InfoScale™ Operations Manager 9.0 Frequently Asked Questions

Last Published:
Product(s): InfoScale & Storage Foundation (9.0)
Platform: AIX,HP-UX,Linux,Solaris,VMware ESX,Windows

Installation and upgrade

Where can I find out how much space is required for Arctera InfoScale Operations Manager?

See the Arctera InfoScale Operations Manager Management Server Installation and Configuration Guide for information on how much space is required for Arctera InfoScale Operations Manager on Management Server and on managed hosts.

I am running an older version of Arctera InfoScale Operations Manager, Storage Foundation Manager, or Cluster Server Management Console. How can I upgrade to Arctera InfoScale Operations Manager 9.0?

Upgrade to Arctera InfoScale Operations Manager 9.0 is only supported from Arctera InfoScale Operations Manager 8.0, or later versions. Users of Storage Foundation Manager need to upgrade to Arctera InfoScale Operations Manager 8.0 or later versions, and then upgrade to Arctera InfoScale Operations Manager 9.0.

From which versions of managed host can I directly upgrade to Arctera InfoScale Operations Manager managed host 9.0?
Why does Arctera InfoScale Operations Manager give me the option to set the Management Server host name during configuration?

Arctera InfoScale Operations Manager suggests the Management Server host name and IP address on the configuration page. You need to verify whether the host name and IP address is accessible from all intended managed hosts.

If you plan to configure Management Server HA in future, you need to use virtual IP and virtual host name while configuring Management Server.

Is Management Server HA supported for Windows Management Server?

Yes, Management Server HA is supported for Windows Management Server. Currently, Management Server DR is not supported for Windows Management Server.

Can Arctera InfoScale Operations Manager Management Server be installed on a virtual machine?

Yes, all it requires is an operating system that is in the list supported by Arctera InfoScale Operations Manager Management Server. Arctera InfoScale Operations Manager requires a 64-bit operating system for Linux and Windows.

For more information, see the Arctera InfoScale Operations Manager Management Server Installation and Configuration Guide.

What is Auto Configure and gendeploy.pl?

The Auto Configure option lets you add a managed host to the Arctera InfoScale Operations Manager Management Server domain using a script and with minimal user interaction. Click Settings, click Host, and click Auto Configure to download the script.

The script can also be created using the gendeploy.pl utility on Arctera InfoScale Operations Manager Management Server. Run the following commands to generate the script:

  • UNIX/Linux-based Management Server:

    /opt/VRTSsfmh/bin/gendeploy.pl --out addvommh.pl

  • Windows-based Management Server (VRTSsfmh install directory may vary):

    cd "C:\Program Files\Veritas\VRTSsfmh\bin"

    perl.exe gendeploy.pl --out addvommh.pl

addvommh.pl is the script name used as an example.

You can copy the script (addvommh.pl) that is downloaded from Management Server or created using gendeploy.pl to all the managed hosts that you want to add to the domain.

After you copy the script, you have to run it on each host. These hosts must have the VRTSsfmh package installed before you run the script.

Run the following command to execute the script:

  • UNIX managed host:

    chmod +x addvommh.pl

    ./addvommh.pl

  • Windows managed host (VRTSsfmh install directory may vary):

    cd "C:\Program Files\Veritas\VRTSsfmh\bin"

    perl.exe addvommh.pl

The gendeploy-generated script (addvommh.pl) has the Arctera InfoScale Operations Manager Management Server host name embedded in it. This is the name used to contact the Management Server during managed host configuration. In case Management Server is not reachable from the managed host by this default name, an alternate hostname/IP address can be specified using the domain option of addvommh.pl. This option is available only for managed host version 4.0RU1, or later. You can use the hostname option of addvommh.pl script to specify an alternate name for the managed host.

How to remove hosts from Arctera InfoScale Operations Manager using the command line?

The host-mgmt option of the vomadm utility can be used to remove a single host, or multiple hosts, from Arctera InfoScale Operations Manager. It is currently supported only for hosts that are configured as Agents (hosts that have the VRTSsfmh package installed). Run one of the following commands on Management Server:

  • Linux:

    /opt/VRTSsfmh/bin/vomadm host-mgmt --remove --host hostname

  • Windows:

    "C:\Program Files\Veritas\VRTSsfmh\bin\perl.exe"

    "C:\Program Files\Veritas\VRTSsfmh\bin\vomadm" host-mgmt --remove --host hostname

    Where, hostname is the name of the host that you want to remove.

For more information, see the Arctera InfoScale Operations Manager User Guide.