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Enterprise Vault™ Utilities

Last Published: 2018-03-29

Product(s): Enterprise Vault (12.3)

About this guide
1. About Enterprise Vault utilities
2. Running the Enterprise Vault command-line utilities with administrator privileges
3. Where to get more information about Enterprise Vault
  1. Enterprise Vault training modules
ArchivePoints
1. About ArchivePoints
2. ArchivePoints syntax
3. ArchivePoints examples
Audit Viewer
1. About Audit Viewer
2. Using Audit Viewer to run a report on audit data
3. Copying the search results from Audit Viewer
4. Changing Audit Viewer settings
Backtrace
1. About Backtrace
2. Backtrace default settings
3. Backtrace registry values
4. Backtrace file name format
5. Backtrace examples
CenteraPing
1. About CenteraPing
2. CenteraPing syntax
Domino Archive Exporter
1. About Domino Archive Exporter
2. Domino Archive Exporter syntax
3. Domino Archive Exporter example
Domino Profile Document Tool
1. About Domino Profile Document Tool
2. Domino Profile Document Tool syntax
3. Domino Profile Document Tool examples
Domino Retention Plan Tool
1. About Domino retention plans
2. Domino Retention Plan Tool permissions
3. Defining a Domino retention plan
4. EVDominoRetentionPlans.exe syntax
DTrace
1. About DTrace
2. Running DTrace from the command line
3. Running DTrace from the Administration Console
4. About the DTrace log
5. DTrace troubleshooting
EVDominoExchangeMigration Tool
1. About the EVDominoExchangeMigration tool
2. Client requirements for the EVDominoExchangeMigration tool
3. Adding the EVDominoExchangeMigration tool to the Windows Server firewall exceptions list
4. EVDominoExchangeMigration tool and Binary Tree
5. Using Quest Notes Migrator for Exchange and the EVDominoExchangeMigration tool
6. Requirements for other migration software with the EVDominoExchangeMigration tool
7. Running the EVDominoExchangeMigration tool
EVDuplicateCleaner
1. About EVDuplicateCleaner
2. Prerequisites for EVDuplicateCleaner
3. Configuring EVDuplicateCleaner
4. Running EVDuplicateCleaner
5. Fixing broken shortcuts after you have run EVDuplicateCleaner
EVEARemovalUtility
1. About EVEARemovalUtility
2. EVEARemovalUtility prerequisites
3. Running EVEARemovalUtility
4. EVEARemovalUtility syntax
5. Format of the EVEARemovalUtility output and log files
6. EVEARemovalUtility usage examples
  1. EVEARemovalUtility example: processing a single file
  2. EVEARemovalUtility example: processing a folder and its subfolders
EVFSASetRightsAndPermissions
1. About EVFSASetRightsAndPermissions
2. Running EVFSASetRightsAndPermissions
EVrights
1. About EVrights
2. EVrights syntax
EVservice
1. About EVservice
2. EVservice prerequisites
3. EVservice syntax
4. EVservice list file format
EVSPShortcutManager
1. About EVSPShortcutManager
2. Permissions required to run EVSPShortcutManager
3. EVSPShortcutManager syntax
4. EVSPShortcutManager examples
EVSVR
1. About EVSVR
  1. About the checkpointing facility in EVSVR
  2. Note on performing EVSVR operations on CIFS and NTFS partitions
2. Starting EVSVR
3. EVSVR commands
4. EVSVR application states
5. Creating an EVSVR operation file
6. Editing an EVSVR operation file in which you have enabled checkpointing
7. Running an EVSVR operation
8. About the EVSVR operation settings
9. Using the output from one EVSVR operation as input for another operation
  1. About EVSVR item list files
  2. EVSVR operations that support item list processing
10. Viewing the EVSVR output log file
11. Running EVSVR in interactive mode
12. Improving EVSVR performance when processing CAB collections
FSARunNow
1. About FSARunNow
2. Running FSARunNow
3. FSARunNow syntax
4. FSARunNow examples
FSAUndelete
1. About FSAUndelete
2. Running FSAUndelete
3. FSAUndelete syntax
4. FSAUndelete examples
FSAUtility
1. About FSAUtility
2. Running FSAUtility
3. About using FSAUtility with Dell EMC Celerra/VNX placeholders
  1. Configuring which API call FSAUtility uses to identify Dell EMC Celerra/VNX placeholders
  2. Example FSAUtility.exe.config file settings
4. FSAUtility options
NTFS to Centera Migration
1. About NTFS to Centera Migration
2. Managing migrator jobs using NTFS to Centera Migration
3. Creating migrator jobs using NTFS to Centera Migration
4. Deleting active jobs using NTFS to Centera Migration
5. Deleting source files after migration using NTFS to Centera Migration
6. NTFS to Centera Migration log files
Permissions Browser
1. About Permissions Browser
2. Running Permissions Browser
3. About the information that Permissions Browser provides
Policy Manager (EVPM)
1. About Policy Manager
2. Policy Manager syntax
3. Saving a Policy Manager initialization file as a Unicode file
4. Policy Manager initialization file syntax
5. Sections and keynames in Policy Manager initialization file
6. Policy Manager initialization file examples
7. About using the Provisioning API to run Policy Manager scripts
ResetEVClient
1. About ResetEVClient
2. ResetEVClient syntax
Vault Store Usage Reporter
1. About Vault Store Usage Reporter
2. Starting Vault Store Usage Reporter
3. Setting up a shortcut link to Vault Store Usage Reporter
4. Understanding the usage summary from Vault Store Usage Reporter
5. Checking that the IIS authentication method is correctly set for Vault Store Usage Reporter

EVSVR repair procedures

Caution:

If you perform any of the following procedures, do not take your Enterprise Vault system out of backup mode until you have verified that the procedure has resolved the issue. Otherwise, you may damage your system.

Procedure 1

Using the information in the Verify log file to guide you, try to recover each missing file and corrupt file.
Rerun the Verify operation that you previously ran until you have resolved all the errors.
If you cannot recover all the SIS parts, run the BlacklistBadSISParts Repair operation to blacklist the fingerprint database records for the missing files.
Note:
This is unnecessary if you have previously run an ArchiveObjects Verify operation with a verification level of SavesetValid. This operation has already blacklisted the database records for the missing SIS parts.

Procedure 2

Place the vault store groups that you want to repair in backup mode.
If none of the Enterprise Vault services is running then, to place a vault store group in backup mode, you must start the Admin and Directory services only.
On each Enterprise Vault server, stop all Enterprise Vault services and related processes. Take care to ensure that storage-related processes such as StorageServer.exe and StorageFileWatch.exe have stopped.
Restart the following Enterprise Vault services only:
- Enterprise Vault Admin service.
- Enterprise Vault Directory service.
- Enterprise Vault Indexing service (and all Indexing services that are associated with the vault store groups that you want to repair).
- Storage service (optional). If the Storage service is running, users can retrieve items from the vault stores that you are repairing but Enterprise Vault does not delete existing items or archive new ones. When a vault store that you want to repair is not in backup mode, EVSVR reports the fact and does not perform the repair operation. In some cases, the Storage service must be running to process migrated files. EVSVR checks for these cases and, if the Storage service is not running but needs to be, EVSVR reports the fact and does not perform the operation.
Run a DatabaseReferences Repair operation.
Caution:
SIS parts can be shared between different partitions in a single vault store and between partitions in different vault stores. Depending on how you have configured sharing, it is possible that the recreation of savesets in one vault store partition is dependent on SIS parts that belong to a partition of another vault store. These SIS part records must be available before you can recreate the savesets. So, the situation can arise where EVSVR cannot recreate some saveset records in a vault store database because they are dependent on SIS part records that you have yet to recreate in the fingerprint database.
To avoid this issue, use the sharing level that you have set for the vault store groups as a guide to what to repair. When the sharing level is "Share within group", you must repair the entire vault store group instead of repairing the vault stores and partitions one at a time. When the sharing level is "Share within vault store", you must repair the entire vault store instead of repairing the partitions one at a time. When the sharing level is "No sharing", or the partitions contain pre-8.0 savesets only, you can repair the partitions individually.
An additional consideration is the database that you need to repair. When this database is the vault store database, all the partitions belonging to that vault store are affected and require repair. However, if you need to repair a fingerprint database then, regardless of the sharing level that you have chosen, the entire vault store group is affected and requires repair
If any of the following conditions applies, you may want to clear the EVSVR operation setting Require Index Entries:
- You use deferred indexing (FSA).
- You have a backlog of index operations outstanding on any archives.
- An index rebuild is running.
The Require Index Entries operation setting controls whether EVSVR repairs database records based on the existence of index entries for the items.
If the DatabaseReferences Repair operation reports that it cannot recreate saveset records because of missing information in the Directory database, and the archive type is Exchange Mailbox or File System, perform an Archives Repair operation. This operation may be able to recreate the missing saveset records by obtaining the required information from the target Exchange system or file system volume.
Run a Complete Verify operation with EVSVR and investigate any errors.
Depending on the nature of the errors, you may want to contact Enterprise Vault Support before you proceed.
Cancel all archive pending items in mailboxes and revert them to their normal state.
When the databases are in an acceptable state, start the remaining Enterprise Vault services and take the system out of backup mode.

Procedure 3

Place the vault store groups that you want to repair in backup mode.
If none of the Enterprise Vault services is running then, to place a vault store group in backup mode, you must start the Admin and Directory services only. Do not start the Storage service.
On each Enterprise Vault server, stop all Enterprise Vault services and related processes. Take care to ensure that storage-related processes such as StorageServer.exe and StorageFileWatch.exe have stopped.
Restart the following Enterprise Vault services only:
- Enterprise Vault Admin service
- Enterprise Vault Directory service
- Enterprise Vault Indexing service (and all Indexing services that are associated with the vault store groups that you want to repair).
- Storage service (only if needed). If you need to start this service, the "initial database and partition checks" section of the EVSVR log file reports the fact.
Run a DatabaseLinkages Repair operation.
Run a Complete Verify operation, and investigate any errors.
Depending on the nature of the errors, you may want to contact Enterprise Vault Support before you proceed.
If the vault store and fingerprint databases are still not consistent with each other or with the storage data in the affected partitions, run a DatabaseReferences Repair operation.
Cancel all archive pending items in mailboxes and revert them to their normal state.
When the databases are in an acceptable state, start the remaining Enterprise Vault services and take the system out of backup mode.