InfoScale™ Operations Manager 9.0 Frequently Asked Questions

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
Platform: AIX,HP-UX,Linux,Solaris,VMware ESX,Windows

Hot fixes, patches, and packages

Is Arctera InfoScale Operations Manager able to show which SF/HA patches a specific host requires?

Arctera InfoScale Operations Manager integrates with Arctera Services and Operations Readiness Tools (SORT) to retrieve the latest information about hot fixes, point patches, and release patches on a per-server basis. This information provides a system administrator an efficient way to manage patches so that the server environments are up-to-date.

The information includes details on the criticality of the patch, whether the patch installation requires application downtime, whether the patch has kernel components, whether the patch installation requires system reboot, and the number of customers who have downloaded the patch. This information has to be present with the patch on SORT for Arctera InfoScale Operations Manager to show it.

Is Arctera InfoScale Operations Manager able to show available and applicable Arctera InfoScale Operations Manager hot fixes, patches, and packages?

Arctera InfoScale Operations Manager Management Server console shows the applicable hot fixes, patches, and packages that are available on SORT.

The information includes details on the criticality of the hot fix, patch, or package, its status, and its release date. You can also view whether the installation requires application downtime, whether it has kernel components, and the download count number. This information has to be present with the patch on SORT for Arctera InfoScale Operations Manager to show it.

My network does not allow for direct Internet access. Can I still access the Arctera Services and Operations Readiness Tools (SORT) functionality?

Yes. Arctera InfoScale Operations Manager Management Server supports the use of a proxy server to connect to SORT.

Can I use Arctera InfoScale Operations Manager to deploy any type of hot fixes including Storage Foundation hot fixes?