Veritas NetBackup™ Appliance Upgrade Guide

Last Published:
Product(s): Appliances (4.1)
Platform: NetBackup Appliance OS

About upgrades for NetBackup Appliance HA setups

The following describes the upgrade requirements for nodes in a high availability (HA) setup:

  • NetBackup Appliance Shell Menu

    Use this interface to upgrade the nodes.

    Note:

    The Appliance Management Console does not support upgrades for HA nodes.

  • One or two nodes in the HA setup

    HA nodes must be upgraded from within the HA setup. If you remove a node from the HA setup, you can still upgrade the node that remains.

  • One node at a time

    Only one node can be upgraded at a time so that the workload can continue on the other node.

  • One software version

    Both nodes must use the same appliance software version. Once you have upgraded one node, you must upgrade the other node immediately.

  • Node upgrade order

    Start the upgrade process on the node where the MSDP service and the virtual IP service are offline, typically, the partner node.

    After the upgrade on the first node has completed, immediately perform the following tasks in the order as shown:

    • On the upgraded node, run the Support > Test Software command to verify the status of various appliance software components.

    • If the test passes, log in to the other node and upgrade it in the same manner as the first node.

  • MSDP configuration

    Starting with release 4.0, HA nodes can be upgraded even if MSDP storage is not configured.

  • Downloading packages from the NetBackup Appliance Shell Menu

    You only need to download rpm packages to one node. After you run the Manage > Software > List Downloaded command on the HA node with the downloaded package, run the command on the other node to make the package available on that node.

  • Approve host name mappings

    Before you upgrade from software versions 3.1.1 and earlier, you must first approve the host name mappings for HA appliances in the NetBackup Administration Console on the associated primary server. Otherwise, the preflight check does not allow the upgrade to start.

    To approve the host name mappings, do the following:

    • On the associated primary server, log in to the NetBackup Administration Console.

    • In the left pane, click Security Management to expand its properties, then click Host Management.

    • In the lower-left of the right pane, click Mappings for Approval

    • At the top of the right pane, click on any host mapping that is pending approval. When the Approve Mappings dialog box appears that prompts for approval, click Yes. Repeat this task for each host mapping that is pending approval.