InfoScale™ Operations Manager 9.0 User's Guide

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
Platform: AIX,HP-UX,Linux,Solaris,VMware ESX,Windows
  1. Section I. Getting started
    1. Introducing Arctera InfoScale Operations Manager
      1. About Arctera InfoScale Operations Manager
        1. Connecting to the Arctera InfoScale Operations Manager console
          1.  
            Resetting the six-digit two-factor authentication PIN
      2.  
        About increasing efficiency and productivity through storage virtualization
      3.  
        Storage Foundation: a complete solution for online storage management
      4. Arctera InfoScale Operations Manager: tying it all together
        1.  
          About centralized management and monitoring
        2.  
          About discovery, monitoring, and management
    2. Using the Management Server console
      1.  
        About the Management Server console
      2.  
        About the Management Server console Home page
      3.  
        About the Global Dashboard
      4.  
        About the elements in a perspective view
      5.  
        About viewing the summarized information
      6. About selecting the objects
        1.  
          Moving fields to the properties pane of the Management Server console
      7.  
        About drilling down to more information on the selected object
      8. About searching for objects
        1.  
          Creating new search queries
        2.  
          Managing saved search queries
        3.  
          Creating and saving searches as Smart Folders
        4.  
          Managing Smart Folders
      9.  
        About viewing the solutions
      10.  
        About viewing the reports
      11.  
        About viewing tasks
      12.  
        About viewing connectivity graphs
      13.  
        About accessing the Arctera InfoScale Operations Manager Help
    3. Examples for using Arctera InfoScale Operations Manager
      1.  
        Example: Creating a volume using Arctera InfoScale Operations Manager
      2.  
        Example: Creating a service group, adding it to a cluster, and bringing it online using Arctera InfoScale Operations Manager
      3. Example: Cluster Server troubleshooting using Arctera InfoScale Operations Manager
        1.  
          Service group dependencies - on resources and other service groups
        2.  
          Service groups faults
        3.  
          Clearing faults for the service group's resources
        4. Arctera InfoScale Operations Manager reports for Cluster Server troubleshooting
          1.  
            Activity reports
          2.  
            Uptime Analysis
          3.  
            Resource Fault Trending
          4.  
            Failover Summary
      4. Example: Ensuring the correct level of protection for volumes controlled by Storage Foundation
        1.  
          Mirroring: Protection from hardware failures
        2.  
          Snapshots: Backing up to prevent the loss of data
      5. Example: Improving the availability and the disaster recovery readiness of a service group through fire drills
        1.  
          High availability fire drill - Ensuring the high availability capabilities of a service group
        2.  
          Disaster recovery fire drill - Ensuring the disaster recovery readiness of a service group
      6.  
        Example: Identifying the performance issues of an application using Arctera InfoScale Operations Manager
      7.  
        Example: Volume migration using Arctera InfoScale Operations Manager
      8. Examples: Identifying and reducing storage waste using Arctera InfoScale Operations Manager
        1.  
          Reclaiming thin storage - example
        2.  
          Compressing files - example
        3.  
          Deduplicating file systems - example
  2. Section II. Managing Arctera InfoScale Operations Manager
    1. Managing user access
      1. Creating an Organization
        1.  
          Create Organization panel options
        2.  
          Create Organization - Select an object panel options
        3.  
          Create Organization - Based on a rule panel options
      2. Modifying the name of an Organization
        1.  
          Modify Organization panel options
      3.  
        Deleting an Organization
      4.  
        Moving an object to an Organization in a perspective
      5.  
        Assigning permissions to user groups on an Organization within a perspective
      6.  
        Modifying permissions assigned to user groups on an Organization within a perspective
      7.  
        Deleting permissions assigned to user groups on an Organization within a perspective
      8.  
        Modifying permissions assigned to user groups on an object within a perspective
      9.  
        Verifying a user group in the domain
      10.  
        Viewing permissions information
      11.  
        Viewing the permissions assigned on a perspective, an Organization, or on an object
    2. Setting up fault monitoring
      1.  
        About alerts and rules
      2. Creating rules in a perspective
        1.  
          Create Rule - Select the type of fault conditions to trigger this rule panel options
        2.  
          Create Rule - Select one or more fault topics which will trigger this rule panel options
        3.  
          Create Rule - Select organizations panel options
        4.  
          Create Rule - Setup notifications panel options
        5.  
          Create Rule - Enter name and description panel options
      3. Editing rules in a perspective
        1.  
          Edit Rule - Select the type of fault condition to trigger this rule panel options
        2.  
          Edit Rule - Select one or more fault topics which will trigger this rule panel options
        3.  
          Edit Rule - Select organization panel options
        4.  
          Edit Rule - Setup notifications panel options
        5.  
          Edit Rule - Enter name and description panel options
      4. Deleting rules in a perspective
        1.  
          Delete Rule panel options
      5. Enabling rules in a perspective
        1.  
          Enable Rule panel options
      6. Disabling rules in a perspective
        1.  
          Disable Rule panel options
      7.  
        About faults and risks
      8. Suppressing faults in a perspective
        1.  
          Suppress Faults panel options
      9.  
        Restoring a suppressed fault in a perspective
    3. Using reports
      1.  
        About reports
      2.  
        About using reports
      3. Running a report
        1.  
          Select scope to run report panel options
      4.  
        Saving a report
      5. Subscribing for a report
        1.  
          Subscribe panel options
      6.  
        Editing a report subscription
      7.  
        Deleting a report subscription
      8. Sending a report through email
        1.  
          Email report panel options
      9.  
        Viewing my report subscriptions in a perspective
      10.  
        Viewing all the report subscriptions in a perspective
      11.  
        About the reports available in Arctera InfoScale Operations Manager
      12.  
        About global reports
      13.  
        Adding management servers in the Global Reports perspective
      14.  
        Creating a report
  3. Section III. Managing hosts
    1. Overview
      1. About performing Storage Foundation and replicator operations
        1.  
          About Storage Foundation operations not supported on Windows host
      2.  
        Viewing storage summary at the cluster level
      3.  
        Viewing faults and risks at the cluster level
    2. Working with the uncategorized hosts
      1.  
        Working with the uncategorized hosts
    3. Managing File Replicator (VFR) operations
      1.  
        About performing File Replicator operations
      2.  
        Viewing the VFR option of a host
      3.  
        Creating a consistency group
      4.  
        Viewing consistency groups
      5.  
        Deleting a consistency group
      6.  
        Associating a consistency group to a replication job
      7.  
        Disassociating a consistency group from a replication job
      8.  
        Viewing consistency group properties
      9.  
        Creating a replication job
      10.  
        Viewing File Replication Jobs
      11.  
        Starting a replication job
      12.  
        Pausing a replication job
      13.  
        Resuming a replication job
      14.  
        Stopping a replication job
      15.  
        Syncing a replication job
      16.  
        Modifying a replication job
      17.  
        Deleting a replication job
      18.  
        Viewing properties of File Replication Jobs
    4. Managing disk groups and disks
      1.  
        About managing disk groups
      2. Creating disk groups
        1.  
          Create Disk Group - Disk Group Specifications
        2.  
          Select Disks panel options
        3.  
          Filter Criteria panel options
        4.  
          Create Disk Group - Rename disks panel options
      3.  
        Recovering disk groups
      4.  
        Deporting disk groups
      5.  
        Destroying disk groups
      6. Importing disk groups
        1.  
          Import disk group panel options
      7. Adding disks to disk groups
        1.  
          Select Disk Group panel options
      8. Resizing disks in disk groups
        1.  
          Resize Disk panel options
      9. Renaming disks in disk groups
        1.  
          Rename Disk panel options
      10.  
        Upgrading disk groups
      11. Splitting disk groups
        1.  
          Split Disk Group panel options
      12. Moving disk groups
        1.  
          Move Disk Group panel options
      13. Joining disk groups
        1.  
          Join Disk Group panel options
      14.  
        About managing disks
      15. Initializing disks
        1.  
          Initialize Disk panel options
      16. Replacing disks
        1.  
          Replace Disk panel options
      17. Recovering disks
        1.  
          Recover Disk panel options
      18.  
        Mapping disks
      19.  
        Unmapping disks
      20.  
        Disconnecting disks
      21.  
        Removing disks from disk groups
      22.  
        Setting host prefix for disks
      23. Bringing disks online
        1.  
          Online Disk panel option for making the disks online
      24.  
        Taking disks offline
      25. Setting disk usage
        1.  
          Set Disk Usage panel options
        2.  
          Set Disk Usage - Windows host panel options
      26. Evacuating disks
        1.  
          Evacuate Disk panel options
      27. Running or scheduling Trim
        1.  
          Trim - Run or Schedule panel options
      28.  
        Rescanning disks
    5. Managing volumes
      1.  
        About managing Storage Foundation volumes
      2. Creating Storage Foundation volumes
        1.  
          Create Volume - Select Disk Group and Disk Selection method panel options
        2.  
          Volume attributes panel options for creating volumes on UNIX or Linux hosts for specifying values
        3.  
          Volume attributes panel options for creating volumes on Windows hosts
        4.  
          Add Drive Letter, Path and Create File System details panel options
      3. Encrypting existing volumes
        1.  
          Starting online migration to encrypt a volume
        2.  
          Switching plexes to verify the copied data
        3.  
          Aborting online migration
        4.  
          Committing the background changes to encrypt a volume
      4.  
        Stopping volumes
      5.  
        Recovering volumes
      6.  
        Reactivating volumes
      7. Deleting volumes
        1.  
          Delete Volume panel options
      8. Moving volumes
        1.  
          Move Volume panel options
      9. Renaming volumes
        1.  
          Rename Volume panel options
      10. Adding mirrors to volumes
        1.  
          Add mirror - Options
        2.  
          Enable FastResync option panel options
        3.  
          Add mirror - Advanced options
      11. Removing the mirrors of volumes
        1.  
          Remove mirror panel options
      12. Creating instant volume snapshots
        1.  
          Create Volume Snapshot - disk selection page panel options
        2.  
          Create Volume Snapshot - Advanced Options
        3.  
          Create Volume Snapshot - Instant Snapshot panel options
      13. Creating space optimized snapshots for volumes
        1.  
          Create Volume Snapshot - Space Optimized Snapshot panel options
      14. Creating mirror break-off snapshots for volumes
        1.  
          Create Volume Snapshot - Mirror Break-off Snapshot panel options
      15. Dissociating snapshots
        1.  
          Dissociate Snapshot panel options
      16. Reattaching snapshots
        1.  
          Reattach Snapshot panel options
      17. Resizing volumes
        1.  
          Resize volume panel options
      18. Restoring data from the snapshots of volumes
        1.  
          Restore Data From Snapshot panel options
      19. Refreshing the snapshot of volumes
        1.  
          Refresh snapshot panel options
      20. Configuring a schedule for volume snapshot refresh
        1.  
          Schedule operation panel options
      21. Adding snapshot volumes to a refresh schedule
        1.  
          Add to existing schedule panel options
      22. Removing the schedule for volume snapshot refresh
        1.  
          Remove volumes from refresh schedule panel options
      23. Setting volume usage
        1.  
          Set Volume Usage panel options
      24.  
        Splitting snapshots
      25.  
        Starting synchronization of snapshots
      26. Enabling FastResync on volumes
        1.  
          Enable FastResync panel options
      27.  
        Disabling FastResync on volumes
    6. Managing file systems
      1.  
        About managing file systems
      2. Creating file systems
        1.  
          Select Volume panel options
        2.  
          Create File System - File System Options
        3.  
          Configure SecureFS immutable checkpoints
        4.  
          Validate SecureFS checkpoints
        5.  
          Recover SecureFS checkpoints
        6.  
          Advanced Options panel
      3.  
        Enabling change logs
      4.  
        Disabling change logs
      5.  
        Synchronizing change logs
      6.  
        Removing change logs
      7. Defragmenting file systems
        1.  
          Defrag file system panel options
      8. Unmounting non clustered file systems from hosts
        1.  
          Unmount Confirmation panel
      9. Mounting non clustered file systems on hosts
        1.  
          Mount Options panel
        2.  
          Advanced Mount Options panel options
      10. Unmounting clustered file systems
        1.  
          Unmount Clustered File System panel options
      11. Mounting clustered file systems on hosts
        1.  
          Mount File System - Clustered Mount Options
      12. Remounting file systems
        1.  
          Remount Options panel
      13. Checking file systems
        1.  
          Check File System panel options
      14. Creating file system snapshots
        1.  
          Create Snapshot - Create File System Snapshot panel options
        2.  
          Snapshot level selection panel options
        3.  
          Create File System snapshot - Configure Options
      15. Remounting file system snapshot
        1.  
          Remount File System Snapshot panel options
      16. Mounting file system snapshot
        1.  
          Mount File System Snapshot panel options
      17. Unmounting file system snapshot
        1.  
          Unmount File System Snapshot panel options
      18. Removing file system snapshot
        1.  
          Remove File System Snapshot panel options
      19. Monitoring capacity of file systems
        1.  
          Monitor Capacity panel options
    7. Managing SmartIO
      1. About managing SmartIO
        1.  
          About write-back caching in SmartIO
      2.  
        Enabling or disabling SmartIO caching
      3. Creating a cache
        1.  
          Create Cache panel options
      4.  
        Viewing the cache details
      5.  
        Viewing the SmartIO Impact analysis chart
      6.  
        Changing SmartIO mode
      7. Modifying a cache
        1.  
          Modify Cache panel options
      8.  
        Deleting a cache
      9.  
        Loading files to a cache
      10.  
        Pinning tablespaces or files to a cache
      11.  
        Unpinning tablespaces or files from a cache
      12.  
        About using SmartAssist
      13. Creating an I/O trace log
        1.  
          New I/O Trace Log panel options
      14.  
        Viewing I/O trace logs
      15. Analyzing an I/O trace log
        1.  
          SmartAssist Analysis Options pane
      16.  
        Removing an I/O trace log
    8. Managing application IO thresholds
      1.  
        About managing application I/O workloads with IOPS settings
      2.  
        Managing IO Thresholds
      3.  
        Setting IO Thresholds
      4.  
        Modifying an App VG
      5.  
        Viewing live IOPS charts
    9. Managing replications
      1.  
        About managing replications
      2. Configuring Storage Foundation replications
        1.  
          Configure replication panel options
        2.  
          Configure replication - Create resources
        3.  
          Configure replication - Create primary result panel options
        4.  
          Configure replication - Consistency check on secondary host panel options
        5.  
          Configure replication - Replication settings for secondary host panel options
        6.  
          Configure replication - Add secondary result panel options
      3.  
        Adding a Secondary
      4. Pausing the replication to a Secondary
        1.  
          Pause replication panel options
      5. Resuming the replication of a Secondary
        1.  
          Resume replication panel options
      6. Starting replication to a Secondary
        1.  
          Start replication panel options
      7. Stopping the replication to a Secondary
        1.  
          Stop replication panel options
      8. Switching a Primary
        1.  
          Switch replication panel options
      9. Taking over from an original Primary
        1.  
          Takeover Primary panel options
      10. Associating a volume
        1.  
          Associate Volume - Volume Selection panel options
        2.  
          Associate Volume - Advanced Options panel options
      11.  
        Resynchronizing a Secondary
      12. Removing a Secondary
        1.  
          Remove secondary panel options
      13.  
        Unconfiguring replication
      14.  
        About setting alerts for replication
      15. Monitoring replications
        1.  
          Monitor replication panel options
      16.  
        Implementation of new faults
      17.  
        Support for global VVR replication monitoring thresholds
    10. Optimizing storage utilization
      1. About reclaiming thin storage
        1.  
          Performing thin reclamation on file systems or disks
      2. Compressing files
        1.  
          About file compression in Arctera InfoScale Operations Manager
        2.  
          Selecting directories for compression
        3.  
          Setting up compression schedules
        4.  
          Starting compression on demand
      3. Deduplicating file systems
        1.  
          About file system deduplication
        2.  
          About deduplication chunk size
        3.  
          Implementing deduplication for a file system
        4.  
          Starting deduplication for a file system
        5.  
          Disabling or removing deduplication for a file system
  4. Section IV. Managing high availability and disaster recovery configurations
    1. Overview
      1.  
        About high availability and disaster recovery operations
      2.  
        Pre-requisites for performing high availability and disaster recovery operations
      3.  
        About attributes of Availability objects
      4.  
        About Virtual Business Services
    2. Managing clusters
      1.  
        About managing clusters
      2.  
        Opening a cluster configuration
      3.  
        Saving a cluster configuration
      4.  
        Closing a cluster configuration
      5. Editing attributes of a cluster
        1.  
          Edit attribute options
      6.  
        Importing a type definition
    3. Managing service groups
      1.  
        About managing service groups
      2. Creating service groups
        1.  
          Create Service Group options
        2.  
          Configure System List options
        3.  
          Configure Resources options
        4.  
          Resource Dependencies options
      3.  
        Enabling service groups
      4.  
        Disabling service groups
      5.  
        Creating Atleast Count dependencies for a resource in a service group
      6.  
        About Atleast Count dependency
      7.  
        Autoenabling service groups
      8.  
        Freezing service groups
      9.  
        Unfreezing service groups
      10.  
        Flushing service groups
      11.  
        Enabling all resources of service groups
      12.  
        Disabling all resources of service groups
      13.  
        Deleting service groups
      14.  
        About linking service groups in a cluster
      15. Linking service groups in a cluster
        1.  
          Link Service Group options
      16.  
        Unlinking service groups
      17.  
        About site aware service group operations
      18.  
        Prerequisites for using site-related service group operations
      19.  
        Limitations of site-related service group operations
      20. Bringing service groups online
        1.  
          Online service groups panel options
      21. Taking service groups offline
        1.  
          Offline service groups panel options
      22. Switching service groups
        1.  
          Switch service groups panel options
      23.  
        Clearing faults on service group
      24.  
        Clearing the resources in a service group from the Admin Wait state
      25.  
        Editing attributes of service groups
      26.  
        Modifying the system list for a service group
      27.  
        About dependency views
      28.  
        Viewing the service group dependency view
      29.  
        About modifying a service group
      30.  
        About Cluster Server service group alerting and failover reporting
      31.  
        Viewing VCS Failover Duration report
    4. Managing systems
      1.  
        About managing systems
      2.  
        Freezing a system
      3.  
        Unfreezing a system
      4.  
        Editing attributes of a system
      5.  
        Starting the Cluster Server high availability daemon on the hosts in a cluster
      6.  
        Stopping the Cluster Server high availability daemon on the systems in a cluster
    5. Managing resources
      1.  
        About managing resources
      2.  
        Enabling resources
      3.  
        Disabling resources
      4.  
        Deleting resources
      5.  
        Clearing faults on resources
      6.  
        Probing resources
      7.  
        Taking a resource offline and propagating the state
      8.  
        Bringing resources online
      9.  
        Taking resources offline
      10. Invoking a resource action
        1.  
          Invoke Action options
      11.  
        Editing attributes of a resource
      12.  
        Editing attributes of a resource type
      13.  
        Linking resources in a service group
      14.  
        Unlinking resources in a service group
      15.  
        Adding or modifying resources
      16.  
        Marking a resource as critical
      17.  
        Marking a resource as non critical
      18.  
        Viewing the resource dependency view
    6. Managing global cluster configurations
      1.  
        About global clusters
      2.  
        About global clusters terminology
      3. About creating global clusters
        1.  
          Prerequisites for creating global clusters
        2.  
          Adding a remote cluster to a local cluster
      4. Converting local service groups to global service groups
        1.  
          Make Global/Local options
      5.  
        Converting global service groups to local service groups
      6. About removing a remote cluster from a global cluster setup
        1.  
          Taking the wac resource offline
        2.  
          Removing the remote cluster from the global cluster setup
    7. Running fire drills
      1.  
        About high availability and disaster recovery readiness
      2.  
        About high availability fire drills
      3.  
        Running the high availability fire drill
      4.  
        About disaster recovery fire drills
      5.  
        About configuring a fire drill service group
      6. Running the disaster recovery fire drill
        1.  
          Select remote clusters and global service groups panel options
        2.  
          Schedule panel options
        3.  
          Summary panel options
      7. Editing a fire drill schedule
        1.  
          Edit Schedule panel options
      8.  
        Deleting fire drill schedules
      9.  
        Enabling fire drill schedules
      10.  
        Disabling fire drill schedules
      11.  
        Viewing fire drill schedules
    8. Using recovery plans
      1.  
        About recovery plans
      2. Creating recovery plans
        1.  
          Create recovery plan panel options
      3. Editing recovery plans
        1.  
          Edit recovery plan panel options
      4. Running recovery plans
        1.  
          Run recovery plan panel options
      5.  
        Deleting a recovery plan
      6. Viewing historical runs of recovery plans
        1.  
          Historical Runs panel options
      7. Viewing properties of recovery plans
        1.  
          Recovery Plan Properties panel options
      8.  
        About recovery plan log files
    9. Managing application configuration
      1.  
        About Application Configuration
      2.  
        Prerequisites for application configuration
      3.  
        Launching the configure application wizard from Arctera InfoScale Operations Manager
    10. Multi Site Management
      1.  
        About Multi-Site Management
      2.  
        Features of Multi-Site Management
      3.  
        Prerequisites of Multi-Site Management
      4.  
        Limitations of Multi-Site Management
      5.  
        Setting up a campus cluster
      6.  
        Setting up a replicated data cluster
      7. Configuring stretch sites
        1.  
          Enclosure site assignment panel options
        2.  
          Select cluster type panel options
        3.  
          Assign site to the systems panel options
        4.  
          Site fencing preference panel options
    11. Appendix A. List of high availability operations
      1.  
        Cluster operations
      2.  
        System operations
      3.  
        Service group operations
      4.  
        Resource operations
  5. Section V. Monitoring Storage Foundation HA licenses in the data center
    1. Managing licenses
      1.  
        About licenses
      2. About Arctera licensing and pricing
        1.  
          About the Symantec Performance Value Unit
        2.  
          About the Symantec Performance Value Unit for VMware virtual machines
        3.  
          About the Symantec Performance Value Unit for Solaris LDOM virtualization server
        4.  
          About the Symantec Performance Value Unit for kernel-based virtual machines
        5.  
          About the Symantec Performance Value Unit for IBM LPAR
        6.  
          About the per-core licensing
      3.  
        About assigning price tiers to hosts
      4.  
        About license deployment policies
      5.  
        Assigning a price tier to a host automatically
      6. Assigning a price tier to a host manually
        1.  
          Select tier values panel options
        2.  
          Select hosts to apply same tier values panel options
      7. Creating a license deployment policy
        1.  
          Create policy - Details panel options
      8. Modifying a license deployment policy
        1.  
          Edit thresholds - Details panel options
      9.  
        Deleting a license deployment policy
      10.  
        Notification about a corrupted VxFS file system
      11.  
        Certificate expiry detection and renewal feature
    2. Viewing deployment information
      1. Viewing the overview of SFHA licenses in the data center
        1.  
          About chargeable deployed licenses
      2.  
        Viewing the deployment details
      3.  
        Viewing the deployment policy details in the data center
      4.  
        Viewing the VIOM Deployment Report
  6. Monitoring performance
    1.  
      About performance metering statistics
    2.  
      About metered resources
    3.  
      About space estimation for data logs
    4.  
      Enable performance metering for a host
    5.  
      Disable performance metering for a host
    6.  
      Enable performance metering for a virtualization server
    7.  
      Disable performance metering for a virtualization server
    8. About Arctera InfoScale Operations Manager performance graphs
      1.  
        Pre-requisite commands to view performance graphs for a resource
    9.  
      Viewing the performance graphs for a host
    10.  
      Viewing the performance graphs for a disk
    11.  
      Viewing the performance graphs for volume and file system
    12.  
      Viewing the performance graphs for a path
    13.  
      Viewing the performance graphs for an initiator
    14.  
      Viewing the performance graphs for virtualization server and virtual machines
    15.  
      Viewing the performance graphs for a path of a virtualization server
    16.  
      Viewing the performance graphs for an enclosure
    17.  
      About threshold settings
    18.  
      Adding threshold settings for an object
    19.  
      Deleting the threshold settings for an object
    20.  
      Enabling the threshold settings for an object
    21.  
      Disabling the threshold settings for an object
  7. Managing Business Applications
    1.  
      About Business Applications in Arctera InfoScale Operations Manager
    2.  
      Creating or modifying a Business Application
    3.  
      Renaming a Business Application
    4.  
      Deleting a Business Application
    5.  
      Viewing Business Applications in the data center
    6.  
      Viewing the overview of a Business Application
    7.  
      Viewing service availability for a Business Application
    8.  
      Viewing data availability for a Business Application
    9.  
      Viewing SAN connectivity for a Business Application
    10. About the makeBE script
      1.  
        Objects used in the makeBE script
      2.  
        makeBE script CSV file details
      3.  
        makeBE script parameters details
      4.  
        Limitations of makeBE script
      5.  
        makeBE script log files
    11.  
      Creating Business Application using the makeBE script
    12.  
      Importing Business Application using the makeBE script
    13.  
      Exporting Business Application using the makeBE script
    14.  
      Updating Business Application using the makeBE script
    15.  
      Deleting Business Application using the makeBE script
  8. Managing extended attributes
    1.  
      About using extended attributes
    2. Setting values to the extended attributes on an object
      1.  
        Set Extended Attributes panel options
    3. Searching objects to set extended attribute values
      1.  
        Set Extended Attributes panel options
    4.  
      Modifying the extended attributes value on an object
  9. Managing policy checks
    1.  
      About policy checks
    2.  
      How signature registration settings work
    3.  
      Registering policy signatures
    4.  
      Unregistering a signature
    5.  
      Setting signature tunables
    6.  
      Running a manual policy scan
    7.  
      Enabling or disabling policy signatures
    8.  
      Viewing policy violation details
    9.  
      Viewing or exporting a list of available policy signatures
    10. About using custom signatures for policy checks
      1.  
        Creating a custom signature script
      2.  
        Sample custom signature script
      3.  
        Installing a custom signature script
      4.  
        Copying the custom signature script
      5.  
        Removing a custom signature
      6.  
        About using the Distribution Manager Add-on to bundle custom signature scripts
      7.  
        Sample setup.pl script for the custom signature
      8.  
        Sample unsetup.pl script for a custom signature
  10. Managing Dynamic Multipathing paths
    1.  
      About Dynamic Multi-Pathing in Arctera InfoScale Operations Manager
    2. Disabling the DMP paths on the initiators of a host
      1.  
        Define new case panel options
      2.  
        Object selection panel options
      3.  
        Path disable panel options
      4.  
        Paths disable output summary
    3.  
      Disabling the DMP paths on an enclosure
    4.  
      Disabling the DMP paths on a virtualization server
    5. Re-enabling the DMP paths
      1.  
        Path re-enable panel options
      2.  
        Paths re-enable output summary
      3.  
        DMP Maintenance Result Summary panel
    6.  
      Removing a completed DMP maintenance case record
    7.  
      Reviewing the output and results of a completed DMP maintenance case
  11. Managing CVM clusters
    1.  
      About monitoring and managing CVM clusters in Arctera InfoScale Operations Manager
    2.  
      Permissions required for views and operations on CVM cluster objects
  12. Managing Flexible Storage Sharing
    1.  
      Implementing Flexible Storage Sharing with Arctera InfoScale Operations Manager
    2.  
      About Flexible Storage Sharing
    3.  
      Flexible Storage Sharing use cases
    4.  
      Flexible Storage Sharing features and support in Arctera InfoScale Operations Manager
    5.  
      Exporting and un-exporting disks for Flexible Storage Sharing
    6.  
      Enabling or disabling Flexible Storage Sharing on existing shared disk groups
  13. Monitoring the virtualization environment
    1.  
      About the virtualization technologies supported
    2. About discovering the VMware Infrastructure using Arctera InfoScale Operations Manager
      1.  
        How Arctera InfoScale Operations Manager discovers vCenter and ESX servers
      2.  
        Information that Arctera InfoScale Operations Manager discovers on the VMware Infrastructure components
      3.  
        Viewing the storage mapping information for VMware
      4.  
        About the datastores in Arctera InfoScale Operations Manager
      5. About the multi-pathing discovery in the VMware environment
        1.  
          About the user privileges for multi-pathing discovery in the VMware environment
      6.  
        About near real-time discovery of VMware events
    3. About discovering Solaris zones
      1.  
        How Arctera InfoScale Operations Manager discovers Solaris zones
      2.  
        Information that Arctera InfoScale Operations Manager discovers on Solaris zones
      3.  
        Limitations of the discovery of Solaris zones in Arctera InfoScale Operations Manager
    4. About discovering logical domains in Arctera InfoScale Operations Manager
      1.  
        How Arctera InfoScale Operations Manager discovers Solaris logical domains
      2.  
        Information on logical domains that Arctera InfoScale Operations Manager discovers
      3.  
        Limitations of the discovery of logical domains in Arctera InfoScale Operations Manager
      4.  
        Viewing the storage mapping information for LDoms
    5. About discovering LPARs and VIOs in Arctera InfoScale Operations Manager
      1. About LPAR storage correlation supported in Arctera InfoScale Operations Manager
        1.  
          Viewing storage mapping information for LPARs
    6. About Microsoft Hyper-V virtualization discovery
      1.  
        Virtual machine discovery in Microsoft Hyper-V
      2.  
        Storage mapping discovery in Microsoft Hyper-V
      3.  
        Viewing the storage mapping information for Hyper-V
    7.  
      About the Kernel-based Virtual Machine (KVM) virtualization discovery in Arctera InfoScale Operations Manager
    8.  
      About the reports related to virtualization
  14. Using Web services API
    1.  
      About using Arctera InfoScale Operations Manager Web services API
    2.  
      Logging in to Arctera InfoScale Operations Manager Web services API
    3.  
      Logging out of Arctera InfoScale Operations Manager Web services API
    4.  
      About objects supported by Arctera InfoScale Operations Manager Web services API
    5.  
      About performing operations using Arctera InfoScale Operations Manager Web services API
    6.  
      Examples of performing operations using Arctera InfoScale Operations Manager Web services API
    7.  
      Examples of performing operations using XPRTLC and cURL
    8.  
      Examples of the output in JSON format
  15. Arctera InfoScale Operations Manager command line interface
    1.  
      About the vomadm utility
    2.  
      Listing all configured enclosures using the vomadm utility
    3.  
      Host management using the vomadm utility
    4.  
      Deployment management using the vomadm utility
    5.  
      Business Application management using the vomadm utility
    6.  
      Service management using the vomadm utility
    7.  
      Domain management using the vomadm utility
    8.  
      List configured schedules using the vomadm utility
  16. Appendix B. Command file reference
    1.  
      vxlist
    2.  
      vomadm
    3.  
      xdistc
  17. Appendix C. Application setup requirements
    1. Application setup requirements for Oracle database discovery
      1.  
        SQL queries used for the discovery of Oracle database
      2.  
        Oracle database discovery in Solaris zones
    2. Application setup requirements for Oracle Automatic Storage Management (ASM) discovery
      1.  
        SQL queries used for the discovery of Oracle ASM
      2.  
        Oracle Automatic Storage Management (ASM) discovery in Solaris zones
    3. Application setup requirements for IBM DB2 discovery
      1.  
        SQL queries used for the discovery of IBM DB2 database
    4. Application setup requirements for Sybase Adaptive Server Enterprise (ASE) discovery
      1.  
        SQL queries used for the discovery of Sybase Adaptive Server Enterprise (ASE)
    5. Application setup requirements for Microsoft SQL Server discovery
      1.  
        SQL queries used for the discovery of Microsoft SQL Server
    6.  
      Application setup requirements for Microsoft Exchange Server discovery
  18.  
    Glossary
  19.  
    Index

Clearing faults for the service group's resources

A service group may contain various Cluster Server resources. For example, Disk group, IP, NIC, and so on. Clearing faults on the service group's resources is essential before you bring the faulted service group online. This section explains how to clear fault on a service group's resources. In the same context, note that if the disk is faulted for a particular service group, you might need to perform disk recover and disk replace operations.

You can clear a service group fault by removing the resource faults within that service group. This is essentially a batch operation where you clear faults collectively for all the resources of the selected service group.

To clear faults on service group

  1. In the Management Server console, go to the Availability perspective and select Manage in the left pane.
  2. Expand the Organization or Uncategorized Clusters to locate the cluster.
  3. Expand the cluster and then the Service Groups node to locate the service group.
  4. Right-click on the service group and select Clear Fault.
  5. In the Clear Fault Service Groups panel, select the system to clear the fault on a specific system. Choose All Systems to clear the fault on all the systems. Click OK.
  6. In the Result panel, click OK.

If you want to clear the fault for a specific resource, you need to perform the action for individual resource.

To clear faults on resources

  1. In the Management Server console, go to the Availability perspective and select Manage in the left pane.
  2. Expand the Organization or Uncategorized Clusters to locate the cluster.
  3. Expand the cluster, the Service Groups node, the service group, and then the resource type to locate the resource.
  4. Right-click on the required resource and select Clear Fault.
  5. In the Clear Fault Resource panel, select the system where you want to clear the resource. Choose All Systems to clear the resource on all the systems. Click OK.
  6. In the Result panel, click OK.

More Information

Example: Cluster Server troubleshooting using Arctera InfoScale Operations Manager