBackup Virtual Appliance
      8.  
        Adding an LDAP attribute mapping on the NetBackup Virtual Appliance
      9.  
        Deleting an LDAP attribute mapping on the NetBackup Virtual Appliance
    13. About authenticating Active Directory users
      1.  
        Adding an Active Directory server configuration
      2.  
        Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
    14.  
      About authentication using smart cards and digital certificates
    15. About authenticating Kerberos-NIS users
      1.  
        Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
      2.  
        Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
    16.  
      Generic user authentication guidelines
    17. About user authorization on the NetBackup Virtual Appliance
      1.  
        NetBackup Virtual Appliance user role privileges
      2.  
        About the Administrator user role
      3.  
        About the NetBackupCLI user role
    18. Creating NetBackup administrator user accounts
      1.  
        Logging on as a NetBackup administrator
      2.  
        Managing NetBackup administrator user account passwords
      3.  
        Viewing NetBackup administrator user accounts
      4.  
        Auditing NetBackup administrator accounts
    19.  
      Deleting NetBackup administrator user accounts
  10. Using the appliance
    1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
      1.  
        Configuring data buffer options on the NetBackup Virtual Appliance
      2.  
        Configuring lifecycle parameters on the NetBackup Virtual Appliance
      3.  
        Managing NetBackup Virtual Appliance deduplication
      4. About BMR integration
        1.  
          Enabling BMR from the NetBackup Virtual Appliance Shell Menu
    2. About Copilot functionality and Share management
      1.  
        Creating a Share
      2.  
        Editing a Share
      3.  
        Deleting a Share
      4.  
        Moving a Share
      5.  
        Viewing Share information from the NetBackup Virtual Appliance Shell Menu
      6.  
        NFS export options
    3. About NetBackup Virtual Appliance as a VMware backup host
      1.  
        NetBackup Virtual Appliance as backup host: component overview
      2.  
        Notes on NetBackup Virtual Appliance as a VMware backup host
    4. About running NetBackup commands from the appliance
      1.  
        Running NetBackup commands from the NetBackup Virtual Appliance
      2.  
        Creating a NetBackup touch file from the NetBackup Virtual Appliance
      3.  
        Best practices for running NetBackup commands from the NetBackup Virtual Appliance
      4.  
        About NetBackup operating system commands
      5.  
        Known limitations of running NetBackup commands from the NetBackup Virtual Appliance
    5. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    6. About Auto Image Replication from a NetBackup Virtual Appliance
      1.  
        Prerequisites for Auto Image Replication
      2.  
        Configuring a replication target
      3.  
        Determining the appliance deduplication password
    7.  
      Generating certificates
  11. Monitoring the appliance
    1.  
      About NetBackup Virtual Appliance alerts
    2.  
      Setting up email notifications for a NetBackup Virtual Appliance
    3.  
      Setting up SNMP notifications for a NetBackup Virtual Appliance
    4.  
      Enabling and disabling Call Home from the appliance shell menu
    5.  
      Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
    6. About SNMP
      1.  
        About the Management Information Base (MIB)
    7. About Call Home
      1.  
        Understanding the Call Home workflow
      2.  
        About the Product Improvement Program
    8.  
      About AutoSupport
    9.  
      About storage email alerts
  12. Appliance security
    1. About Symantec Data Center Security on the NetBackup Virtual Appliance
      1.  
        Auditing the SDCS logs on the NetBackup Virtual Appliance
      2.  
        Viewing SDCS audit log details
      3.  
        Changing the SDCS log retention settings on the NetBackup Virtual Appliance
      4.  
        About SDCS event type codes and severity codes on the NetBackup Virtual Appliance
    2.  
      About data security
    3.  
      About data integrity
    4.  
      About data classification
    5. About data encryption
      1.  
        KMS support
    6.  
      About SSL usage
    7.  
      About implementing ECA certificates
    8.  
      About the NetBackup Virtual Appliance intrusion detection system
    9.  
      About the NetBackup Virtual Appliance intrusion prevention system
    10.  
      Major components of the NetBackup Virtual Appliance OS
    11.  
      OS STIG hardening for NetBackup Virtual Appliance
    12.  
      FIPS 140-2 conformance for NetBackup Virtual Appliance
    13.  
      Disable user access to the NetBackup appliance operating system
    14.  
      Manage support access to the maintenance shell
    15.  
      About the appliance login banner
    16. Setting the appliance login banner
      1.  
        Creating the appliance login banner
      2.  
        Removing the appliance login banner
    17.  
      Log Forwarding feature overview
  13. Upgrading the appliance
    1. About upgrading to NetBackup Virtual Appliance software version 4.1
      1.  
        Supported upgrade paths
      2.  
        Preflight check before the upgrade
      3.  
        Appliance behavior during upgrades
      4.  
        About corresponding NetBackup software versions
      5.  
        About the Appliance Install Manager
    2. Requirements and best practices for upgrading NetBackup appliances
      1.  
        Upgrade time estimation
    3.  
      Pre-upgrade tasks for appliance upgrades
    4. Methods for downloading appliance software release updates
      1.  
        Downloading software updates directly to a NetBackup appliance
      2.  
        Downloading software updates to a NetBackup appliance using a client share
    5.  
      Installing a NetBackup Virtual Appliance software update using the NetBackup Virtual Appliance Shell Menu
    6.  
      Troubleshooting upgrade issues
  14. NetBackup client upgrades with VxUpdate
    1.  
      About VxUpdate
    2.  
      VxUpdate repository management
    3.  
      Deployment policy management
    4.  
      Manually initiating upgrades from the primary server using VxUpdate
    5.  
      Manually initiating upgrades from the client using VxUpdate
    6.  
      Deployment job status
  15. Appliance restore
    1.  
      About appliance restore
    2.  
      Creating an appliance checkpoint from the appliance shell menu
    3.  
      Rollback to an appliance checkpoint from the appliance shell menu
    4.  
      About NetBackup Virtual Appliance factory reset
    5.  
      Factory reset best practices
    6.  
      How to factory reset the NetBackup Virtual Appliance
  16. Decommissioning and Reconfiguring
    1.  
      About decommissioning a NetBackup Virtual Appliance
    2.  
      Decommissioning a NetBackup Virtual Appliance with the media server role
  17. Troubleshooting
    1.  
      About troubleshooting the NetBackup Virtual Appliance
    2.  
      About contacting Technical Support
    3.  
      Determining the NetBackup Virtual Appliance serial number
    4. About disaster recovery
      1.  
        Recovering a NetBackup appliance primary server using NetBackup catalog restore
    5. About NetBackup support utilities
      1.  
        NetBackup Domain Network Analyzer (NBDNA)
      2.  
        NetBackup Support Utility (NBSU)
    6.  
      Troubleshooting NetBackup Virtual Appliance initial deployment issues
    7.  
      Error messages displayed on the NetBackup Virtual Appliance Shell Menu
    8.  
      NetBackup status codes applicable for NetBackup Virtual Appliance
    9.  
      Installing an EEB
    10.  
      Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
  18. Appliance logging
    1.  
      About NetBackup Virtual Appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Where to find NetBackup Virtual Appliance log files using the Browse command
    4.  
      Enabling and disabling VxMS logging
    5.  
      Gathering device logs on a NetBackup virtual appliance
    6. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
  19. Commands overview
    1.  
      About the NetBackup Virtual Appliance Shell Menu
    2.  
      Logging in to the NetBackup Virtual Appliance Shell Menu
    3.  
      Using the NetBackup Virtual Appliance Shell Menu
    4.  
      About the NetBackup Virtual Appliance Shell Menu command views
  20. Appendix A. Appliance commands
    1.  
      Appliance > Primary
    2.  
      Appliance > Media
    3.  
      Appliance > ShowDedupPassword
    4.  
      Appliance > Status
    5.  
      Appliance > Configure
  21. Appendix B. Manage commands
    1.  
      Manage > Software > Delete
    2.  
      Manage > Software > Download
    3.  
      Manage > Software > List
    4.  
      Manage > Software > Install
    5.  
      Manage > Software > Share
    6.  
      Manage > Software > Readme
    7.  
      Manage > Software > Rollback
    8.  
      Manage > Software > Cancel
    9.  
      Manage > Software > DownloadAnalyzer
    10.  
      Manage > Software > DownloadProgress
    11.  
      Manage > Software > UpgradeStatus
    12.  
      Manage > Software > VxUpdate
    13.  
      Manage > Storage > Show
    14.  
      Manage > Storage > Add
    15.  
      Manage > Storage > Create
    16.  
      Manage > Storage > Delete
    17.  
      Manage > Storage > Edit
    18.  
      Manage > Storage > Monitor
    19.  
      Manage > Storage > Move
    20.  
      Manage > Storage > Remove
    21.  
      Manage > Storage > Resize
    22.  
      Manage > Storage > Scan
    23.  
      Manage > OpenStorage > Install
    24.  
      Manage > OpenStorage > List
    25.  
      Manage > OpenStorage > Readme
    26.  
      Manage > OpenStorage > Share
    27.  
      Manage > OpenStorage > Uninstall
    28.  
      Manage > MountPoints > List
    29.  
      Manage > MountPoints > Mount
    30.  
      Manage > MountPoints > Unmount
    31.  
      Manage > License > Add
    32.  
      Manage > License > List
    33.  
      Manage > License > ListInfo
    34.  
      Manage > License > Remove
    35.  
      Manage > Certificates > Generate
    36.  
      Manage > Certificates > Delete
    37.  
      Manage > NetBackupCLI > Create
    38.  
      Manage > NetBackupCLI > Delete
    39.  
      Manage > NetBackupCLI > List
  22. Appendix C. Monitor commands
    1.  
      Monitor > Uptime
    2.  
      Monitor > Who
    3.  
      Monitor > NetworkStatus
    4.  
      Monitor > Top
    5.  
      Monitor > MemoryStatus
    6.  
      Monitor > SDCS
    7.  
      Monitor > NetBackup
    8.  
      Monitor > Hardware
  23. Appendix D. Network commands
    1.  
      Network > Configure
    2.  
      Network > Date
    3.  
      Network > DNS
    4.  
      Network > Gateway
    5.  
      Network > Hostname
    6.  
      Network > Hosts
    7.  
      Network > IPv4
    8.  
      Network > IPv6
    9.  
      Network > LinkAggregation
    10.  
      Network > NetStat
    11.  
      Network > NTPServer
    12.  
      Network > Ping
    13.  
      Network > SetProperty
    14.  
      Network > Show
    15.  
      Network > TimeZone
    16.  
      Network > TraceRoute
    17.  
      Network > Unconfigure
    18.  
      Network > WANOptimization
  24. Appendix E. Reports commands
    1.  
      Reports > Deduplication
    2.  
      Reports > Process
  25. Appendix F. Settings commands
    1.  
      Settings > Deduplication
    2.  
      Settings > LifeCycle
    3.  
      Settings > LogForwarding
    4.  
      Settings > NetBackup
    5.  
      Settings > NetBackup DNAT
    6.  
      Settings > NetBackup NATServers
    7.  
      Settings > Password
    8.  
      Settings > SystemLocale
    9.  
      Settings > Share
    10.  
      Settings > Sysctl
    11.  
      Settings > Notifications > LoginBanner
    12.  
      Settings > Security > Authentication > AccountStatus
    13.  
      Settings > Security > Authentication > LDAP
    14.  
      Settings > Security > Authentication > ActiveDirectory
    15.  
      Settings > Security > Authentication > Kerberos
    16.  
      Settings > Security > Authentication > LocalUser
    17.  
      Main > Settings > Security > Authentication > CIFSShare
    18.  
      Settings > Security > Authorization
    19.  
      Main > Settings > Security > Certificate
    20.  
      Main > Settings > Security > STIG
    21.  
      Main > Settings > Security > FIPS
    22.  
      Main > Settings > Security > SecurityLevel
    23.  
      Settings > Alerts > CallHome
    24.  
      Settings > Alerts > SNMP
    25.  
      Settings > Alerts > Email
    26.  
      Settings > Alerts > Hardware
  26. Appendix G. Support commands
    1.  
      Support > Checkpoint
    2.  
      Support > DataCollect
    3.  
      Support > Disk
    4.  
      Support > Errors
    5.  
      Support > FactoryReset
    6.  
      Support > InfraServices
    7.  
      Support > InstantAccess
    8.  
      Support > iostat
    9.  
      Support > LogBrowser
    10.  
      Support > Logs
    11.  
      Support > Maintenance
    12.  
      Support > Messages
    13.  
      Support > NBDNA
    14.  
      Support > nbperfchk
    15.  
      Support > NBSU
    16.  
      Support > Processes
    17.  
      Support > Reboot
    18.  
      Support > Service
    19.  
      Support > Shutdown
    20.  
      Support > Storage Create NDMPLogPartition
    21.  
      Support > Storage SanityCheck
    22.  
      Support > Storage Reset
    23.  
      Support > System
    24.  
      Support > Test

Name

Main > Support > Logs — Manage logging setting, view and share logs files.

SYNOPSIS

Browse

Delete Date LogType

GetLevel

ProcessLogLevel Option Action

SetLevel Option Level

Share

VxLogView JobID job_id

VxLogView Minutes minutes_ago

VxLogView Module module_name

Upload JobID jobid case_num

Upload Time start end case_num

DESCRIPTION

Use this command to do the following functions:

  • Browse the appliance log directories and files.

    You can use the Browse command to view the log directories and log files that are configured in your appliance. When you run the Browse command the command prompt changes to LOGROOT/>. From the LOGROOT/ command prompt you can run the following commands to list, view, and change directories:

    • ls - List the directories and files

    • tree - Provides a tree-view of the directories and files.

    • cd DIR - Use to change the directory, where DIR is the directory name. For example, you can use cd ., cd .., and cd -.

    • less FILE - Provides a read-only view of a file. You must enter the letter q or quit to exit this view.

    • exit|quit - Enables you to exit the log shell.

    • help|? - Use either of these two commands to display help.

    From the LOGROOT/> command prompt, you can use the ls command to see the following log directories on the host:

    • APPLIANCE

    • NBU

    • OS

    • PD

    To see the log files from within a log directory, you must change directories to the log directory that contains the log files that you want to view. After you change directories, the same commands that were available under the LOGROOT/ view are available for each of the log directories.

    For example, to see the operating system (OS) log files, you must first enter cd OS at the LOGROOT/> command prompt. The command prompt changes to LOGROOT/OS>/. Then you can enter ls to see the file names. Finally, you can use the less filename command to view a read-only version of the log file.

  • Set the level of debug logs

    Use the SetLevel command to set the NetBackup log level for an appliance component that you choose. The range begins with zero and can differ for each component. A value of zero means that logging is at its lowest level.

    In addition, you can use the GetLevel command to get the NetBackup log level.

  • Export or remove CIFS and NFS shares for the logs.

    Use the Share Open command to export the CIFS and the NFS shares for the logs. The Share Close command removes the CIFS and the NFS shares for the logs.

  • Display debug information from the VxLog files.

    Use the VxLogView command to display log files for specific job or by a set duration of time.

  • Upload the NetBackup log files for your appliance to Support. The files that you send can be based on the job ID, the time that the log files were taken, or the default-based duration.

    If an issue occurs and you decide you need additional support, you should call Veritas Technical Support and open a customer case. The customer support contact assigns a unique customer case number that identifies you, your company information, and your issue. To further help you diagnose the issue, the customer support contact needs to obtain a copy of your appliance log files. You can use the Upload command to send all of the log files that are associated with your appliance to Support.

    The following procedure describes the process that you use to send the log files from your appliance to Technical Support.

To configure your appliance to upload log files using the Logs Upload command

  1. Make sure that you have a customer case number assigned to your issue. If you do not have a case number, contact Technical Support and have a customer case opened and a unique customer case number assigned to your issue. The customer case number is used to create the name of the file that you send to Support. That helps the technical support contact identify the file that you sent.
  2. Log on to your appliance as the administrator.
  3. Enter the Main > Support view.
  4. Type one of the following commands to create a log set for technical support. Depending on the nature of your issue, technical support may ask you to use one of the following commands to create the log set. Each of these commands creates a .tar file that is based on the job ID, a specific start and end time, or a default duration of four hours.
    • Type Logs Upload Jobid jobid case_num.

      This command creates a .tar file that contains log files that are based on the job ID.

    • Type Logs Upload Time start End case_num.

      This command creates a .tar file that contains log files that are based on the default duration of four hours

      Where case_num is the customer case number that was issued to you by your NetBackup Support contact. This number becomes a part of the .tar file name so your Technical Support contact can identify the files that came from your appliance.

      Where jobid is the job ID number that is used to collect the logs.

      Where start and End are the start date and the end date of the logs to collect.

OPTIONS

Browse

Use the show the appliance logs.

Delete Date LogType

Use this command to delete archived log files. Here, Date defines the date until which you want to delete archived log files. LogType is the product name for which you want to delete the archived log files.

The available LogType options are the following:

CoreDump/NetBackup/Puredisk/ALL

GetLevel

Use to view the current log level settings for the following:

  • NetBackup Legacy

  • NetBackup Unified Debug

  • NetBackup Unified Diagnostic

  • NetBackup VolMgr

  • MSDP

  • AutoSupport

  • VxMS

  • WebGUI

ProcessLogLevel Option Action

Use to set the process log level for specific NetBackup processes.

Where Option is NetBackupUnified, NetBackupLegacy, or MSDP. When you select NetBackupUnified Set or NetBackupUnified SetAll, you must also select either Debug or Diagnostic.

Where Action is Restore, RestoreDefault, Save, Set, SetAll, Show, or ShowAll.

For example, to set this option for NetBackupUnified and set the nbemm process for Debug at a log level of 1, you would enter the following:

ProcessLogLevel NetBackupUnified Set nbemm Debug 1

SetLevel Option Level

Use to set a specific log level.

Where Option is one of the following:

  • NetBackupLegacy

  • NetBackupUnified

  • NetBackup VolMgr

  • MSDP

  • AutoSupport

  • VxMS

  • WebGUI

Where Level is any number from 0 (lowest logging level) to 10 (highest logging level). When you select NetBackupUnified, you must also select either Debug or Diagnostic.

For example, to set the level for NetBackupUnified Diagnostic to a log level of 2, you would enter the following:

SetLevel NetBackupUnified Diagnostic 2

Share

Use to extract the CIFS and the NFS shares for the logs.

For CIFS, you must map the share using the appliance "admin" user's credentials.

VxLogView JobID job_id

Display debug information from the log files by designating a specific job ID as the criteria by which the information is parsed.

Where job_id is the NetBackup job that you determine you want to view from the debug information.

VxLogView Minutes minutes_ago

Display debug information from the log files using time (in minutes) as the criteria by which the information is parsed.

Where minutes_ago is the amount of time, in minutes, used to determine how much of the past debug information to display.

VxLogView Module module_name

Display debug information from the log files by designating a specific logging module as the criteria by which the information is parsed.

Where module_name is the module from which you want to view log files. You can select from the following modules:

All/CallHome/Common/Config/Database/HWMonitor/Network/Seeding/SelfTest
/Storage/SWUpdate/Commands/CrossHost/Trace/AuthService/TaskService
Upload JobID jobid case_num

Upload log files for the appliance to Support. This command creates a .tar file of the logs using the job ID. Use FTP to upload the file to Support.

Where jobid contains the job ID number that is used to collect the logs. The case_num variable is a unique number filed with Support that identifies the customer and their corresponding log files. The format of this number is ###-###-###

Upload Time start end case_num

Upload the logs based on the default duration. The default duration is four hours. This command creates a .tar file of the logs using the time. Use FTP to upload the file to Support.

Where start is the start date of the log files to send to Support. end is the end date of the log files to send to Support. And case_num is a unique number filed with Support that identifies the customer and their corresponding log files. The format of this number is ###-###-###