Veritas NetBackup™ Appliance Troubleshooting Guide

About disaster recovery on a NetBackup Appliance

In a disaster recovery situation, it is critical to determine the cause of the disaster and recover as much data from the appliance as possible. Therefore, before you attempt to recover your appliance, contact Technical Support.

The environment that you have configured around your appliance plays an important role on the level of recovery you can achieve. An environment that consists of a standalone primary (master server) appliance offers the least number of recovery solutions. A failure that is severe enough to bring your appliance down may mean that it is impossible to recover the data on the system. Veritas support engineers work with you to determine whether they can recover your appliance. If your appliance is not recoverable, then Support may suggest that you rebuild your appliance. If that option is not feasible, then you may need to replace your appliance completely.

The following disaster scenarios are provided as a guide to help you get your appliance running after a disaster.