Veritas NetBackup™ Appliance Troubleshooting Guide
About password management and recovery
You may need to recover the admin password or a user password so that those users can regain appliance access. Password recovery can be done based on the following methods:
Table: Password recovery for local and LDAP users
User Type | Steps to change password | Password recovery situations and action |
---|---|---|
Local Users | Use the Settings > Password Management tab from the NetBackup Appliance Web Console. | Situations: An employee that maintains the password may leave the company, or you may lose or forget the password. Action: If any of these situations occur, contact Veritas Technical Support for assistance and ask the representative to reference tech note TECH189518/000016161. |
LDAP, Active Directory, or Kerberos-NIS users | Use the following steps to reset or change the password:
| Situation: An LDAP user leaves the company, or may lose or forget the password. Use the following steps to reset or change the password for an LDAP user:
|